Can’t log in to my WordPress site due to an error

Hi Marie,

Thanks for reaching out to BoldGrid Themes home of Crio Pro WordPress theme and BoldGrid Post and Page Builder!

Here at BoldGrid we provide quality WordPress themes and plugins but we do not manage client sites. I do apologize for the misunderstanding. I would recommend reaching out to your hosting provider who actually manages the server your WordPress site lives on so their support may be most beneficial to you on these types of matters.

We do have an article on 5 ways to reset your WordPress password that should help you figure this out!

Thank you!