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  • #53222
    Michael Anderson
    Guest

    We keep getting “Backup Failed” notifications due to allowed memory size being exhausted in /public_html/wp-content/plugins/boldgrid-backup-premium/admin/class-crypt.php on line 314.

    I’ve been working with InMotion Hosting on this and so far they aren’t able to tell me anything besides “increase the memory limit” or use their paid backup solution. Every time we increase the maximum memory limit to what should be more than sufficient to cover the allowed + attempted allocation amounts the backup just tries to allocate even more. We’re already up to 3.75 GB as the max memory allocation. I did try to set up a custom backup excluding the large media folders but that setting doesn’t seem to stay saved. I’ve also tried to switch to SystemZip with no effect.

    File List – Most Recent Successful Backup

    [2022-05-09 08:02:10 UTC] PHP Version: 7.4.29
    [2022-05-09 08:02:10 UTC] WordPress Version: 5.9.3
    [2022-05-09 08:02:10 UTC] Total Upkeep version: 1.15.0
    [2022-05-09 08:02:10 UTC] getpgid support: Available
    [2022-05-09 08:02:10 UTC] ——————————————————————————–
    [2022-05-09 08:02:10 UTC] LARGEST FILES
    [2022-05-09 08:02:10 UTC] (1) atomic55_bgri707.20220509-080006.sql – 1.19 GB
    [2022-05-09 08:02:10 UTC] (2) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/Aegyptus.otf – 5.57 MB
    [2022-05-09 08:02:10 UTC] (3) wp-content/plugins/post-and-page-builder/assets/image/web-fonts.png – 4.44 MB
    [2022-05-09 08:02:10 UTC] (4) wp-content/plugins/post-and-page-builder/assets/js/sass-js/sass.worker.js – 3.44 MB
    [2022-05-09 08:02:10 UTC] (5) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/FreeSerif.ttf – 3.15 MB
    [2022-05-09 08:02:10 UTC] (6) wp-content/plugins/woocommerce-pdf-catalog/public/css/fontawesome-free-5.15.3-web/metadata/icons.json – 3.13 MB
    [2022-05-09 08:02:10 UTC] (7) wp-content/themes/boldgrid-monument/inc/boldgrid-theme-framework/assets/js/sass-js/sass.worker.js – 2.71 MB
    [2022-05-09 08:02:10 UTC] (8) wp-content/plugins/user-registration/chunks/main.js.map – 2.44 MB
    [2022-05-09 08:02:10 UTC] (9) wp-includes/js/dist/components.js – 2.31 MB
    [2022-05-09 08:02:10 UTC] (10) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/Jomolhari.ttf – 2.16 MB
    [2022-05-09 08:02:10 UTC] (11) wp-includes/js/dist/block-editor.js – 1.68 MB
    [2022-05-09 08:02:10 UTC] (12) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/Aegean.otf – 1.67 MB
    [2022-05-09 08:02:10 UTC] (13) wp-content/plugins/post-and-page-builder/assets/dist/editor.min.js – 1.63 MB
    [2022-05-09 08:02:10 UTC] (14) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/FreeSans.ttf – 1.49 MB
    [2022-05-09 08:02:10 UTC] (15) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/Akkadian.otf – 1.43 MB
    [2022-05-09 08:02:10 UTC] (16) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/Quivira.otf – 1.41 MB
    [2022-05-09 08:02:10 UTC] (17) wp-content/plugins/woocommerce/i18n/languages/woocommerce.pot – 1.38 MB
    [2022-05-09 08:02:10 UTC] (18) wp-includes/js/dist/block-library.js – 1.31 MB
    [2022-05-09 08:02:10 UTC] (19) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/FreeSerifBold.ttf – 1.25 MB
    [2022-05-09 08:02:10 UTC] (20) wp-content/plugins/woocommerce-pdf-catalog/public/css/fontawesome-free-5.15.3-web/js/all.js – 1.20 MB
    [2022-05-09 08:02:10 UTC] (21) wp-content/plugins/woocommerce-pdf-catalog/public/css/fontawesome-free-5.15.3-web/js/all.min.js – 1.14 MB
    [2022-05-09 08:02:10 UTC] (22) wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-670f93ed80af1ca693bb.js – 1.11 MB
    [2022-05-09 08:02:10 UTC] (23) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/XB RiyazBdIt.ttf – 1.11 MB
    [2022-05-09 08:02:10 UTC] (24) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/XB RiyazBd.ttf – 1.11 MB
    [2022-05-09 08:02:10 UTC] (25) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/XB Riyaz.ttf – 1.09 MB
    [2022-05-09 08:02:10 UTC] (26) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/XB RiyazIt.ttf – 1.08 MB
    [2022-05-09 08:02:10 UTC] (27) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/data/linebrdictK.dat – 1.00 MB
    [2022-05-09 08:02:10 UTC] (28) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/src/Mpdf.php – 937.23 KB
    [2022-05-09 08:02:10 UTC] (29) wp-includes/js/dist/vendor/react-dom.js – 918.06 KB
    [2022-05-09 08:02:10 UTC] (30) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/FreeSerifItalic.ttf – 900.48 KB
    [2022-05-09 08:02:10 UTC] (31) wp-content/plugins/woocommerce-pdf-catalog/public/css/fontawesome-free-5.15.3-web/webfonts/fa-solid-900.svg – 897.45 KB
