Brandon C

Hi Rfahn,

You’re more than than welcome! I’m so happy we could help get this resolved for you. We will always be here to answer you questions please don’t hesitate to reach back out should you need us again in the future!

Thank you!

Hi Rfahn,

I just received word from our developers that this issue has been patched in Post and Page Builder version 1.24.2 which has just now been released. Please note that the notice in WordFence will not go away until a new scan is run AFTER updating Post and Page Builder. This can be done manually from your WordPress dashboard in WordFence > Scans.

Thanks for working with us through this Rfahn! Please let us know if there’s anything else we can help with.

Hi Rfahn,

I spoke with our developers about this and they are aware of the issue. They confirmed that based on the notice it means that there is a POSSIBLE vulnerability, although it is not a serious one. The worst possible thing someone could do, is trick a user into opening a link that would change their default editor setting.

However, we do take all CSRF vulerabilities seriously, and are working on a patch now. I really hope this helps, you can contact us using this thread at any time for updates.

Hi Amy,

Thanks for reaching out! Sorry to hear you’re having some trouble with a WordPress Update. Can you let us know exactly what you’re attempting to update? Is it your WordPress core version, a theme or plugin, or a combination of one or more? It would also help if you could let us know what versions you’re updating to and from.

You might benefit from enabling WP_DEBUG on your WordPress site to see if it reveals any error messages. If you do see any errors we can take a look if you would copy/paste them into the thread here.

Hi Beth!

Thank you for reaching out and thanks for using the Swifty theme with BoldGrid Post and Page Builder for WordPress!

Jesse explains a few different ways to display blog post on your homepage in the video. If you could let us know exactly how you’re attempting to implement your blog post in to your homepage we can point you into the right direction.

If you just need to display an archive of your latest post as your homepage you can visit the WordPress Customizer Appearance > Customize > Advanced > Homepage Settings and chose the option to display “Your latest post”.

I hope this helps Beth! We look forward to answering any questions you have on this.

You’re very welcome Isaac! I hope that we can we get this resolved soon for you.

Hi Jim,

Thanks for reaching out and thank you for using Crio Pro WordPress theme!

I’m sorry to hear you’re having some trouble following the guides you’ve located. The customizer is a part of your native WordPress application. In order to access the footers section of the customizer navigate to the backend (admin) area of your WordPress website and hover over Appearance. From there you will see the “Customize” tab. Select that item and it will open a new page and place you in customize mode.

From that point to access footers you just need to navigate to Here you’ll have the option to modify the native Crio footer from the “Layout” section or adding your own Custom Crio Footer by selecting the “Footer Templates” section which will allow you to create your own page footers using the same drag and drop functionality as the BoldGrid Post and Page Builder for WordPress.

I hope this Helps Jim, please let us know if there’s anything else that we can answer for you!

Hi Fabio,

Thanks for reaching out with your BoldGrid Post and Page Builder questions!

I tested your issue in Firefox and was unable to replicate the error. In my instance the Post saved properly as it is supposed to. Have you tried this out in any other browsers?

Is your WordPress core/theme and Post and Page Builder plugin updated to its latest versions? Also do you remember when you first started experiencing this problem? Was it maybe after an update of some sort, or after installing a new plugin?

We look forward to assisting you further with this Fabio!

Hi Stefano,

Thanks for reaching out! I should note that Total Upkeep isn’t rigorously tested with WordPress Multisite.

That said, it can be installed on the network and be used by the network super-admin, and it will back up the entire network, but not individual sites so I’m not sure if you’ll get the desired result when trying to restore to a single site.

Thanks Issac,

On my end it looks like the Draw Attention editor is an extension of the WordPress Block Editor so I was able to view this option right after activating the plugin.

.

However, I received an error after attempting to switch to the Post and Page Builder editor and I was unable to access the page after that point. This was true for PHP versions 7.4 and 8.0.

Deprecated: Hook block_editor_settings is deprecated since version 5.8.0! Use block_editor_settings_all instead. in /home/sitesbyyogi/public_html/wp-includes/functions.php on line 5828

Warning: Cannot modify header information - headers already sent by (output started at /home/sitesbyyogi/public_html/wp-includes/functions.php:5828) in /home/sitesbyyogi/public_html/wp-admin/admin-header.php on line 9

I’m not sure exactly why this is occurring but I’ve created a bug request on your behalf so that our developers can have a look at this. We’ll be sure to reach out to you using this thread the moment we have an update for you.

Thanks Issac, I we can help you to get this resolved quickly.

Hi Issac,

You can also try switching to the classic editor from the specific page you’re editing. If you notice on the upper right hand side of your page editor you have the “Editor Option. You can try setting your preferred editor directly from here as well.

Remember you would need to do this on a page by page basis. You mentioned this issue started some months back. Do you remember if anything changed during that time? Something like an update to one of your plugins, WordPress core, or PHP version?

