I’m sorry to hear that you’re having problems with your Customize settings in your BoldGrid site. We would need to know more about your account in order to troubleshoot the issue. What versions of WordPress and BoldGrid are you using? What plugins are you using? What theme and what version of the theme are you using? Upgrading a version of the BoldGrid plugin should not change your site. I would recommend making a backup and then trying it. Please provide us more information about your site and we would be happy to look into it further.
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