    [2022-05-09 08:02:10 UTC] (32) wp-content/plugins/post-and-page-builder/assets/json/google-fonts.json – 879.64 KB
    [2022-05-09 08:02:10 UTC] (33) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/damase_v.2.ttf – 879.16 KB
    [2022-05-09 08:02:10 UTC] (34) wp-content/plugins/easy-watermark/assets/dist/fonts/Times_New_Roman.ttf – 814.89 KB
    [2022-05-09 08:02:10 UTC] (35) wp-includes/js/zxcvbn.min.js – 802.97 KB
    [2022-05-09 08:02:10 UTC] (36) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/AboriginalSansREGULAR.ttf – 781.72 KB
    [2022-05-09 08:02:10 UTC] (37) wp-includes/js/dist/components.min.js – 769.75 KB
    [2022-05-09 08:02:10 UTC] (38) wp-content/plugins/easy-watermark/assets/dist/fonts/Arial.ttf – 755.11 KB
    [2022-05-09 08:02:10 UTC] (39) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/FreeSansOblique.ttf – 745.80 KB
    [2022-05-09 08:02:10 UTC] (40) wp-content/plugins/woocommerce-pdf-catalog/public/css/fontawesome-free-5.15.3-web/webfonts/fa-brands-400.svg – 730.02 KB
    [2022-05-09 08:02:10 UTC] (41) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/DejaVuSans.ttf – 724.16 KB
    [2022-05-09 08:02:10 UTC] (42) wp-content/uploads/wpo-plugins-tables-list.json – 711.88 KB
    [2022-05-09 08:02:10 UTC] (43) wp-content/plugins/boldgrid-backup-premium/vendor/aws/aws-sdk-php/src/data/ec2/2016-11-15/api-2.json.php – 707.20 KB
    [2022-05-09 08:02:10 UTC] (44) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/DejaVuSans-Bold.ttf – 677.61 KB
    [2022-05-09 08:02:10 UTC] (45) wp-content/plugins/easy-watermark/assets/dist/fonts/Courier_New.ttf – 676.55 KB
    [2022-05-09 08:02:10 UTC] (46) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/DejaVuSansCondensed.ttf – 674.21 KB
    [2022-05-09 08:02:10 UTC] (47) wp-content/themes/boldgrid-monument/inc/boldgrid-theme-framework/assets/img/web-fonts.png – 673.87 KB
    [2022-05-09 08:02:10 UTC] (48) wp-content/plugins/easy-watermark/assets/dist/fonts/Tahoma.ttf – 665.16 KB
    [2022-05-09 08:02:10 UTC] (49) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/DejaVuSansCondensed-Bold.ttf – 660.60 KB
    [2022-05-09 08:02:10 UTC] (50) wp-includes/js/tinymce/wp-tinymce.js – 655.62 KB
    [2022-05-09 08:02:10 UTC] (51) wp-content/plugins/woocommerce-pdf-catalog/public/css/fontawesome-free-5.15.3-web/sprites/solid.svg – 639.70 KB
    [2022-05-09 08:02:10 UTC] (52) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/DejaVuSans-Oblique.ttf – 617.59 KB
    [2022-05-09 08:02:10 UTC] (53) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/DejaVuSans-BoldOblique.ttf – 617.35 KB
    [2022-05-09 08:02:10 UTC] (54) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/DejaVuSansCondensed-BoldOblique.ttf – 607.11 KB
    [2022-05-09 08:02:10 UTC] (55) wp-content/plugins/woocommerce-pdf-catalog/public/css/fontawesome-free-5.15.3-web/js/solid.js – 605.80 KB
    [2022-05-09 08:02:10 UTC] (56) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/Abyssinica_SIL.ttf – 604.50 KB
    [2022-05-09 08:02:10 UTC] (57) wp-content/plugins/woocommerce/packages/woocommerce-admin/dist/components/index.js – 601.31 KB
    [2022-05-09 08:02:10 UTC] (58) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/DejaVuSansCondensed-Oblique.ttf – 594.99 KB
    [2022-05-09 08:02:10 UTC] (59) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/FreeSerifBoldItalic.ttf – 594.44 KB
    [2022-05-09 08:02:10 UTC] (60) wp-content/plugins/woocommerce-pdf-catalog/public/css/fontawesome-free-5.15.3-web/js/solid.min.js – 593.13 KB
    [2022-05-09 08:02:10 UTC] (61) wp-includes/js/dist/block-library.min.js – 587.20 KB
    [2022-05-09 08:02:10 UTC] (62) wp-includes/js/codemirror/codemirror.min.js – 571.69 KB
    [2022-05-09 08:02:10 UTC] (63) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts/FreeMono.ttf – 570.73 KB
    [2022-05-09 08:02:10 UTC] (64) wp-content/plugins/user-registration/chunks/main.js – 570.45 KB
    [2022-05-09 08:02:10 UTC] (65) wp-content/plugins/wpforms-lite/assets/css/admin.css – 567.77 KB
    [2022-05-09 08:02:10 UTC] (66) wp-includes/js/dist/vendor/lodash.js – 531.35 KB
    [2022-05-09 08:02:10 UTC] (67) wp-includes/js/dist/block-editor.min.js – 525.41 KB
    [2022-05-09 08:02:10 UTC] (68) wp-content/themes/boldgrid-monument/images/background-alpha.jpg – 495.73 KB
    [2022-05-09 08:02:10 UTC] (69) wp-includes/js/dist/blocks.js – 472.07 KB
    [2022-05-09 08:02:10 UTC] ——————————————————————————–
    [2022-05-09 08:02:10 UTC] SIZE BY EXTENSION
    [2022-05-09 08:02:10 UTC] (1) .sql – 10 files totaling 1.19 GB
    [2022-05-09 08:02:10 UTC] (2) .php – 10,238 files totaling 84.36 MB
    [2022-05-09 08:02:10 UTC] (3) .js – 2,336 files totaling 63.90 MB
    [2022-05-09 08:02:10 UTC] (4) .ttf – 247 files totaling 61.37 MB
    [2022-05-09 08:02:10 UTC] (5) .css – 1,244 files totaling 19.79 MB
