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Hello Brian,

Thank you for your question about customizing “Call Today” text in your Pavilion – Real Estate layout.  I was able to install this Inspiration on my staging site, and it looks like the number you refer to is not part of the Call to Action widget, but rather is part of the Right Below Primary Navigation section as a Visual Editor widget( Call to Action is also a Visual Editor, but just has a different title ).

Finally, I just wanted to mention that you will need to make sure that you have updated your WordPress, and BoldGrid extensions to the current versions to ensure the instructions I provided are the same for you.

Gratefully,

Casey B.

Hello LERLisa,

Thank you for your question on adding an external link to your BoldGrid menu. Adding an external link is quite simple. Just go to Customizer >> Menus and select the menu to which you want to add the link. Next, click on the “Add Items” button. Choose “Custom Link” and it will open up that tool. Simply enter the URL for the link and give it a name. Once you save the changes, the new link should show in your menu.

Kindest Regards,
Scott M

Hello James,

Thank you for your question regarding your BoldGrid connect key.  You should be able to change the email address if you are requesting the key right from BoldGrid.

If this still does not work, as this is a public forum, I would recommend contacting our Support team directly.  You can call, chat, or email them, and they should be able to assist you with specifics about your BoldGrid site.

Gratefully,

Casey B.

Hello snackablesocialmedi,

Thank you for your question on displaying only excerpts for your posts. To do this, you need to add a very small bit of code to your posts. This is known as the ‘more’ tag. This sets a specific point in your post so that anything above it is displayed as the excerpt.

There is a button to add the code in the top of the editor toolbar. It looks like two solid lines with a dotted line in between. After clicking that button an area will appear on the post that is a dotted line with the word ‘More’ in the center.

This is so you can control how much or little you want to display for the excerpt.

Kindest Regards,
Scott M

Hello snackablesocialmedia,

The pages and posts should be appear close to the same in the Visual edit mode as well as when you review them. Are you having issues with specific areas? What is the specific issue you are having? Is it with a specific theme? Which one? Can you provide a link to a sample so we can better understand the issue and try to duplicate it?

Kindest Regards,
Scott M

Hello Darren,
Sorry to hear you are having an issue with your title overlapping. I see that this is a CSS issue and have put in a fic request with the development team.

From an SEO standpoint, you will be fine, and maybe even better off, to shorten the title to “Save Money on Your Next Cruise”. “McCombs Travel” is already in your URL the header,  and I assume the text of the page so Google will automatically make that connection for you. The shorter title can also help you if someone does a more general search, not mentioning any specific company. Also, you do not want to mention a keyword too often as it can be seen as ‘keyword stuffing’ and possibly work against you, especially with H1 headers as they are given more weight than normal text. SEO is not an exact science,however and we are only speaking from our own experience and analysis.

In any case, the fix request has been submitted so the dev team will have a fix out in the near future.

Kindest Regards,
Scott M

Hello,

Unlike many competitors, BoldGrid does not claim your creations.  You will be able to migrate your site to a different host, but keep in mind that if your new host is not one of our official hosts you won’t be able to use BoldGrid to update your pages anymore.  However, the existing page when you export should function as normal.

Gratefully,

Casey B.

Hello Viera,

Sorry to hear you are having issues with your button colors in BoldGrid. I am not sure what you had going on previously. Can you give more details on how you have the button colors changing? In researching this theme, the button color is tied to the same as the header background color, so if the header area is purple, then so is the button.

Were you using a third party plugin that allows you change the button color individually?

Kindest Regards,

Scott M

Hello kymbad5bg,

Thank you for your question on making the background go down the entire page. The background in the site you referenced is only the background for the header area. It stops where the header section ends. the white space you see is reserved for content for your Home Page. If that has no content, then you simply see the small space you have here.

Kindest Regards,
Scott M

Hello apexprobb,

Thank you for your question on setting up your blog in Russian. WordPress does indeed allow for you to set up your blog in 162 supported languages, including Russian. You can select the ‘Site Language’ during the install or from the ‘General Settings’ after install.

