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We have the Total upkeep premium plugin.
During the backup, your backup is saying that our site is 30GB. The whole backup process is almost complete and reaches 99%. We selected system zip as the method as the other 2 zip methods fail. The backup process crashes just before it completed with the following error : Fatal error: Maximum execution time of 90 seconds exceeded in …/wp-admin/includes/class-wp-filesystem-direct.php on line 66. Our hosting service says that 90 is the max that we are given for our plan. Any way that total upkeep is able to get around this error ?Thank you
ItaiHi Itai,
Thanks for reaching out with your Total Upkeep questions!
Since you’re receiving this error due to the size of the backup exceeding a limitation of your hosting account it may not be possible to workaround without increasing your server resources.
You can try changing the backup compressor type to see if that allows the backup to complete. Navigate to Total Upkeep > Settings > Backup Process. If System Zip is available, choose that option. System Zip is significantly faster than the PclZip or ZipArchive libraries, and may use fewer resources. Attempt to create another backup using the Default compression level.
If the backup still fails, try reducing the Compression Level. A setting of 0 will not compress the backup at all, using the lowest amount of CPU and memory. This does mean that the Disk Input/Output is increased due to the larger file size, however.
If your backups are still failing after switching the Backup Compressor and Compression Level, set the Compression Level back to Default, and check the box to enable the Filelist Analysis. Attempt to create another backup.
Navigate to Total Upkeep > Tools > Logs, and look for the most recent log that ends in
filelist.log. Examine the filelist and look for any very large files or directories. You can then delete those files if you don’t need them, or exclude them from your backups to conserve resources.I want to reiterate that, this error is due to the size of the backup (30gb) exceeding a limitation of your hosting account it may not be possible to workaround without increasing your server resources.
I hope this helps! Please let us know if there’s anything else that we can answer for you.
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