Hello, I just upgraded to W3TC Pro license through the plugin page on the WordPress admin. After entering the license key in the general settings page and saving + purging cache I still see all of the “Upgrade to Pro” messages and cannot access the Pro features. I’ve tried deactivating and re-activating and re-entering and saving the license key with no change.
I can see that the license is activated on your website.
Remove the license key from Performance>General settings, Licensing sub-box, license field, and save all settings. Re-enter the license, verify the license with the “verify license button” and save all settings.
W3 Total Cache Pro should be active after these steps!
Just tried this process and still showing the upgrade messages and can’t access features that say “learn more about pro”. For example WPML extension is what I need but can’t install.
I’ve replied to the email. Please continue correspondence there and follow the instructions so we can avoid sharing any private info on a public forum.
Thanks!
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