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  • #31203
    MMB
    Guest

    I read that with Total Upkeep Premium we can clone website quickly onto another site.
    I have 1 domain and a sub-domain site that I would like to keep as a clone/copy of main site.

    When I backup my main site and take the URL and use it from another site the restore does not create a copy but it give me a WordPress install prompt and then installs WordPress again.

    What is the exact process to perform a clone site using total upkeep.

    #31216
    Jesse Owens
    Keymaster

    Hi MMB-

    The exact process is outlined in this guide, along with a video tutorial.

    Generally speaking, the behavior you’re describing- that WordPress prompts you to re-install- happens when the site doesn’t find the WordPress database tables. I can think of two different possibilities that might cause that.

    1. Your staging sub-domain has a different database prefix than your production site, and you’re using the restore option instead of the transfer option. If this is the case, make sure you’re using the transfers tab to perform the migration.

    2. The backup archive that you’re transferring has an empty database export due to an error in the backup process. If this is the case, we may be able to spot some errors from the archive log on your production site. Navigate to Total Upkeep > Tools > Logs and find the archive-XXXX-.log file that corresponds to the timestamp of that backup. Copy that text, and reply back here, and we can take a look for you.

    #31325
    MMB
    Guest

    Thanks Jesse
    When I create a new sub-domain on dreamhost it creates a new database host like mysql.<subdomain> and I think the database is prefixed with the prefix I give for my subdomain, so the main site and subdomain site are on 2 different database hosts and looks like do not have same database name.

    Let me give a try for the first suggestion you made and if not

Viewing 3 posts - 1 through 3 (of 3 total)
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