Tagged: Backup Failure
- AuthorPosts
- November 29, 2021 at 11:21 am #45544Hayley l DominGuest
archive-1638024046.log 4 KB Nov 29, 2021 03:17 pm
orphaned-files.log 6 KB Nov 29, 2021 03:17 pm
archive-1638199043.log 4 KB Nov 29, 2021 03:20 pm
archive-1638199214.log 3 KB Nov 29, 2021 03:23 pm
retention-local.log 8 KB Nov 29, 2021 03:29 pm
archive-1638199785.log 3 KB Nov 29, 2021 03:32 pm
google-drive-connect.log 405 B Nov 29, 2021 03:33 pmmy back up is not working
November 29, 2021 at 11:28 am #45553Brandon CKeymasterHi Hayley,
Thanks for reaching out and thanks for using Total Upkeep WordPress Backup Plugin.
I’m sorry to hear you’re having trouble with backups. Are you trying to create a backup or are you restoring one? Total Upkeep makes a log every time you create a backup, so if you the backup is failing that’s going to be the where we want to check first.
Navigate to Total Upkeep<<Tools<<Logs and find your most recent log, it’ll have a name like
archive-xxxxxxx.log
. If you can copy/paste your log results in your reply we’ll be able to give you some more information on what might be wrong.We look forward to hearing from you!
November 29, 2021 at 2:17 pm #45563Hayley l DominGuestarchive-1638202903.log this is the most recent but i’ve been trying all morning
November 29, 2021 at 2:20 pm #45573Brandon CKeymasterThanks Hayley, I’m sorry can you actually click into the log and copy/paste all of the contents you see there into this thread?
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