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I have the total upkeep plugin on my wordpress website and it worked (supposedly?) for years. All of a sudden this Saturday I received an email every 10 minutes that the update failed due to:
Fatal error: Maximum execution time of 90 seconds exceeded in /home/aquari29/public_html/wp-content/plugins/boldgrid-backup/admin/compressor/class-boldgrid-backup-admin-compressor-php-zip.php on line 89
I contacted my host and they increased the php limits for the account, but I am still receiving notification emails every 10 minutes for the same error.
1. I don’t know why I am receiving more than 1 notification for a failed backup?
2. The notifications stop if I turn off the checkmark on the saturday scheduled backup (having no backups scheduled)
3. I tried a single backup and it seemed to work correctly, with no errors.
4. There are no errors when viewing the backup from the plugin on wordpress, and the zip file is in my file manager (Although no files show in any of my previous backups on the plugin on wordpress)Thank you,
Michael Ammirati
Aquarium NetworkHello Michael,
Thanks for reaching out with your Total Upkeep questions!
Since you’re receiving this error due to the size of the backup exceeding a limitation of your hosting account it may not be possible to workaround without increasing your server resources.
You can try changing the backup compressor type to see if that allows the backup to complete. Navigate to Total Upkeep > Settings > Backup Process. If System Zip is available, choose that option. System Zip is significantly faster than the PclZip or ZipArchive libraries, and may use fewer resources. Attempt to create another backup using the Default compression level.
However, if this is only not working on Saturday, you could try to change the time of when the backup happens. It could be other resources running at that time on either you hosting environment or possibly shared server resources taking over.
It does sound like you might have an issue with processes running after a job completes, if its happening every time minutes it could be your CRON jobs. Make sure you are on 1.16.10 as there are some notification updates there to prevent duplicates in relation to the CRON. You can check how many jobs are remaining by navigating to your WordPress admin -> Total Upkeep -> Tools -> CRON Log. Every line item there is a job that will run at the specified time in your backup scheduler in Settings -> Backup Schedule -> Scheduler.
I hope this helps! Let me know if there is anything else that we can answer for you.
Elana.
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