Brandon C

Hi Candace thanks for reaching out with your Crio Pro WordPress theme questions!

There are a few different ways to go about changing your WordPress Site Title hyperlink but I think a simple jQuery snippet should suffice.

Visit your Crio “Customizer” CSS/JS Editor and add this bit of jQuery to the JS Code section:

jQuery(document).ready(function($){  
        $(".site-title a").attr("href", "https://google.com");
});

Be sure to change the https://google.com to the URL you would like to link to.

I hope this helps! Let us know if there’s anything else that we can answer for you.

Hi Tim,

Thanks for reaching out with your BoldGrid Post and Page Builder questions.

As of right now Post and Page Builder does not have the ability to globally update “modified” saved blocks across your site from the block editor. You would need to edit each page, remove the old block and manually replace it with the modified one.

I think this is a great to feature to have implemented into Post and Page Builder so I will definitely reach out to our developers about adding this functionality.

Focusing specifically on your site footer though you do have the option to globally set this in your Crio Pro WordPress theme using a custom footer template.

Crio’s custom page headers and footers use the same drag and drop functionality as the Post and Page Builder so it’s totally possible to set a global footer for your theme.

Take a look a guide linked above and let us know if you have any questions on configuring your custom footer.

I hope this helps! Don’t hesitate to reach back out if you have any questions for us.

Hi Mitch,

Yes this can be done with CSS. Try adding this bit to the advanced CSS/JS Editor section of your WordPress customizer

iframe#wp-custom-header-video {
display: unset;
}

Hi Bob,

Thanks for reaching out with your questions about Crio Pro WordPress theme page headers and footers.

Crio uses custom page templates that allow you add page headers, sticky headers and footers. I think this guide should be useful, it goes in depth on customizing header and footer templates in Crio and includes a video created by our community manager Jesse to help guide you through custom/header footer configuration

I hope this helps! Please let us know if you have any other questions for us.

Thanks for your question Don, your Crio Pro WordPress theme and anything BoldGrid related are only extensions to the WordPress core.

We would have no control over the functionality of Converge in your WordPress site. This guide is the only non WooCommerce setup method I could manage to find for Converge.

I hope you find this useful!

Hi Mitch,

Thanks for reaching out with your Crio Pro WordPress theme questions!

On mobile devices, the your theme uses the background color or a still image in place of the video to prevent long load times that it would cause on mobile networks.

As an alternative you may be able to create this effect using the Video Background Plugin and a custom Crio page header.

Here’s a link to the Video Background Plugin documentation for the shortcode.

I hope this helps! Please let us know if there’s anything else that we can answer for you.

Hi CW,

Thank you for reaching out and thanks for using Crio Pro WordPress theme!

I’m sorry to hear you’re having trouble accessing your WordPress site. I want to let you know that BoldGrid is only a stand alone software that extends the functionality of a WordPress site so we would have no actual control over your ability to log in to your website.

I have two articles that you might help you with this, the first is How To Reset My WordPress Password in Plesk, and we also have an internal guide on 5 Ways To Reset Your WordPress Password.

I hope this helps!

Hi Andre,

Thanks so much for reaching out with your BoldGrid Post and Page Builder questions.

If you hover over any element and click the orange settings tab that appears to the left and open the elements Advanced Controls we do have an Animation control here although some further customization would probably be needed to produce the animation on a scroll event.

You might be able to achieve the desired effect using the duration and delay controls along with your animation. You can also try using a plugin like Animate It! to add the animation on scroll effect to your elements.

I hope this helps! Please let us know if you have any other questions for us.

Hi JD,

Thanks so much for bringing this to our attention and thank you for using the Grid One theme with BoldGrid Post and Page Builder for WordPress!

The good news is I don’t think this should cause any compatibility issues within your site.

I’ve contacted the theme developers about the issue, and I’ll see if we can get an update released soon. I’ll be sure to notify you in the thread here as soon as we do!

Hi Kris,

Thanks for reaching out with your Total Upkeep backups and migrations for WordPress questions.