    [2022-05-09 08:02:10 UTC] (6) .dat – 353 files totaling 15.06 MB
    [2022-05-09 08:02:10 UTC] (7) .png – 1,154 files totaling 14.54 MB
    [2022-05-09 08:02:10 UTC] (8) .otf – 11 files totaling 10.93 MB
    [2022-05-09 08:02:10 UTC] (9) .svg – 1,978 files totaling 9.72 MB
    [2022-05-09 08:02:10 UTC] (10) .json – 269 files totaling 8.10 MB
    [2022-05-09 08:02:10 UTC] (11) .po – 140 files totaling 5.13 MB
    [2022-05-09 08:02:10 UTC] (12) .map – 95 files totaling 3.50 MB
    [2022-05-09 08:02:10 UTC] (13) .jpg – 52 files totaling 3.07 MB
    [2022-05-09 08:02:10 UTC] (14) .mo – 139 files totaling 2.94 MB
    [2022-05-09 08:02:10 UTC] (15) .pot – 30 files totaling 2.69 MB
    [2022-05-09 08:02:10 UTC] (16) .eot – 31 files totaling 1.56 MB
    [2022-05-09 08:02:10 UTC] (17) .scss – 566 files totaling 1.55 MB
    [2022-05-09 08:02:10 UTC] (18) .txt – 119 files totaling 1.49 MB
    [2022-05-09 08:02:10 UTC] (19) .psd – 19 files totaling 1.41 MB
    [2022-05-09 08:02:10 UTC] (20) .woff – 32 files totaling 1.19 MB
    [2022-05-09 08:02:10 UTC] (21) . – 122 files totaling 1.01 MB
    [2022-05-09 08:02:10 UTC] (22) .woff2 – 14 files totaling 778.10 KB
    [2022-05-09 08:02:10 UTC] (23) .lock – 7 files totaling 528.45 KB
    [2022-05-09 08:02:10 UTC] (24) .tsx – 281 files totaling 463.69 KB
    [2022-05-09 08:02:10 UTC] (25) .md – 54 files totaling 390.38 KB
    [2022-05-09 08:02:10 UTC] (26) .yml – 22 files totaling 381.90 KB
    [2022-05-09 08:02:10 UTC] (27) .ts – 190 files totaling 337.72 KB
    [2022-05-09 08:02:10 UTC] (28) .gif – 82 files totaling 239.63 KB
    [2022-05-09 08:02:10 UTC] (29) .crt – 1 files totaling 227.76 KB
    [2022-05-09 08:02:10 UTC] (30) .html – 61 files totaling 218.41 KB
    [2022-05-09 08:02:10 UTC] ——————————————————————————–
    [2022-05-09 08:02:10 UTC] SIZE BY DIRECTORY
    [2022-05-09 08:02:10 UTC] (1) . – 1.19 GB
    [2022-05-09 08:02:10 UTC] (2) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/mpdf/ttfonts – 41.49 MB
    [2022-05-09 08:02:10 UTC] (3) wp-includes/js/dist – 11.85 MB
    [2022-05-09 08:02:10 UTC] (4) wp-content/plugins/woocommerce-pdf-catalog/cache/ttfontdata – 6.89 MB
    [2022-05-09 08:02:10 UTC] (5) wp-content/plugins/woocommerce-pdf-catalog/vendor/mpdf/qrcode/data – 6.32 MB
    [2022-05-09 08:02:10 UTC] (6) wp-includes – 6.20 MB
    [2022-05-09 08:02:10 UTC] (7) wp-content/plugins/wp-rocket/languages – 6.17 MB
    [2022-05-09 08:02:10 UTC] (8) wp-content/plugins/woocommerce-pdf-catalog/public/css/fontawesome-free-5.15.3-web/js – 4.76 MB
    [2022-05-09 08:02:10 UTC] (9) wp-content/plugins/google-site-kit/dist/assets/js – 4.76 MB
    [2022-05-09 08:02:10 UTC] (10) wp-content/plugins/woocommerce-pdf-catalog/fonts/Montserrat – 4.55 MB
    [2022-05-09 08:02:10 UTC] (11) wp-content/plugins/post-and-page-builder/assets/image – 4.44 MB
    [2022-05-09 08:02:10 UTC] (12) wp-content/plugins/easy-watermark/assets/dist/fonts – 3.68 MB
    [2022-05-09 08:02:10 UTC] (13) wp-content/plugins/woocommerce-pdf-catalog/public/css/fontawesome-free-5.15.3-web/metadata – 3.49 MB
    [2022-05-09 08:02:10 UTC] (14) wp-content/plugins/post-and-page-builder/assets/js/sass-js – 3.44 MB
    [2022-05-09 08:02:10 UTC] (15) wp-content/plugins/user-registration/chunks – 3.00 MB
    [2022-05-09 08:02:10 UTC] (16) wp-content/plugins/woocommerce-pdf-catalog/fonts/Poppins – 2.89 MB
    [2022-05-09 08:02:10 UTC] (17) wp-content/plugins/woocommerce-pdf-catalog/fonts/Raleway – 2.80 MB
    [2022-05-09 08:02:10 UTC] (18) wp-admin/includes – 2.76 MB
    [2022-05-09 08:02:10 UTC] (19) wp-content/themes/boldgrid-monument/inc/boldgrid-theme-framework/assets/js/sass-js – 2.72 MB
    [2022-05-09 08:02:10 UTC] (20) wp-content/plugins/woocommerce/packages/woocommerce-blocks/build – 2.67 MB
    [2022-05-09 08:02:10 UTC] (21) wp-content/plugins/woocommerce-pdf-catalog/public/css/fontawesome-free-5.15.3-web/webfonts – 2.44 MB
    [2022-05-09 08:02:10 UTC] (22) wp-content/plugins/post-and-page-builder/assets/dist – 2.35 MB
    [2022-05-09 08:02:10 UTC] (23) wp-includes/js – 2.31 MB
    [2022-05-09 08:02:10 UTC] (24) wp-content/plugins/woocommerce-pdf-catalog/fonts/Source_Sans_Pro – 2.27 MB
    [2022-05-09 08:02:10 UTC] (25) wp-includes/js/dist/vendor – 2.26 MB
    [2022-05-09 08:02:10 UTC] (26) wp-content/plugins/woocommerce-pdf-catalog/fonts/Open_Sans – 2.08 MB
    [2022-05-09 08:02:10 UTC] (27) wp-content/plugins/woocommerce-pdf-catalog/public/cache/ttfontdata – 2.03 MB
    [2022-05-09 08:02:10 UTC] (28) wp-content/plugins/woocommerce-pdf-catalog/cache/mpdf/ttfontdata – 2.01 MB
    [2022-05-09 08:02:10 UTC] (29) wp-content/plugins/woocommerce-pdf-catalog/fonts/Roboto – 2.00 MB
    [2022-05-09 08:02:10 UTC] (30) wp-content/plugins/woocommerce/includes – 1.92 MB