BoldGrid specific items in the back end, however, are only shown in English. This should only affect the admin or site builder. The front end would display according to the site language and the language you use when creating pages and posts.

Kindest Regards,
Scott M

Hello Jennifer.
That is correct. Check out the different themes to see which one fits you best.

You can set background images on your individual pages by setting background images for the ‘section’ or ‘gridblock’. That will work with any theme as it is done within the Page Editor.

Kindest Regards,
Scott M

Hello Jennifer,

Thank you for your question on changing the background image for multiple pages within the Customizer. The BoldGrid Customizer is for the theme itself, so any changes made there will be site wide. So when you assign a background image within the Customizer, that image is set for all pages because the image is part of the theme.

For more questions, please post them here as it is much easier to find them. Also, each question asked and answered here will be beneficial to all customers.

Kindest Regards,
Scott M

Hello alexprobb,

Thank you for your question on underlining text in the Evolv theme. Can you be specific about what text you are looking to underline? You say ‘main text’ but do you mean the title text, the text in the call to action, ect?

Kindest Regards,
Scott M

Hello joegumbo,
Thank you for your question on updating your theme. With settings done in the Customizer, updating the theme should not change any of those. So if you changed fonts, colors, etc, then they should be the same after updating the theme to the newest version.

Kindest Regards,

Scott M

Hello dfman18,

Thank you for your question regarding the ‘auto-description’ that Facebook makes.  It appears that Facebook builds this faux title from your Site Title, and the Page Title.  You can change the Site Title from the Customizer section of BoldGrid.  The Page Title can be changed from the ‘Pages‘ section of your BoldGrid dashboard.  Also, please keep in mind that it appears that Facebook has its own internal cache that you may need to wait to update after you have made changes.

Gratefully,

Casey B.

Hello celestedesign,

It appears that the CM Map Location plugin does not play well with BoldGrid. We can get it to work without using a BoldGrid theme, but when using a BoldGrid theme, it does not work.

You may want to test different map location plugins or simply embed map locations from Google maps onto the pages.

Kindest Regards,
Scott M

Hello paragonflux,
Sorry to hear you are having issues with your comment text. I checked your site and was able to duplicate it on my test site. The issue appears to happen on themes that have dark text by default like Hifidel, Grid One, etc.

When you change the colors to a dark background with white text, the comment text also turns white. Then, in your comments, they appear to be missing because they are white text on a white background.

Themes with light text by default, such as Venetian, do not appear to have this issue.

I have submitted a ticket to the development team to correct this issue for themes that do this. Thank you so much for finding this and letting us know.

Kindest Regards,
Scott M

Hello wtraster,

Thank you for your question on setting a border for a section without having to change the color.

Currently, there is not an option to keep the same color as the rest of the page and have the section outlined with a border.

I would recommend submitting that idea for a future release. It may already be on the developer’s list of things to add, but it never hurts to submit it, just in case.

You can submit it by visiting our feedback page.

Kindest Regards,
Scott M

Hello Theodore,

Thank you for your question on the Free non-hosted version vs the Premium hosted version.

Currently, the only difference is with how the hosting can handle any support requests. Since InMotion is a Premium Web Hosting Provider, they will offer 100% support for any questions or issues you have with BoldGrid.

If you had BoldGrid and were on XYZ Hosting (fictional non-premium host) then you would not be able to get any BoldGrid support from them directly. They would likely just send you here.

The key itself has no difference in features, etc.

Of course, no matter who you have as a host, you can always come to us with any questions or issues regarding BoldGrid!

Kindest Regards,

Scott M

Hello,

Thank you for your question regarding the print page display.  I see that issue as well.  We are looking into addressing that issue in the coding for BoldGrid, but in the meantime is it practical for you to take a screenshot, and then paste that into a document and print that?

Gratefully,

Casey B.