Viewing 6 posts - 1 through 6 (of 6 total)
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  • #25555
    Susana
    Guest

    Hello, I received the following email from InmotionHosting.com: “Our system has noticed what seems to be a large amount of backup content on your account with the username lcswor5 in the following location(s): 9.9G /home/lcswor5/boldgrid_backup” How is this possible? How don’t you advice the client where to store the backups when the app is installed? Please advice ASAP.

    #25586
    Jesse Owens
    Keymaster

    Hello Susana-

    I’m sorry to hear about the alarming email from InMotion. Here’s how you can fix it.

    Here are instructions on how to set the backup retention settings. To summarize, navigate to Total Upkeep > Settings > Backup Storage and click on Update next to Web Server.

    Then, change the number of backup archives to retain to a lower number:

    As an InMotion Hosting customer, you have a Premium BoldGrid account, so you can also store your backups safely on Google Drive rather than using your web hosting account.

    #25600
    Susana
    Guest

    Ok that’s done now do I have to manually delete the backups in the server or the app will do it?

    #25609
    Jesse Owens
    Keymaster

    Hello Susana-
    From now on, the plugin will delete your oldest backup greater than the retention, so if you’ve set it to 2, all your backups other than the most recent 2 will be deleted automatically.

    #25612
    Susana
    Guest

    Ok that is fine, it 2 recommendable? And my next backup is not on until Sunday. What should I do with Inmotion?

    #25623
    Jesse Owens
    Keymaster

    That’s going to depend on the size of your site. What I generally do personally, is only store 1 on the web server, and keep 5 on my Google Drive for safe keeping.
    Depending on the size of your site, InMotion should allow one or two backups stored locally, but I definitely recommend reaching out to them to let you know you’ve updated your retention settings.

Viewing 6 posts - 1 through 6 (of 6 total)
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