    Log – Most Recent Successful Backup

    [2022-05-09 08:00:05 UTC] PHP Version: 7.4.29
    [2022-05-09 08:00:05 UTC] WordPress Version: 5.9.3
    [2022-05-09 08:00:05 UTC] Total Upkeep version: 1.15.0
    [2022-05-09 08:00:05 UTC] getpgid support: Available
    [2022-05-09 08:00:05 UTC] Backup process initialized.
    [2022-05-09 08:00:05 UTC] Backup process initialized.
    [2022-05-09 08:00:05 UTC] Process id: 13410
    [2022-05-09 08:00:05 UTC] ——————————————————————————–
    [2022-05-09 08:00:05 UTC] Starting dump of database…
    [2022-05-09 08:00:06 UTC] Memory usage – limit / current / peak memory usage: 3072M / 25921624 (24.72 MB) / 26742152 (26 MB)
    [2022-05-09 08:00:06 UTC] Database info: Array
    (
    [wpja_actionscheduler_actions] => 1165364
    [wpja_actionscheduler_claims] => 1
    [wpja_actionscheduler_groups] => 6
    [wpja_actionscheduler_logs] => 3495646
    [wpja_aws_cache] => 3
    [wpja_aws_index] => 8669
    [wpja_commentmeta] => 1
    [wpja_comments] => 101
    [wpja_links] => 0
    [wpja_options] => 2220
    [wpja_postmeta] => 28817
    [wpja_posts] => 2423
    [wpja_term_relationships] => 2512
    [wpja_term_taxonomy] => 52
    [wpja_termmeta] => 140
    [wpja_terms] => 52
    [wpja_tm_taskmeta] => 0
    [wpja_tm_tasks] => 0
    [wpja_user_registration_sessions] => 0
    [wpja_usermeta] => 3341
    [wpja_users] => 92
    [wpja_vxc_zoho_accounts] => 4
    [wpja_vxc_zoho_log] => 0
    [wpja_wc_admin_note_actions] => 91
    [wpja_wc_admin_notes] => 84
    [wpja_wc_category_lookup] => 59
    [wpja_wc_customer_lookup] => 67
    [wpja_wc_download_log] => 0
    [wpja_wc_order_coupon_lookup] => 0
    [wpja_wc_order_product_lookup] => 1244
    [wpja_wc_order_stats] => 49
    [wpja_wc_order_tax_lookup] => 0
    [wpja_wc_product_attributes_lookup] => 0
    [wpja_wc_product_meta_lookup] => 1100
    [wpja_wc_rate_limits] => 0
    [wpja_wc_reserved_stock] => 0
    [wpja_wc_tax_rate_classes] => 2
    [wpja_wc_webhooks] => 0
    [wpja_weforms_entries] => 2
    [wpja_weforms_entrymeta] => 8
    [wpja_woocommerce_api_keys] => 1
    [wpja_woocommerce_attribute_taxonomies] => 0
    [wpja_woocommerce_downloadable_product_permissions] => 0
    [wpja_woocommerce_log] => 0
    [wpja_woocommerce_order_itemmeta] => 11397
    [wpja_woocommerce_order_items] => 1244
    [wpja_woocommerce_payment_tokenmeta] => 0
    [wpja_woocommerce_payment_tokens] => 0
    [wpja_woocommerce_sessions] => 2
    [wpja_woocommerce_shipping_zone_locations] => 0
    [wpja_woocommerce_shipping_zone_methods] => 0
    [wpja_woocommerce_shipping_zones] => 0
    [wpja_woocommerce_tax_rate_locations] => 0
    [wpja_woocommerce_tax_rates] => 0
    [wpja_wpforms_logs] => 0
    [wpja_wpforms_tasks_meta] => 208
    [wpja_wpr_rucss_resources] => 117
    [wpja_wpr_rucss_used_css] => 880
    [wpja_wt_iew_action_history] => 1
    [wpja_wt_iew_cron] => 0
    [wpja_wt_iew_ftp] => 0
    [wpja_wt_iew_mapping_template] => 1
    [wpja_zmhub_forms] => 0
    )

