Tagged: Troubleshooting
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AuthorPosts
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May 14, 2021 at 2:06 pm #37890Ausarru ElGuest
In this case, WordPress caught an error with one of your plugins, BoldGrid Inspirations.
First, visit your website (https://www.prreor.com/) and check for any visible issues. Next, visit the page where the error was caught (https://www.prreor.com/wp-admin/admin.php?page=boldgrid-inspirations) and check for any visible issues.
Not sure what happened, web host advised me to contact you.They deactivated what ever caused critical error. Now Boldgrid Inspirations says I am not allowed access page.
Please adviseMay 14, 2021 at 2:09 pm #37898Jesse OwensKeymasterHello Ausarru-
Thanks for the report, and thanks for using the BoldGrid Inspirations WordPress website builder.
As long as BoldGrid Inspirations is still deactivated, you’re right that you won’t be able to access the plugin’s page.
When you got the notification email about the error, it should also have included the actual error message that caused the problem. Can you provide that message so we can take a closer look?
May 14, 2021 at 5:10 pm #37902Aussrru ElGuestError Details
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An error of type E_ERROR was caused in line 45 of the file /home/dh_x6k27d/prreor.com/wp-content/plugins/boldgrid-inspirations/vendor/boldgrid/bgforms/src/Form/Forms.php. Error message: Uncaught Error: Class ‘Boldgrid\Library\Form\Wpforms\Tracking’ not found in /home/dh_x6k27d/prreor.com/wp-content/plugins/boldgrid-inspirations/vendor/boldgrid/bgforms/src/Form/Forms.php:45
Stack trace:
#0 /home/dh_x6k27d/prreor.com/wp-content/plugins/boldgrid-inspirations/includes/class-boldgrid-inspirations.php(733): Boldgrid\Library\Form\Forms->__construct()
#1 /home/dh_x6k27d/prreor.com/wp-includes/class-wp-hook.php(292): Boldgrid_Inspirations->hide_form_notices(”)
#2 /home/dh_x6k27d/prreor.com/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters(”, Array)
#3 /home/dh_x6k27d/prreor.com/wp-includes/plugin.php(484): WP_Hook->do_action(Array)
#4 /home/dh_x6k27d/prreor.com/wp-admin/admin.php(237): do_action(‘load-toplevel_p…’)
#5 {main}
thrownMay 14, 2021 at 5:13 pm #37905Jesse OwensKeymasterHi Aussrru-
It looks like you may have had an older version of BoldGrid Inspirations installed here.
I recommend deleting your current version of BoldGrid Inspirations, and then installing the new version directly from this link.
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