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  • #47869
    Walter Akpedeye
    Guest

    Hello,

    I am trying to use your Total Upkeep Plugin to backup my site, which requires me to enter my Free Key. I have been attempting for over an hour now and still keep getting the error “An unexpected error occurred. Please try again later.” Please could you help resolve this issue, as I have tried with two separate keys now to no avail? Appreciate your support.

    Regards,
    Walter

    #47920
    Brandon C
    Keymaster

    Hi Walter,

    Thanks for reaching out and thanks for using Total Upkeep Backups and Migrations plugin.

    Sorry you’re having trouble initiating a backup. I checked on your connect key and it’s showing as active. Are you getting the error message when trying to run a backup? Or is it showing as you’re are attempting to install the plugin itself?

    We look forward to helping you resolve this issue.

Viewing 2 posts - 1 through 2 (of 2 total)
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