Arnel C

Hello,

Sorry for the problems with adjusting the menu order.  Typically, the menus are handled by BoldGrid if you’re using BoldGrid to build your site.  However, it doesn’t appear that you have only BoldGrid in use.  It looks like a conflict in either plugins or existing theme frameworks.  The customization bar indicates that your theme is NOT using BoldGrid, so we cannot control how your menus are being ordered.  You can see here in my video (btw- your video was great!) that the BoldGrid interface is a little different:

If you’re using a different editing system than BoldGrid then we cannot assist, sorry.  Please make sure that you stick with one system, or there will be conflicts when dealing with issues such as menu manipulation.  If you have any further questions or comments, please let us know.

There are several ways that you can approach this.  You can manually add it using a widget.  Your theme would need to support a widget in the area where you want the sidebar.  BoldGrid allows you to add a menu to the area and you can manually add post links as needed.  If the theme (inspiration) does not provide a widget area for the location, then it cannot be added through the BoldGrid functionality.  This is not to say that it can’t be done, but you will need to add code to the theme in order to make that type of change.  You will need to consult with a developer if you are not familiar with doing that.

The other way you can approach it is to look for a plugin.  There are many plugins that are probably built for this type of request.  Keep in mind that posts can sometimes be numerous, so you may want to simply create categories related to a topic in order to help provide navigation to your posts.  You will need to research the available options as there many possible solutions in the thousands of plugins available for free in the WordPress.org/plugins section.

You can always find and experiment with formatting using the “Inspect” tool in your web browser.  Check out this article for an example of doing this using Google’s Chrome browser.  You can then add the CSS code in Custom Theme CSS section of BoldGrid interface.  I used the Chrome browser to find the following code and then tried changing text-align value from “center” to “left”.  The applied value to the Custom CSS would look like this:

.site-footer {text-align: left  !important;  }

Please keep in mind to create a backup of your site before and after making the changes, to ensure you have a fallback point, in the case of unexpected behavior from the code. I hope this helps!

Thanks for your question about the key. Typically, when you install BoldGrid (after installing WordPress) you will be prompted to add the key. You can obtain a key by logging into BoldGrid Central. You can also manage the key options in the actual interface itself. For more information, please read through How to Install BoldGrid via the Plesk Onyx 17 Web Admin.

If you have any further questions or comments, please let us know.

Sorry for the problem with the Blog.  Check the URL used in the main menu for the blog and compare against what you’re seeing in the sidebar.  The link should be coming from the location of the blog.  If the Blog location is different then you need to go into the MENUS and then check the link being used there.

Sorry for the problem with uploading images.  We would need more information to resolve this issue.  It’s possible that you may be out of space on the server, or there’s something interfering with the upload of the images.  If you can provide the URL then we can look into it further.  Image uploading is a function of WordPress itself, so the issues is either WordPress or hosting server related.  Images are stored in the Content folder of the WordPress installation.  Please provide us a little more information in regards to the problem and we can investigate the matter in more depth.

Hello,

Thanks for your question about determining the image sizes in a block.  If you are using an existing block, then it’s very simple to determine the size.  Follow these steps to determine the size:

1. Log in to BoldGrid
2. Edit the Page or Post
3. Click on the image in the page or post
4. Click on the EDIT option for the image (icon is a pencil)
5. You will see the image dimensions there.

If you’re using a blank block, then the image dimensions you’re using is up to you.  Here’s an example of what I’m describing:

https://www.screencast.com/t/mQy6Hoh5V

This will depend on the Form plugin that you’re using.  Early versions of BoldGrid included NinjaForms. The newer version of BoldGrid includes WPForms.  If you are using NinjaForms, you will need to click on Forms, click on edit the form that you’re trying to use, then select Email and Actions.  Here you will see the email forms that are being used.  You need to find the one that is being used and click on EDIT.  The action name should be EMAIL and the type should be email. Make sure that email address is active where you host your email and that it is correctly spelled.  Once you’re sure everything is correct, click on the SAVE button.

For the WPForms, you’ll need to go into the actual form and edit it.  Then click on Settings and then Notifications. You’ll see the email address set there.  The email account must be a valid account for URL you are using for WordPress.