    [2022-05-09 08:01:59 UTC] Dump of database complete! $status = 1
    [2022-05-09 08:01:59 UTC] Memory usage – limit / current / peak memory usage: 3072M / 25927904 (24.73 MB) / 3215123912 (3 GB)
    [2022-05-09 08:01:59 UTC] ——————————————————————————–
    [2022-05-09 08:02:10 UTC] Database dump file added to file list: /home/atomic55/boldgrid_backup/atomic55_bgri707.20220509-080006.sql / 1275554392 (1.19 GB)
    [2022-05-09 08:02:10 UTC] Starting archiving of files. Chosen compressor: php_zip
    [2022-05-09 08:02:10 UTC] Memory usage – limit / current / peak memory usage: 3072M / 40025424 (38.17 MB) / 3215123912 (3 GB)
    [2022-05-09 08:02:10 UTC] ——————————————————————————–
    [2022-05-09 08:02:10 UTC] Starting to analyze filelist…
    [2022-05-09 08:02:10 UTC] Memory usage – limit / current / peak memory usage: 3072M / 40016352 (38.16 MB) / 3215123912 (3 GB)
    [2022-05-09 08:02:10 UTC] Finished analyzing filelist!
    [2022-05-09 08:02:10 UTC] Memory usage – limit / current / peak memory usage: 3072M / 41069224 (39.17 MB) / 3215123912 (3 GB)
    [2022-05-09 08:02:13 UTC] Total files / size archived: 20078 / 1609042910 (1.50 GB)
    [2022-05-09 08:02:13 UTC] Starting to close the zip file.
    [2022-05-09 08:02:13 UTC] Memory usage – limit / current / peak memory usage: 3072M / 41570568 (39.64 MB) / 3215123912 (3 GB)
    [2022-05-09 08:04:06 UTC] Finished closing the zip file.
    [2022-05-09 08:04:06 UTC] Memory usage – limit / current / peak memory usage: 3072M / 41570456 (39.64 MB) / 3215123912 (3 GB)
    [2022-05-09 08:04:06 UTC] Archiving of files complete!
    [2022-05-09 08:04:06 UTC] Archive filepath / size: /home/atomic55/boldgrid_backup/boldgrid-backup-atomicglassworks.com-c7c2098f-20220509-080210.zip / 1082601619 (1.01 GB)
    [2022-05-09 08:04:06 UTC] Memory usage – limit / current / peak memory usage: 3072M / 41569944 (39.64 MB) / 3215123912 (3 GB)
    [2022-05-09 08:04:10 UTC] Backup complete!
    [2022-05-09 08:04:10 UTC] Memory usage – limit / current / peak memory usage: 3072M / 42502216 (40.53 MB) / 3215123912 (3 GB)
    [2022-05-09 08:04:10 UTC] Backup complete!
    [2022-05-09 08:04:10 UTC] Memory usage – limit / current / peak memory usage: 3072M / 26857976 (25.61 MB) / 3215123912 (3 GB)

    Failed Backup Logs

    [2022-05-11 08:00:04 UTC] PHP Version: 7.4.29
    [2022-05-11 08:00:04 UTC] WordPress Version: 5.9.3
    [2022-05-11 08:00:04 UTC] Total Upkeep version: 1.15.0
    [2022-05-11 08:00:04 UTC] getpgid support: Available
    [2022-05-11 08:00:04 UTC] Backup process initialized.
    [2022-05-11 08:00:04 UTC] Backup process initialized.
    [2022-05-11 08:00:04 UTC] Process id: 20613
    [2022-05-11 08:00:04 UTC] ——————————————————————————–
    [2022-05-11 08:00:04 UTC] Starting dump of database…
    [2022-05-11 08:00:05 UTC] Memory usage – limit / current / peak memory usage: 3072M / 33090456 (31.56 MB) / 33908032 (32 MB)
    [2022-05-11 08:00:05 UTC] Database info: Array
    (
    [wpja_actionscheduler_actions] => 1253146
    [wpja_actionscheduler_claims] => 0
    [wpja_actionscheduler_groups] => 7
    [wpja_actionscheduler_logs] => 3758992
    [wpja_aws_cache] => 3
    [wpja_aws_index] => 8669
    [wpja_commentmeta] => 1
    [wpja_comments] => 101
    [wpja_links] => 0
    [wpja_options] => 2353
    [wpja_postmeta] => 28817
    [wpja_posts] => 2425
    [wpja_term_relationships] => 2512
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    [wpja_termmeta] => 140
    [wpja_terms] => 52
    [wpja_tm_taskmeta] => 0
    [wpja_tm_tasks] => 0
    [wpja_user_registration_sessions] => 0
    [wpja_usermeta] => 3379
    [wpja_users] => 93
    [wpja_vxc_zoho_accounts] => 4
    [wpja_vxc_zoho_log] => 0
    [wpja_wc_admin_note_actions] => 93
    [wpja_wc_admin_notes] => 86
    [wpja_wc_category_lookup] => 59
    [wpja_wc_customer_lookup] => 68
    [wpja_wc_download_log] => 0
    [wpja_wc_order_coupon_lookup] => 0
    [wpja_wc_order_product_lookup] => 1244
    [wpja_wc_order_stats] => 49
    [wpja_wc_order_tax_lookup] => 0
    [wpja_wc_product_attributes_lookup] => 0
    [wpja_wc_product_download_directories] => 0
    [wpja_wc_product_meta_lookup] => 1100
    [wpja_wc_rate_limits] => 0
    [wpja_wc_reserved_stock] => 0
    [wpja_wc_tax_rate_classes] => 2
    [wpja_wc_webhooks] => 0
    [wpja_weforms_entries] => 2
    [wpja_weforms_entrymeta] => 8
    [wpja_woocommerce_api_keys] => 1
    [wpja_woocommerce_attribute_taxonomies] => 0
    [wpja_woocommerce_downloadable_product_permissions] => 0
    [wpja_woocommerce_log] => 0
    [wpja_woocommerce_order_itemmeta] => 11397
    [wpja_woocommerce_order_items] => 1244
    [wpja_woocommerce_payment_tokenmeta] => 0
    [wpja_woocommerce_payment_tokens] => 0
    [wpja_woocommerce_sessions] => 8
    [wpja_woocommerce_shipping_zone_locations] => 0
    [wpja_woocommerce_shipping_zone_methods] => 0
    [wpja_woocommerce_shipping_zones] => 0
    [wpja_woocommerce_tax_rate_locations] => 0
    [wpja_woocommerce_tax_rates] => 0
    [wpja_wpforms_logs] => 0
    [wpja_wpforms_tasks_meta] => 211
    [wpja_wpr_rucss_resources] => 82
    [wpja_wpr_rucss_used_css] => 885
    [wpja_wt_iew_action_history] => 1
    [wpja_wt_iew_cron] => 0
    [wpja_wt_iew_ftp] => 0
    [wpja_wt_iew_mapping_template] => 1
    [wpja_zmhub_forms] => 0
    )

