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Hi i tried to buy a plugin by credit card, but it was declined and told me to contact with the bank. I’ve already validated with my bank and there is no limitation. Could you please tell me why was declined? Thanks
Hi Maria –
Thanks for reaching out! I’m sorry to hear that you are having trouble making your purchase with us today.
Our team would be happy to take a look and investigate further. Since this is a public forum and we may need to discuss sensitive details, please go ahead and reach out and start a ticket to our Premium Support team.
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