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  • #40208
    Warren
    Guest

    Hi I have W3 Total cache installed on my website and I’m having a conflict with another plugin called threepress. Basically threepress generates a shortcode for a 3D object but with W3 Total Cache activated the shortcode isn’t working and when I deactivate it it works just fine. Any help would be appreciated. Thank you.

    #40213

    Hello Warren,

    Thank you for your question and I am happy to assist you with this.
    I am sure you understand that we cannot test W3 Total Cache with all plugins out there so I cannot give you a straightforward answer.
    I’ve never heard about the plugin you are mentioning before. Can you please confirm this is the plugin you are referring to:

    Threepress


    In order to find out which W3TC setting might be causing this, please disable the settings one by one in Performance>general settings, save the settings and purge the cache after each setting is disabled and see which one might be causing the issue.
    Thank you!

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