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Hello,
I inserted a contact form into the Contact page of my website. It works for someone to fill it out, but it never comes to my WordPress email inbox. Do I need to program the ‘Submit’ button somehow? Or is there another step I need to take to make the responses go to my email?
Thank you!
Hi Theresa,
Thanks so much for reaching out and thank you for using weForms! You are actually on the right Track! Out of the box, emails sent from your WordPress Site will typically fail or get marked as spam, this includes emails from contact forms. By default it uses the server’s PHP Mail system. This is important because lots of spammers also use PHP Mail, which makes a lot of email systems see these unauthenticated emails as Spam. Check your spam folder, but it’s also possible that your email provider didn’t even let the emails get that far.
What you are looking for is an SMTP plugin such as WP Mail SMTP, which will actually let you set up your website to log into your email account and send mail as you. Once that is set up you should start receiving contact form submissions to your email account.
If you continue to have issues after that your hosting provider will also be able to check your email delivery logs to determine the precise cause of any issues, so you can also contact them to be sure.
I hope this helps!
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