Viewing 4 posts - 1 through 4 (of 4 total)
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  • #87591
    cheryl
    Guest

    I want to customize my password protected page message for my users, so I installed this plugin https://wordpress.org/plugins/wp-edit-password-protected/

    When I try to activate the plugin, it throws this error message:
    Fatal error: Uncaught Error: Class ‘Kirki\Panel’ not found in /home/wp_9udjt8/r3.org/wp-content/plugins/wp-edit-password-protected/admin/kirki/password-protect-settings.php:81 Stack trace: #0 /home/wp_9udjt8/r3.org/wp-content/plugins/wp-edit-password-protected/wp-edit-password-protected.php(123): require_once() #1 /home/wp_9udjt8/r3.org/wp-content/plugins/wp-edit-password-protected/wp-edit-password-protected.php(95): wpEditPasswordProtected->add_all_files() #2 /home/wp_9udjt8/r3.org/wp-content/plugins/wp-edit-password-protected/wp-edit-password-protected.php(79): wpEditPasswordProtected->__construct() #3 /home/wp_9udjt8/r3.org/wp-content/plugins/wp-edit-password-protected/wp-edit-password-protected.php(224): wpEditPasswordProtected::instance() #4 /home/wp_9udjt8/r3.org/wp-admin/includes/plugin.php(2314): include_once(‘/home/wp_9udjt8…’) #5 /home/wp_9udjt8/r3.org/wp-admin/plugins.php(192): plugin_sandbox_scrape(‘wp-edit-passwor…’) #6 {main} thrown in /home/wp_9udjt8/r3.org/wp-content/plugins/wp-edit-password-protected/admin/kirki/password-protect-settings.php on line 81

    Any ideas what is going on? Or suggestions of a similar plugin? I think that Password Protect Page plugin is much more complicated than what I need.

    #87613
    Brandon C
    Keymaster

    Hi Cheryl,

    Thanks for reaching out and thanks for using Crio Pro WordPress theme!

    We were unable to replicate your issue on our end but it seems to be a result of the Password Protected plugin clashing with some other active plugin you have running on your website. If you could visit the “Plugins” section of your WordPress dashboard and copy/paste your list of active plugins into the dashboard here we’ll continue testing the issue in an environment that closely resembles your own.

    It would also be a great help if you would provide us with your current PHP version and WordPress Core version number.

    Thank you, We look forward to hearing back from you and assisting you further with this!

    #87619
    cheryl
    Guest

    Thanks! I have WP 6.2. Where do I go to find my PHP version?

    These are my plugins:

    Advanced Custom Fields
    Akismet Anti-Spam
    BoldGrid Easy SEO
    BoldGrid Gallery
    BoldGrid Inspirations
    Crio Premium
    Document Library Pro
    Duplicate Page
    Easy Accordion
    Font Awesome
    Google Analytics for WordPress by MonsterInsights
    Jetpack
    Ninja Tables
    Post and Page Builder
    Post and Page Builder Premium
    Proxy Cache Purge
    Site Kit by Google
    Smart Custom 404 error page [404page]
    Total Upkeep Premium
    WP Rollback
    WPForms Lite
    Yoast SEO

    #87621
    Brandon C
    Keymaster

    Thanks a lot Cheryl,

    So one quick way to test the issue is to deactivate all plugins with the exception of BoldGrid plugins and then reactivate them one by check (checking your live site after each reactivation). Eventually you will come across the problematic plugin when the error message reappears.

    Also a quick way to locate your current PHP version is from your WordPress dashboard Tools > Site Health section under the server tab.

    I hope this helps!

Viewing 4 posts - 1 through 4 (of 4 total)
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