Hello,

Thanks for the question about password protecting a PDF document. There are two ways to password protect a PDF file.  You can directly require a password to open a PDF using a PDF editor like Adobe Acrobat.  This is not something that is part of the WordPress functionality.  You would need to use a PDF editor like Adobe Acrobat in order to enable the password requirement.

You can also add a page or post and then publish it as a Password Protected page or post. Then the page or post and anything in it would not be available unless the user types in the password.

1. Log in to the WordPress Administrator Dashboard
2. Open the Post or page where you have added the PDF file
3. In the Publish section, click on EDIT next to the Visibility label.
4. Select Password Protected and then type in a password.
5. Click on PUBLISH button to save your changes.

When you view the page or post, it will look like this:

Apologies for the problem.  I tested it on my test site and it appears to be working now.  Can you please try it now and let us know if the problem is still happening?  Also, please provide us a site URL so that we can reference the access.

Regards,

Arnel C.

If you’re embedding code then you can use HTML code to wrap code as per Chris’s answer.  If you need to know how to do this, you can refer to this WordPress article from their documentation.  BoldGrid allows you to more easily build sites in WordPress, but you’re still working with the WordPress interface when adding content through posts or pages.

The links are typically defined and not just for “aesthetics” as Chris had mentioned earlier.  If you are creating a link on a page, or if there is one there, you would either have to edit the link to go to a designated destination, or simply a placeholder for you to change.  You can always hover over a link and then right-click it or examine it with the browser’s inspector option in order to determine where it goes.  Apologies for any confusion.  If you require further assistance, please let us know.

Hello,

Thanks for asking about how to revert the display width for a post after installing BoldGrid.  I have not seen this before, so I ran a test by installing BoldGrid anew and then trying to create a new post.  I never do see the prompt asking to change the display width.  This may be related to a plugin or other theme that you have loaded.  If you can tell me the version of BoldGrid, WordPress and the theme that you’re using we can investigate the issue further.

Kindest regards,

Arnel C.

Thanks for the question about changing the font colors for bullet text.  You should be able to go to the block, find the editor option (orange) and then select font and change color there.  Here’s an example where I change the color:

If you continue to have problems, please let us know.

Thanks for your question about protecting images from being copied on the internet.  Basically, there are few things that you can do to protect images from being copied.  The first option available in a cPanel environment is called Hotlink protection.  It will help keep people from linking to your images.  If you’re unfamiliar with it, then you should consult with your web host’s documentation.  Secondly, you should watermark your images.  Images that are watermarked will often not be used.  You can also look for plugins that disable the right-click option so that people can’t click on your images.  Finally, you can also add a copyright to the page that may help to discourage people from taking content from you.  You can find more specific information on this topic in this article.  You should also keep in mind that if you have valuable images/content that you don’t want people to copy then you should use either a thumbnail or low resolution version representing the image, or not publish it on the internet.  As much as ALL of these steps can be used to help prevent people from copying your images, it is far too easy to bypass it using capture software or even the basic capture options on a PC or Mac.  Hope that helps!

Sorry for the problem with customizing a widget.  When I go to look at widgets, I never see one labeled “content widget”.  Can you please be more specific and describe the Widget you’re trying to change?  Also, per the instructions in the error, are you able to create a new widget and the same content?  Please clarify and let us know what you have tried in order to resolve the error.

We appreciate your feedback, Maximus. Please let us know if you have any further questions or comments.

Jeff,

Sorry for the problems with your free trial.  We are not sure what you are referring to.  Typically, a free version of BoldGrid requires that you install it to your WordPress site as it is a plugin.  WordPress does operate on a phone, but we believe that you are probably referring to something different.  Please provide more information on the issue so that we assess the issue and provide assistance if needed.

Thanks for the question about creating a FAQ page.  Typically, the easiest way to handle it is to use simple HTML.  You would create anchors using html and then link to them from the top the page.  Check out this tutorial for more information on creating links in HTML.

Thanks for letting us know, Pedro!  Let us know if you have any further questions or comments