admin

Good morning,

Thanks for your question regarding a parse syntax error on line 51 of the inspiraiton.php file. I would suggest re-installing BoldGrid and see if the error persists. Let us know the outcome and after that if the error persists, we will help you troubleshoot it further. Also, what version of PHP are you running?

I hope this helps! Thanks!

Tim S

Hi David,

Thanks for the great question about moving a WordPress/BoldGrid website to a new domain. I guess the first question is, are you moving servers as well? The process isn’t terribly different but there are a few nuances. The process itself is exactly the same as any WordPress website. Hopefully, I can guide you through it (these steps were taken directly for the WordPress Codex).

1. Download your existing site files.
2. Export your database – go into MySQL and export the database.
3. Move the backed up files and database into a new folder – somewhere safe – this is your site backup.
4. Log into the site you want to move and go to Settings > General, then change the URLs. (ie from http://example.com/ to http://example.net ) – save the settings and expect to see a 404 page.
5. Download your site files again.
6. Export the database again.
7. Edit wp-config.php with the new server’s MySQL database name, username, and password.
8. Upload the files.
9. Import the database on the new server.

Let us know if you need anything else or if you have any further questions.

Thanks!

Tim S

Good afternoon,

So it sounds like there’s potentially an issue with your WordPress instance communicating with our asset server. What is your domain name and we can look into this further for you? Also, you can submit a bug report in wp-admin which will send us more information that won’t be in public view which could be beneficial.

I hope this helps. Let us know if you have anymore questions.

Thanks!

Tim S

Hello,

BoldGrid contains 100’s of themes and their variants. It’s not designed to use with other WordPress themes. Depending on the theme, you may be able to use the BoldGrid Page and Post editor, but that would be on a theme by theme basis. Keep in mind, BoldGrid is much more than a page and post editor. BoldGrid is a drag and drop website builder built on WordPress that’s fast and easy to use.

You can try out our demo as well to see all the different themes that are built into the BoldGrid experience.

Let us know if you have any further questions.

Thanks!

Tim S

Good morning,

Thanks for your question about the contact form on your BoldGrid website not sending the contents of your form in an email. Do you have a URL we can look at and test out? Any additional information you can provide would be greatly appreciated.

Also, have you tried changing the email address the form sends to and see if it work then? It could possibly be the emails are being blocked or labeled as spam.

Thanks!

Tim S.

Hello crhdigital,

The Call to Action on the Wedge was designed to be on the right. There are basically left and right grids there, not a center. If you wish to reset the Call to Action to the right side, use the code below:

<div class=”row call-to-action-wrapper”>
<div class=”col-md-7″></div>
<div class=”col-md-5″>
<div class=”call-to-action”>
<h2 class=”slogan”>TITLE</h2>

<hr />
<p class=”tagline”>Text body goes here.</p>
<p class=”p-button-primary”><a class=”button-primary” href=”contact-us”>CONTACT US TODAY</a></p>

</div>
</div>
</div>

The available menu locations are the current setting (called the Primary location), the Header Upper (which is just a bit higher than the default, but still on the right), and Above Header (will center the menu at the very top of the page). You can set the menu location from within the menu tab of the Customizer.

Kindest Regards,
Scott M

Hello Doug0212,

Thank you for your question regarding setting your blog page to be shown on the home page of your website.  You can do so by logging into your WordPress / BoldGrid dashboard, and then going to Settings > Blog.  On that page you will see an option for “Front page”.  Simply set that to your blog page, and it will be displayed on your home page.

Gratefully,

Casey B.

Hello crhdigital,

Thank you for your question regarding preventing web crawlers from indexing your staging site.  Setting the pages to private should prevent them from being indexed, but you can also set your robots.txt file to not allow indexing, if you wish.

Gratefully,

Casey B.

Hello Brenda,

Thank you for your question about using the BoldGrid Customizer.  What web browser are you using?  Does this issue happen in different web browsing programs, or just one?  Have you made any changes or updates to your website recently?  Do you have any 3rd party WordPress plugins?

Gratefully,

Casey B.

