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Posts
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Hi,
I can’t manually backup.
The backup button just won’t display on this WordPress installation when trying to manually backup.
I can backup automatically with a scheduled backup without a problem.
Anyone ever run into this issue? Ideas?
Core WordPress is up to date, PHP 7.4.
Thank you.
JonathanScreenshots:
https://drive.google.com/file/d/1DC-sa8_3jjTA0Y33NH-60txc4pQXd4ex/view?usp=share_link
https://drive.google.com/file/d/1m8vHdbAI7BRROnfePjepvYupe6Hy6ga0/view?usp=share_linkHi Jonathan,
Thanks for reaching out and sharing your screenshots. Your manual backup button seems to be pushed off screen for some reason.
It could be a result of CSS in Total Upkeep conflicting with the CSS of another plugin you have activated. I’m not sure if this will fix the issue but you could try to run the backup using a separate browser type. (i.e. if you’re using Firefox try pulling up your dashboard with Google Chrome).
If you would visit your WordPress “Plugins” dashboard select Active to display a list of your active plugins then copy/paste that list into the thread here we can test to see if we can replicate your issue and implement the necessary changes to correct it.
We look forward to hearing from you and assisting you further with this!
I really appreciate your swift response!!!
The plugin bellow is the troublemaker, thanks so much.Purethemes.net Shortcodes
Adds user-friendly popup to generate shortcodes.
Version 1.4 | By Purethems.netYou’re most certainly welcome Jonathan, and we’re happy to hear you were able to locate the problematic plugin. You should be able to deactivate that plugin and run your your backup before reactivating it.
We’ll have to to do some testing to get a stable resolution implemented for this but it’s awesome you’ve found this workaround for the meantime.
Thanks Jonathan and please let us know if you have any other questions for us!
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