    [2022-05-11 08:01:12 UTC] Last error: Array
    (
    [type] => 1
    [message] => Allowed memory size of 3221225472 bytes exhausted (tried to allocate 1358970188 bytes)
    [file] => /home/atomic55/public_html/wp-content/plugins/boldgrid-backup-premium/admin/class-crypt.php
    [line] => 314
    )

    /////////////////////////////////////////////

    [2022-05-10 19:49:03 UTC] Last error: Array
    (
    [type] => 8
    [message] => Undefined index: SERVER_NAME
    [file] => /home/atomic55/public_html/wp-content/plugins/post-and-page-builder/includes/config/config.plugin.php
    [line] => 18
    )

    [2022-05-10 19:49:03 UTC] PHP Version: 7.4.29
    [2022-05-10 19:49:03 UTC] WordPress Version: 5.9.3
    [2022-05-10 19:49:03 UTC] Total Upkeep version: 1.15.0
    [2022-05-10 19:49:03 UTC] getpgid support: Available
    [2022-05-10 19:49:03 UTC] Backup process initialized.
    [2022-05-10 19:49:03 UTC] Backup process initialized.
    [2022-05-10 19:49:03 UTC] Process id: 27081
    [2022-05-10 19:49:04 UTC] ——————————————————————————–
    [2022-05-10 19:49:04 UTC] Starting dump of database…
    [2022-05-10 19:49:04 UTC] Memory usage – limit / current / peak memory usage: 1600M / 90050304 (85.88 MB) / 90851240 (87 MB)
    [2022-05-10 19:49:04 UTC] Database info: Array
    (
    [wpja_actionscheduler_actions] => 1231252
    [wpja_actionscheduler_claims] => 0
    [wpja_actionscheduler_groups] => 6
    [wpja_actionscheduler_logs] => 3693310
    [wpja_aws_cache] => 3
    [wpja_aws_index] => 8669
    [wpja_commentmeta] => 1
    [wpja_comments] => 101
    [wpja_links] => 0
    [wpja_options] => 2650
    [wpja_postmeta] => 28817
    [wpja_posts] => 2425
    [wpja_term_relationships] => 2512
    [wpja_term_taxonomy] => 52
    [wpja_termmeta] => 140
    [wpja_terms] => 52
    [wpja_tm_taskmeta] => 0
    [wpja_tm_tasks] => 0
    [wpja_user_registration_sessions] => 0
    [wpja_usermeta] => 3378
    [wpja_users] => 93
    [wpja_vxc_zoho_accounts] => 4
    [wpja_vxc_zoho_log] => 0
    [wpja_wc_admin_note_actions] => 91
    [wpja_wc_admin_notes] => 84
    [wpja_wc_category_lookup] => 59
    [wpja_wc_customer_lookup] => 68
    [wpja_wc_download_log] => 0
    [wpja_wc_order_coupon_lookup] => 0
    [wpja_wc_order_product_lookup] => 1244
    [wpja_wc_order_stats] => 49
    [wpja_wc_order_tax_lookup] => 0
    [wpja_wc_product_attributes_lookup] => 0
    [wpja_wc_product_meta_lookup] => 1100
    [wpja_wc_rate_limits] => 0
    [wpja_wc_reserved_stock] => 0
    [wpja_wc_tax_rate_classes] => 2
    [wpja_wc_webhooks] => 0
    [wpja_weforms_entries] => 2
    [wpja_weforms_entrymeta] => 8
    [wpja_woocommerce_api_keys] => 1
    [wpja_woocommerce_attribute_taxonomies] => 0
    [wpja_woocommerce_downloadable_product_permissions] => 0
    [wpja_woocommerce_log] => 0
    [wpja_woocommerce_order_itemmeta] => 11397
    [wpja_woocommerce_order_items] => 1244
    [wpja_woocommerce_payment_tokenmeta] => 0
    [wpja_woocommerce_payment_tokens] => 0
    [wpja_woocommerce_sessions] => 8
    [wpja_woocommerce_shipping_zone_locations] => 0
    [wpja_woocommerce_shipping_zone_methods] => 0
    [wpja_woocommerce_shipping_zones] => 0
    [wpja_woocommerce_tax_rate_locations] => 0
    [wpja_woocommerce_tax_rates] => 0
    [wpja_wpforms_logs] => 0
    [wpja_wpforms_tasks_meta] => 210
    [wpja_wpr_rucss_resources] => 82
    [wpja_wpr_rucss_used_css] => 885
    [wpja_wt_iew_action_history] => 1
    [wpja_wt_iew_cron] => 0
    [wpja_wt_iew_ftp] => 0
    [wpja_wt_iew_mapping_template] => 1
    [wpja_zmhub_forms] => 0
    )

