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  • #22402

    I can’t get past this error:-

    “There was an error fetching categories. Please try again in a few minutes.”

    Any idea as to what could be wrong?

    Domain

    #22403
    BoldGrid Support
    Keymaster

    I’m sorry to see that you are experiencing this error. I have seen this before and I was able to clear the error by disabling a rule that was being triggered by ModSecurity on the server that I had BoldGrid installed on. Reviewing the Apache error logs helped to identify which error it was and then I simply disabled that rule in the ModSecurity settings. I recommend reaching out to the host of your server to see if they can identify that for you, if you need further assistance.

    I hope this helps!
    Sincerely,
    Carlos D

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