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I was viewing an order and the page was mostly blank and the block information was laid out incorrectly. Using the top right pull down menu I changed the editor from BoldGrid to WordPress block (I’m running v6.2).
Now when I go to edit an order, I get a blank white screen. I can’t see or edit my order page and I can’t get back to the menu to switch editors.
I went to the BoldGrid settings page and made sure all the pages were set to BoldGrid by default and saved the settings again. Still nothing. Can anyone help me?
Thank you,
CindiHi Cindi,
Thank you for reaching out with your BoldGrid Post and Page Builder and Woocommerce questions.
Is this issue effecting all of your WooCommerce product pages or is it limited to the one you were working on at the time the issue occurred? You may need to change your preferred editor back to Post and Page Builder in the page itself instead of globally.
You should also clear any cache associated with your website, this includes browser cache and any server side cache.
Also, has this issue had any effect on your live page? If you could link us to that page we can inspect it and see if any errors arise in the console.
We look forward to assisting you further with this.
Sorry, I got distracted while typing the original msg. It is on editing a woocommerce ORDER, not product. My mistake… I can VIEW the order, but the edit page function is where I’m having the issue.
Thanks CR,
How are your order pages being generated, are you using a shortcode? Are you able send us a screenshot of what you’re experiencing using ImgBB.com?
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