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Hi,
I have successfully converted the images in media library. I have emptied the cache as the instructions recommend but I don’t get any webp images.
What am I missing?
Thanks for your assistance.
Wolfgang+9 PointsIn a recent test, we converted all of our images to WebP and added 9 points to the Google PageSpeed score! Review the test results to see how we did it!
Upgrade to W3 Total Cache Pro and improve your PageSpeed Scores today!
Hello Wolfgang,
Thank you for reaching out and I am happy to assist you with this.
I’ve checked your website and I can see that the images are converted to webp by W3 Total Cache Image service
I did not want to share the parts of the screenshot where the URL is visible, so I am sharing the part of the BP home furnishing page where you can see that the images are served as webp
If you are not seeing images converted, can you please share the URL of the image that you are seeing not served as webp?
Thanks!Hi Marko,
Thanks for your assistance.
None of the images are served as webp.
So, to take your screenshot as an example, let’s look at BP-01.jpg. The URL for that image is:
http://www.***.com/wp-content/uploads/2019/07/BP-01.jpg
It is used on the page:
https://www.***.com/project/black-panther/I hope this helps.
Best regards,
WolfgangHello Wolfgang,
In the screenshot, I’ve shared you can see that the image BP-01.jpg is served as webp.
This is how webp conversion works.
All images converted with the Image Service tool are sent to a third-party server maintained by the W3 Total Cache team which reduces resource consumption and allows for a large number of conversions in environments where resources can be limited such as shared hosting. Images sent to the W3TC server for conversion are only held temporarily and no permanent information is kept on the server regarding the images.WebP optimizations with the Image Service tool do not replace the original image file and all conversions can be reverted without any loss of data.
As you can see in the “Type” section, the image type is webp, which indicates that the image is converted.
Thanks!Hi Marko,
I finally found where to look in the developer tools (Network tab) to see that the images are actually being served as type webp.
So, everything is actually fine. Thanks.
Wolfgang
Hello Wolfgang,
You are most welcome!
We would really appreciate it if you could take a minute and post a review here. This will help us to continue offering a top-notch product to users.
Thanks!
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