Hi Stephany,
Thanks for reaching out and thank you for using BoldGrid Post and Page Builder for WordPress!
I think your design issue is coming from your theme itself. Accomplishing full width image design may require adding some custom CSS to make your images full-bleed. I see you are using the Auliettalite WordPress theme. I’m not too familiar with this theme but I suggest reaching out to the developer directly to inquire on the best way to create full-width images with their theme. Our Post and Page builder plugin works best with our BoldGrid themes, which includes our flagship Crio Pro WordPress theme! Crio integrates seamlessly with Post and Page builder and it also includes over 400 customizable options to help take your design process to the next level!
I hope this helps. Please reach back out if you have any other questions for us.