Helo Raj,

If your host is a BoldGrid sponsor host, then you can purchase the coins through them. If you got BoldGrid from the site and/or your host is not a sponsor host, then you can purchase coins through BoldGrid Central.

Just click on BoldGrid Central at the top of the page, then log in with your email account that is associated with BoldGrid.

After that, click on the Purchase Coins option form the dashboard, select the package you want, and fill out the billing information.

Once completed, the coins will be added to your BoldGrid account.

Kindest Regards,

Scott M

Hello,

Thank you for your question about users signing up for your website while it is in maintenance mode.  It is possible that bots may be accessing your ‘sign up’ page, or pages directly.  Also, it may be that a webcrawler may be crawling pages that are still accessible, and making the other pages visible in search results.  I would recommend contacting the WordPress community at http://wordpress.org/support for more assistance with this as well.

Gratefully,

Casey B.

Hello,

Sorry to hear you are having issues with installing your Inspiration. There were some issues with connections to the data center housing our asset server at the end of the week and into the weekend. I believe that is what was causing the issue.
I was able to successfully install an Inspiration on my own server, and the issue seems to have been resolved with the data center. You should be able to install an Inspiration theme without issue.

Kindest Regards,

Scott M

Hello David Bass,

Thank you for your question on how to add buttons horizontally. I am not sure of your specific situation, but within the Page editor, you simply add the buttons side by side. For instance, the code below will set two buttons horizontally (on a desktop screen), with one space in between.

<a class=”button-primary” href=”#”>Button 1</a> <a class=”button-secondary” href=”#”>Button 2</a>

Kindest Regards,
Scott M

Hello jthomascarlson,

Thank you for your question about spacing differences on your BoldGrid website.  It appears that your padding is set differently between the DIV HTML tags with the class “entry-content” for these two pages.  While it is not clear why these pages are different, if you want them to be the same you can add some custom CSS to override the current values.

Gratefully,

Casey

Hello cclowe,

Sorry to hear you are having issues with your Ninja Form submit button text alignment. I am not able to duplicate the behavior on my own site. What theme are you using? What version of WordPress? What version of BoldGrid? What version of Ninja Forms? Are you using any other plugins besides the BoldGrid suite? The more information you can provide, the more closely I can emulate my site to yours so I can try and duplicate and correct the issue.

Kindest Regards,
Scott M

Hello Laura,

Sorry to hear you are having an issue with aligning images on your site. Aligning images precisely can be difficult. It is done by altering either the CSS or the specific HTML code around the images. If you are inclined to play with it, you can view the code by clicking on the “Text” tab on the editor. That is the actual code that makes the page look like it does. Fidgeting with it may let you get them aligned properly. Getting two images to line up can be frustrating.

Without seeing the specific page, I am not able to test anything to try and give an exact solution.

Kindest Regards,

Scott M

Hello Sum1,

Thank you for your questions on using BoldGrid for a  one page landing site. Yes, you can use any of the BoldGrid themes as a single page site. After the installation, simply remove the extra pages and ensure they are not in the site menu.

As for your question on WooCommerce compatibility: so far, all BoldGrid themes seem to work with WooCommerce without issue.

Kindest Regards,

Scott M

Hello Niki,

Thank you for your question about the recent posts section of your website.  This section will only list the 5 most recent posts that you have made, and older posts will automatically be removed from that list.

Gratefully,

Casey

Hello pmicznik,

The error logs are not in the WordPress dashboard itself. They can be accessed through your hosting dashboard. You will need to locate the error logs in the file manager of the hosting control panel.

You can also disable plugins within the plugins folder by renaming them. You can test by renaming them one by one and testing the site. If it is still broken, name the plugin back and then rename the next one. Once the site works, you will know the last plugin you renamed was causing an issue and can leave it disabled.

Kindest Regards,S
Scott M

Hello,

Thank you for your question on changing the main font color for the Evolv theme.

The main text color has two colors, black and white. These are set according to the palette selected from the Colors tab. For dark backgrounds the text turns white and for lighter backgrounds the color turns black.

There is not a way to manually override or change the color, however.

Kindest Regards,
Scott M