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- JoseGuest
Hi,
My above staging site has been blocked.
I’ll be honest, about a few key points:
– I caused the issue, by using a file editor to modify the htaccess file. The purpose was because one of the plugins I use on the website got stuck in a loading loop because of low memory. The Plugin name is Premium Addons for elementor. I wanted to increase the memory limit to 300. I admit that this is my mistake. I don’t know what configuration errors that might have caused.
– I used a temporal email to create the above staging environment, only because I couldn’t use my email again, since it had already been registered.Please I really do need your help with this. I hadn’t backed up the website yet, so I will have to redo the entire thing from scratch.
Please please please. All I need is to be able to access the site, and showcase what I’ve spent months working on, to the client.Thanks in advance
BoldGrid SupportKeymasterHi Jose,
Thanks for contacting BoldGrid Support. I’m sorry to hear about this issue with your staging environment. Are you able to see the Advanced Controls from BoldGrid Central to use that File Manager to reset the htaccess file? Each install has Basic Controls and Advanced Controls – there’s a File Manager in Advanced Controls.
Thanks,
Nicole P.
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Viewing 2 posts - 1 through 2 (of 2 total)