Viewing 4 posts - 1 through 4 (of 4 total)
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  • #34565
    Chris Perry
    Guest

    Hello, I just upgraded to W3TC Pro license through the plugin page on the WordPress admin. After entering the license key in the general settings page and saving + purging cache I still see all of the “Upgrade to Pro” messages and cannot access the Pro features. I’ve tried deactivating and re-activating and re-entering and saving the license key with no change.

    #34571
    Marko Vasiljevic
    Keymaster

    Hello Chris,

    I can see that the license is activated on your website.

    Remove the license key from Performance>General settings, Licensing sub-box, license field, and save all settings. Re-enter the license, verify the license with the “verify license button” and save all settings.

    W3 Total Cache Pro should be active after these steps!

    Thanks!

    #34573
    Chris Perry
    Guest

    Just tried this process and still showing the upgrade messages and can’t access features that say “learn more about pro”. For example WPML extension is what I need but can’t install.

    #34575
    Marko Vasiljevic
    Keymaster

    Hello Chris,

    I’ve replied to the email. Please continue correspondence there and follow the instructions so we can avoid sharing any private info on a public forum.

    Thanks!

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘W3TC Can’t access pro features after upgrade’ is closed to new replies.