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  • #139933
    Ai Suarez
    Guest

    We recently upgraded to the W3 Total Cache Pro subscription to enable WebP conversion for our images on our WordPress website. However, after enabling this feature, we noticed that our pages are still loading the original images, not the converted WebP versions. Could you please assist us in resolving this issue?

    Additionally, we have some questions regarding the Cloudflare extension. Specifically, what level of permission is required for the “Global API” to work correctly with the W3 Total Cache plugin? We have security concerns about using a Global API key but would like to utilize this feature to its fullest potential. Any guidance on the required permissions and security best practices would be greatly appreciated.

    Thank you for your assistance.

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    #139963

    Hello,

    Thank you for reaching out and I am happy to help!
    Without looking and checking the actual website, it’s hard to troubleshoot this.
    When you say that the images are loading as original images, are you referring to the extension of the content type of the image, meaning how it’s being served?
    As for your API question, the Global API permissions cannot be changed as far as I know. However, you can set required permissions (your choice) create a custom API token, and use this instead of Global API as this is also supported in the W3 Total Cache.
    I hope this helps!

    #139968
    Ai Suarez
    Guest

    Hello,

    Thank you for your response.

    Our website is moralis.io, and for example, on this blog post: Blockchain Address Labeling API – Identify Blockchain Address Owners, we are using the image shown in the screenshot below:
    Sample Image Convert

    However, even after enabling WebP conversion, the image is still being served as the original 217KB file, rather than a smaller, converted WebP version, as indicated in the network screenshot below:
    Network Screenshot

    Could you please advise on how we can ensure that the converted WebP images are being properly served?

    Regarding the Cloudflare API key, the information provided doesn’t clearly specify the exact permissions needed for a custom API token to work with W3 Total Cache. We need to know the specific permissions required for the plugin to function correctly. For example, should the custom API token include permissions such as:

    • Custom API requires this permission
    • Cache Purge
    • Page Rules
    • X (specify additional needed permissions)
    • Y (specify additional needed permissions)

    Could you provide a detailed list of required permissions for the custom API token?

    Thank you for your assistance!

Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘W3 Total Cache Pro: WebP Not Generated and Cloudflare API Permissions’ is closed to new replies.