    [2022-05-10 19:50:47 UTC] Last error: Array
    (
    [type] => 1
    [message] => Allowed memory size of 1677721600 bytes exhausted (tried to allocate 1004244640 bytes)
    [file] => /home/atomic55/public_html/wp-content/plugins/boldgrid-backup-premium/admin/class-crypt.php
    [line] => 314
    )

    /////////////////////////////////////////////

    [2022-05-10 08:00:05 UTC] PHP Version: 7.4.29
    [2022-05-10 08:00:05 UTC] WordPress Version: 5.9.3
    [2022-05-10 08:00:05 UTC] Total Upkeep version: 1.15.0
    [2022-05-10 08:00:05 UTC] getpgid support: Available
    [2022-05-10 08:00:05 UTC] Backup process initialized.
    [2022-05-10 08:00:05 UTC] Backup process initialized.
    [2022-05-10 08:00:05 UTC] Process id: 3618
    [2022-05-10 08:00:06 UTC] ——————————————————————————–
    [2022-05-10 08:00:06 UTC] Starting dump of database…
    [2022-05-10 08:00:06 UTC] Memory usage – limit / current / peak memory usage: 3072M / 28854912 (27.52 MB) / 29675440 (28 MB)
    [2022-05-10 08:00:06 UTC] Database info: Array
    (
    [wpja_actionscheduler_actions] => 1209944
    [wpja_actionscheduler_claims] => 0
    [wpja_actionscheduler_groups] => 6
    [wpja_actionscheduler_logs] => 3629383
    [wpja_aws_cache] => 3
    [wpja_aws_index] => 8669
    [wpja_commentmeta] => 1
    [wpja_comments] => 101
    [wpja_links] => 0
    [wpja_options] => 2641
    [wpja_postmeta] => 28817
    [wpja_posts] => 2425
    [wpja_term_relationships] => 2512
    [wpja_term_taxonomy] => 52
    [wpja_termmeta] => 140
    [wpja_terms] => 52
    [wpja_tm_taskmeta] => 0
    [wpja_tm_tasks] => 0
    [wpja_user_registration_sessions] => 0
    [wpja_usermeta] => 3378
    [wpja_users] => 93
    [wpja_vxc_zoho_accounts] => 4
    [wpja_vxc_zoho_log] => 0
    [wpja_wc_admin_note_actions] => 91
    [wpja_wc_admin_notes] => 84
    [wpja_wc_category_lookup] => 59
    [wpja_wc_customer_lookup] => 68
    [wpja_wc_download_log] => 0
    [wpja_wc_order_coupon_lookup] => 0
    [wpja_wc_order_product_lookup] => 1244
    [wpja_wc_order_stats] => 49
    [wpja_wc_order_tax_lookup] => 0
    [wpja_wc_product_attributes_lookup] => 0
    [wpja_wc_product_meta_lookup] => 1100
    [wpja_wc_rate_limits] => 0
    [wpja_wc_reserved_stock] => 0
    [wpja_wc_tax_rate_classes] => 2
    [wpja_wc_webhooks] => 0
    [wpja_weforms_entries] => 2
    [wpja_weforms_entrymeta] => 8
    [wpja_woocommerce_api_keys] => 1
    [wpja_woocommerce_attribute_taxonomies] => 0
    [wpja_woocommerce_downloadable_product_permissions] => 0
    [wpja_woocommerce_log] => 0
    [wpja_woocommerce_order_itemmeta] => 11397
    [wpja_woocommerce_order_items] => 1244
    [wpja_woocommerce_payment_tokenmeta] => 0
    [wpja_woocommerce_payment_tokens] => 0
    [wpja_woocommerce_sessions] => 6
    [wpja_woocommerce_shipping_zone_locations] => 0
    [wpja_woocommerce_shipping_zone_methods] => 0
    [wpja_woocommerce_shipping_zones] => 0
    [wpja_woocommerce_tax_rate_locations] => 0
    [wpja_woocommerce_tax_rates] => 0
    [wpja_wpforms_logs] => 0
    [wpja_wpforms_tasks_meta] => 210
    [wpja_wpr_rucss_resources] => 82
    [wpja_wpr_rucss_used_css] => 884
    [wpja_wt_iew_action_history] => 1
    [wpja_wt_iew_cron] => 0
    [wpja_wt_iew_ftp] => 0
    [wpja_wt_iew_mapping_template] => 1
    [wpja_zmhub_forms] => 0
    )

    [2022-05-10 08:01:57 UTC] Last error: Array
    (
    [type] => 1
    [message] => Allowed memory size of 3221225472 bytes exhausted (tried to allocate 1317884576 bytes)
    [file] => /home/atomic55/public_html/wp-content/plugins/boldgrid-backup-premium/admin/class-crypt.php
    [line] => 314
    )

