Hi Lorraine,

Thank you for reaching out with your Total Upkeep questions!Before restoring, create a new backup of your current site, especially if you need to retain recent orders or changes. A restore using Total Upkeep will revert your entire site, including the database and all associated files, to the state they were in at the time of the backup. Any changes made after the backup, including customer orders, content updates, or plugin configurations, will be lost during the restore. This means that customer orders placed after the backup was created will be deleted.

If there have been any customer orders or changes since the backup, restoring will remove those unless they are backed up separately. If you only need to restore specific parts of your site (like a specific database table or a file), you may need to do that manually instead of a full restore.

I really hope this helps. Please let us know if you have more questions for us!