Tagged: Backup Failure, Total Upkeep
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AuthorPosts
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November 3, 2022 at 1:04 pm #66126
noura
Guest2022-11-02 22:14:17 UTC] PHP Version: 7.4.15
[2022-11-02 22:14:17 UTC] WordPress Version: 6.0
[2022-11-02 22:14:17 UTC] Total Upkeep version: 1.15.4
[2022-11-02 22:14:17 UTC] getpgid support: Available
[2022-11-02 22:14:17 UTC] Backup process initialized.
[2022-11-02 22:14:17 UTC] Process id: 285748
[2022-11-02 22:14:22 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:14:23 UTC] ——————————————————————————–
[2022-11-02 22:14:23 UTC] Starting dump of database…
[2022-11-02 22:14:23 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 54258576 (51.75 MB) / 83289480 (79 MB)
[2022-11-02 22:14:23 UTC] Database info: Array
(
[wp_w6ebk7_actionscheduler_actions] => 80
[wp_w6ebk7_actionscheduler_claims] => 0
[wp_w6ebk7_actionscheduler_groups] => 2
[wp_w6ebk7_actionscheduler_logs] => 232
[wp_w6ebk7_commentmeta] => 0
[wp_w6ebk7_comments] => 95
[wp_w6ebk7_flag_album] => 0
[wp_w6ebk7_flag_comments] => 0
[wp_w6ebk7_flag_gallery] => 0
[wp_w6ebk7_flag_pictures] => 0
[wp_w6ebk7_links] => 0
[wp_w6ebk7_options] => 396
[wp_w6ebk7_postmeta] => 2227
[wp_w6ebk7_posts] => 805
[wp_w6ebk7_term_relationships] => 70
[wp_w6ebk7_term_taxonomy] => 11
[wp_w6ebk7_termmeta] => 8
[wp_w6ebk7_terms] => 11
[wp_w6ebk7_usermeta] => 94
[wp_w6ebk7_users] => 3
[wp_w6ebk7_weforms_entries] => 2
[wp_w6ebk7_weforms_entrymeta] => 6
[wp_w6ebk7_wpforms_tasks_meta] => 3
[wp_w6ebk7_wpmailsmtp_tasks_meta] => 0
)[2022-11-02 22:14:24 UTC] Dump of database complete! $status = 1
[2022-11-02 22:14:24 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 54328144 (51.81 MB) / 83289480 (79 MB)
[2022-11-02 22:14:24 UTC] ——————————————————————————–
[2022-11-02 22:14:26 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:14:34 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:14:40 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:14:45 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:14:48 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:14:53 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:14:58 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:15:04 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:15:06 UTC] Database dump file added to file list: /home/dh_dfbr7g/boldgrid_backup/the_upperroom_org.20221102-221423.sql / 5642412 (5.38 MB)
[2022-11-02 22:15:06 UTC] Starting archiving of files. Chosen compressor: php_zip
[2022-11-02 22:15:06 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 73675672 (70.26 MB) / 83289480 (79 MB)
[2022-11-02 22:15:08 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:15:12 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:15:16 UTC] Total files / size archived: 28453 / 2021855774 (1.88 GB)
[2022-11-02 22:15:17 UTC] Starting to close the zip file.
[2022-11-02 22:15:17 UTC] Memory usage – limit / current / peak memory usage: 1073741824 / 74167632 (70.73 MB) / 83289480 (79 MB)
[2022-11-02 22:15:18 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:15:22 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:15:28 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:15:32 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:15:37 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:15:42 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:15:47 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:15:52 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:15:57 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:16:02 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:16:07 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:16:13 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:16:17 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:16:22 UTC] Backup process running: Yes (pgid = 142840)
[2022-11-02 22:16:27 UTC] Backup process running: Yes (pgid = 142840)November 3, 2022 at 1:05 pm #66405Brandon C
KeymasterHi Noura, sorry to hear that there are some recent problems creating backups on your website and we will do our best to help you get things working again!
Generally when Total Upkeep backups fails without detecting any errors it means that the backup process was terminated directly by the web server, usually because of resource consumption.
One feature that we added to our WordPress backup plugin is the ability to change the compressor used for generating backup files which allows it to work in a variety of hosting environments.
We specifically added the System Zip compressor for our DreamHost users and in most cases changing the Backup Compressor settings to use System Zip allowed them to get backups working correctly.
Please let us know if the problem persists after switching to System Zip or if you have any other questions for us, we are always happy to help!
November 4, 2022 at 10:14 am #66622Nora
GuestThank you for your your replay…
I change to system zip but it didn’t work.
I manage to let work by change from php 7.4 FCGI to php CGI, i hope this change won’t effect my site or mage problemsNovember 4, 2022 at 10:19 am #66682Brandon C
KeymasterHi Nora,
I don’t think changing your PHP version to CGI should cause any major issues. You can always set it back to 7.4 if you do notice anything out of the ordinary. I noticed your WordPress version is 6.0 and the latest version is actually 6.1 so it’s possible that your backup will complete with PHP 7.4 and WordPress core fully up to date.
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