    /////////////////////////////////////////////

    [2022-05-18 08:00:05 UTC] PHP Version: 7.4.29
    [2022-05-18 08:00:05 UTC] WordPress Version: 5.9.3
    [2022-05-18 08:00:05 UTC] Total Upkeep version: 1.15.0
    [2022-05-18 08:00:05 UTC] getpgid support: Available
    [2022-05-18 08:00:05 UTC] Backup process initialized.
    [2022-05-18 08:00:05 UTC] Backup process initialized.
    [2022-05-18 08:00:05 UTC] Process id: 4945
    [2022-05-18 08:00:05 UTC] ——————————————————————————–
    [2022-05-18 08:00:05 UTC] Starting dump of database…
    [2022-05-18 08:00:05 UTC] Memory usage – limit / current / peak memory usage: 3572M / 36660536 (34.96 MB) / 37478096 (36 MB)
    [2022-05-18 08:00:05 UTC] Database info: Array
    (
    [wpja_actionscheduler_actions] => 1535419
    [wpja_actionscheduler_claims] => 1
    [wpja_actionscheduler_groups] => 7
    [wpja_actionscheduler_logs] => 4605935
    [wpja_aws_cache] => 15
    [wpja_aws_index] => 8669
    [wpja_commentmeta] => 1
    [wpja_comments] => 101
    [wpja_links] => 0
    [wpja_options] => 2736
    [wpja_postmeta] => 28817
    [wpja_posts] => 2423
    [wpja_term_relationships] => 2512
    [wpja_term_taxonomy] => 52
    [wpja_termmeta] => 140
    [wpja_terms] => 52
    [wpja_tm_taskmeta] => 0
    [wpja_tm_tasks] => 0
    [wpja_user_registration_sessions] => 0
    [wpja_usermeta] => 3379
    [wpja_users] => 93
    [wpja_vxc_zoho_accounts] => 4
    [wpja_vxc_zoho_log] => 0
    [wpja_wc_admin_note_actions] => 97
    [wpja_wc_admin_notes] => 89
    [wpja_wc_category_lookup] => 59
    [wpja_wc_customer_lookup] => 68
    [wpja_wc_download_log] => 0
    [wpja_wc_order_coupon_lookup] => 0
    [wpja_wc_order_product_lookup] => 1244
    [wpja_wc_order_stats] => 49
    [wpja_wc_order_tax_lookup] => 0
    [wpja_wc_product_attributes_lookup] => 0
    [wpja_wc_product_download_directories] => 0
    [wpja_wc_product_meta_lookup] => 1100
    [wpja_wc_rate_limits] => 0
    [wpja_wc_reserved_stock] => 0
    [wpja_wc_tax_rate_classes] => 2
    [wpja_wc_webhooks] => 0
    [wpja_weforms_entries] => 2
    [wpja_weforms_entrymeta] => 8
    [wpja_woocommerce_api_keys] => 1
    [wpja_woocommerce_attribute_taxonomies] => 0
    [wpja_woocommerce_downloadable_product_permissions] => 0
    [wpja_woocommerce_log] => 0
    [wpja_woocommerce_order_itemmeta] => 11397
    [wpja_woocommerce_order_items] => 1244
    [wpja_woocommerce_payment_tokenmeta] => 0
    [wpja_woocommerce_payment_tokens] => 0
    [wpja_woocommerce_sessions] => 3891
    [wpja_woocommerce_shipping_zone_locations] => 0
    [wpja_woocommerce_shipping_zone_methods] => 0
    [wpja_woocommerce_shipping_zones] => 0
    [wpja_woocommerce_tax_rate_locations] => 0
    [wpja_woocommerce_tax_rates] => 0
    [wpja_wpforms_logs] => 0
    [wpja_wpforms_tasks_meta] => 220
    [wpja_wpr_rucss_resources] => 0
    [wpja_wpr_rucss_used_css] => 894
    [wpja_wt_iew_action_history] => 1
    [wpja_wt_iew_cron] => 0
    [wpja_wt_iew_ftp] => 0
    [wpja_wt_iew_mapping_template] => 1
    [wpja_zmhub_forms] => 0
    )

    [2022-05-18 08:01:29 UTC] Last error: Array
    (
    [type] => 1
    [message] => Allowed memory size of 3745513472 bytes exhausted (tried to allocate 1648897868 bytes)
    [file] => /home/atomic55/public_html/wp-content/plugins/boldgrid-backup-premium/admin/class-crypt.php
    [line] => 314
    )

    #53509
    Brandon C
    Keymaster

    Hi,

    Thanks for reaching out with your Total Upkeep questions! I’m sorry to hear about the problems creating your backup.

    I’ve seen this error a number of times before. It typically occurs if the backup process is terminated without an error due to exceeding some limit of your hosting account. Check out this detailed list of steps you can take to troubleshoot this error.

    To summarize the article, here are the most common ways to fix this:

    Navigate to Total Upkeep > Settings > Backup Process. If System Zip is available, choose that option.
    In the same menu, check the box to enable the Filelist Analysis and attempt to create another backup. Then, navigate to Total Upkeep > Tools > Logs, and look for the most recent log that ends in filelist.log. Examine the filelist and look for any very large files or directories. You can then delete those files if you don’t need them, or exclude them from your backups to conserve resources.
    Follow these instructions to increase your Max Execution Time and Memory Limit.

    I hope this helps!

Viewing 2 posts - 1 through 2 (of 2 total)
  • The topic ‘Total Upkeep Backups Failing and Custom Backup Keeps Resetting’ is closed to new replies.