I am getting some errors on my end when testing these two plugins so it’s likely indicative of a larger issue. We’ll do some more testing and get back to you using this thread when we have more details and/or a possible solution.

Thanks Issac!

Hi Sher,

Thank you for reaching out! We made this private for you so that your personal information won’t be displayed online. What you can do is reach out to premium support directly at support@boldgrid.com to get this sorted out.

I hope this helps!

Hi Jim,

Thanks for reaching out with with your BoldGrid Post and Page Builder questions!

I can understand how working with Post and Page Builder can be confusing at first. It can take a bit of time to get used to the block style editor.

I’m trying to visualize exactly what you’re wanting to build. You mentioned you wanted a full width “header” section. I’m assuming you mean at the very top of the page but below the main menu/navigation section. This is typically called a “Hero” section.  I created a video for you explaining how to create a full width page with hero section and two additional columns below.
 

 
I hope this is what you’re looking for Jim, we also have a guide on using the Post and Page Builder that I think should be beneficial to you. Please let us know if you need further assistance with this!

Hi Hollis,

Thank you for reaching out! Normally you would add JavaScript to your theme using the Custom CSS and JS Editor. The guide I linked you to is for our Crio Pro WordPress theme but most themes have a similar method to add CSS and JavaScript directly.

You could also use a Code Snippets plugin or add the Javascript directly to a theme file in your WordPress theme structure. It would likely depend on how your affiliate partner prefers the code to be added so it would be best to contact them and ask where it should be added. I’m sure they have some documentation on this.

I hope this helps!

Hey Jamie,

I can see the redirect on the second site URL but the first just redirects me to the Shop page with no cart option. I tried on the shop page as well and got the same result so I’m guessing the redirect snippet is still switched off.

We will test your snippet on our end to see if we can manipulate the results a bit with Crio. I’d definitely recommend trying the plugin route as adding code to your website can always be problematic.

Thanks Jamie, we’ll contact you via this thread once we test the snippet and let you know what we find.

Hi Jamiw,

Thanks for reaching out and thank you for using Crio Pro WordPress theme!

I’m sorry to hear you’re having trouble with the mobile responsiveness of your shopping cart. We inspected your site and we’re noticing the “Add to Cart” buttons are redirecting back to the current page and no option to view the cart is available at all. That’s for larger and smaller screen sizes on our end.

Has anything changed recently that might have caused this? Also has the cart worked at any point or is this your first time setting it up?

You can use a responsive cart plugin like Side Cart WooCommerce (Ajax) to add an interactive and responsive shopping cart option to your theme. This might actually be easier for you to incorporate than the current option.

I hope this helps. Please let us know if we can offer further assistance or answer anything else for you!

Hi Misa,

Thanks for your Crio Pro WordPress theme questions as always!

While this goes a bit beyond the scope of support and into the realm of development, I definitely understand your concern here. I was able to locate a guide on styling the WordPress Calendar widget that I think you might find useful.

I really hope this helps!

Thanks Misa,

Sorry you’re still having some issues. I see what you mean when I tried changing the display of the calendar to different options on my end.

Definitely let us know if the CSS method works for you and if not we’ll continue to help you troubleshoot!

Thank you!

Hi Misa,

Thanks for your question and thank you for using Crio Pro WordPress theme!

We inspected your page and it looks like there could be some configuration setting forcing your calendar into the sidebar. Before attempting to adjust this with CSS can you check your Events Calendar settings from your admin dashboard Events > Settings > Display and under calendar display make sure the Events template is set to Default Events template.

I also managed to come up with some CSS that should allow you to adjust the calendar width within the events container div. You can add this from the custom CSS editor from the Crio Customize section.

@media screen and (min-width: 900px) {
.tribe-common .tribe-common-l-container {
    width: 1200px;
}
}

You can adjust the width size to hopefully find your fit on larger screens.

Thanks Misa, we look forward to hearing from you!

Hey Pete, thanks for reaching out with your Crio Pro WordPress theme questions! What you can do here is just add an additional attribution page.

1.) Upload the Image:

• Go to your WordPress Dashboard.
• Click on “Media” in the left-hand menu.
• Click on “Add New” to upload the image from your computer. Once uploaded, copy the image URL or attachment link.
• Create “Special Thanks” Attribution Page:

2.) From the Dashboard, click on “Pages” and then “Add New” to create a new page.
Title the page as “Special Thanks” or any other appropriate title.
In the content area, add a paragraph of text to credit the image source (e.g., “Image courtesy of iStock: [Image URL]”).
Add the Image:

3.) Place your cursor at the location in the content where you want to insert the image.
Click on the “Add Media” button above the content area.
In the Media Library, select the image you uploaded earlier and click on the “Insert into page” button.
Save and Publish:

4.) Once you have added the image and the attribution text, click on the “Publish” button to make the page live.

I hope this helps Pete! Please let us know if there’s anything else we can answer for you.