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  • #115969
    Doug Martin
    Guest

    Hi There. Just a friendly email to let you know I’ve had to remove W3 Cache from my website after it removed my logo! Please let me know if you change the code to accommodate date Divi and Divi Pixel. Thanks in advance, Doug

    #116064
    Marko Vasiljevic
    Keymaster

    Hello Doug,

    I am sorry about the issue you are experiencing and I am happy to help!
    First, we need to determine which option in the W3 Total Cache may be causing this. Can you please disable the settings one by one in Performance>general settings, save the settings and purge the cache after each setting is disabled, and see which one might be causing the issue?
    Since it’s a logo issue, please start with the Lazyloading option, disable it save all settings and purge the cache.
    If the issue is related to the Lazyload, you can re-enable Lazyloading, and add the URL of the logo image in Performance>User Experience>Exclude words. Again make sure to save all settings and purge the cache.

    Let me know if this helps!

    Thanks!

Viewing 2 posts - 1 through 2 (of 2 total)
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