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Dear Sirs,
i did upgrade to WP 5.6 and W3 Total Cache to 2.0.0
However, using the main menu (built with Thrive Theme Builder) stops working on mobile when a user is not logged in. As soon as i login as admin and surf the website, the menu button (top right) is working. This happens on iOS 14.2 using Safari and Chrome.
On the desktop website there is no difference.
I do use the free version of your plugin and have disabled it plugin for the moment.
Best regards,
MarcusHi Marcus,
It sounds like there might be an incompatibility with the Thrive theme mobile menus and the CSS & JS minification used in W3 Total Cache. One thing you can try is deactivating CSS & JS minification in the W3TC settings to see if that restores the functionality of the mobile menus for you.
You can locate the CSS & JS minification configuration by navigating to Performance > Minify in your WordPress dashboard and then look for the CSS & JS section on that settings page. Be sure to click the Save Settings and Purge Caches button after making your changes to ensure that the newest configuration is loaded for your website.
I hope that this helps you get your mobile menus working as expected and please let us know if there is anything else that we can do to help!
Dear Joseph,
thanks a lot for your hint. I did disable both JS and CSS from the Minifiy Section and the menu is working on mobile again.
I will forward this to the support of thrive themes as well.
Thank you so much, i wish you happy holidays and all the best. Stay healthy!
Best regards
Marcus
- The topic ‘[Resolved] Thrive Theme Builder Custom Menus stop working on mobile’ is closed to new replies.
