Trouble with excluding an img from lazy load

Hello

Thank you for reaching out and I am happy to help.
When inspecting the source, the testimonial images have this class and style:
class="kt-testimonial-image lazy" style="background-image:
As you can see they are lazyloaded by the theme or the plugin you are using for this, and this may cause conflict.
In the W3 Total Cache there are various ways you can exclude images from being lazyloaded. One of them is to add skip_lazy, however, there is no skip_lazy added for those images as I can see.
In Perforamnce>User Experience, since those are background images, you can disable the option: Process background images, save all settings, and purge the cache. This will result in all the images with style="background-image: not being lazyloaded by the W3 Total Cache.
You can also exclude those testimonial images from Lazyload by adding the class name kt-testimonial-image to Perforamnce>User Experience>Exclude words section.
Make sure to save all settings and purge the cache.

I hope this helps!

Thanks!

Hello,

Thank you for your feedback. Glad to know the problem is resolved
You are most welcome!

We would really appreciate it if you could take a minute and post a review here. This will help us to continue offering a top-notch product to users.
Thanks!