Total Upkeep isn’t rigorously tested with WordPress multi-site but it can be installed on the network and be used by the network super-admin. The plugin will back up the entire network, but not individual sites.

I hope this helps!

Hi Beth,

I’m happy to see your 404 issue is resolved. We were also able to come up with a bit of code that should center the site title in your theme. There are two parts to this code snippet, let’s first add the CSS.

Open your Custom JS & CSS editor Appearance > Customize > Advanced > Custom JS & CSS and add this bit of CSS to the Custom Theme CSS section:

.boldgrid-css{ background: white; }

.site-title, .site-description {
	text-align: center;
}

After adding your CSS scroll down to the Custom Theme JS section and add the jQuery below to modify the Bootstrap logic:

jQuery('div.col-md-6.header-6').addClass('col-md-12').removeClass('col-md-6');
jQuery('div.col-md-6.header-7').remove();

Be sure to “Publish” your changes after adding your code.

I really hope this helps! Please let us know if you have any other questions.

Hi Beth,

Thanks so much for reaching out and thank you for using Swifty WordPress theme with BoldGrid Post and Page Builder!

Sorry for the delay, we were out for the weekend. I see you have a second topic with a more pressing 404 issue so we can address that first and circle back to this.

Thanks Beth!

Hi Nate,

Sorry we actually don’t offer phone support at this time. I think the Responsive Lightbox plugin is causing your issue. Try temporarily deactivating that plugin to see if it restores your slider functionality.

Hi Jim,

Thanks for reaching out with your Crio Pro WordPress theme questions.

I’m sorry to hear you’re having a bit of trouble with your featured images. If I’m understanding you correctly, you should be able to implement this in your single post content with a custom block.

We created a custom block for you that is similar to the formatting on your Post list pages. Try copy/pasting the HTML into the “Text” editor of your Post and Page Builder.

I hope this helps! Please let us know if you were looking for something else.

Thanks Nate,

I inspected the page in the console and this Mixed Content error stood out to me:

Mixed Content: The page at 'https://cubbywhole.com/podcast-2/' was loaded over HTTPS, but requested an insecure element 'http://cubbywhole.com/wp-content/uploads/2022/05/Untitled_Artwork-5-scaled.jpg'. This request was automatically upgraded to HTTPS, For more information see https://blog.chromium.org/2019/10/no-more-mixed-messages-about-https.html
cubbywhole.com/:200 Mixed Content: The page at 'https://cubbywhole.com/podcast-2/' was loaded over HTTPS, but requested an insecure element 'http://cubbywhole.com/wp-content/uploads/2020/08/Untitled_Artwork-3-scaled.jpg'. This request was automatically upgraded to HTTPS, For more information see https://blog.chromium.org/2019/10/no-more-mixed-messages-about-https.html

Try forcing https with a plugin like Really Simple SSL to see if that allows your slider render properly.

I hope this helps! Don’t hesitate to reach back out if you need further assistance.

Hi Marinus,

Thank you for reaching out, I’m sorry to hear you’re experiencing this issue after updating BoldGrid Post and Page Builder for WordPress.

I have a theory, as a test can you temporarily disable the Popup Maker plugin you use for your initial verification. I think something in the JavaScript is causing the page not to load properly.

I also suggest refreshing your permalinks and clearing any cache you have associated with your website (including browser cache and any server side caching agents).

I hope this helps. We’re here to answer all your questions so don’t hesitate to reach back out.

Thanks Erick,

If they can receive mail at the email address they used to reach out in their original thread they can reset their BoldGrid Central password here.

Otherwise, I’d advise you to reach out to support@boldgrid.com directly via email for further assistance. This forum is public facing and mainly for technical issues.

I hope you are able to get this resolved quickly!

Hi Tobin,

Thanks for reaching out and I’m sorry to hear you experienced a site hack. This forum is for for more technical issues so I’d advise you to reach our to support@boldgrid.com directly via email for further assistance.

Be sure to include your account email address and domain name. You can also try resetting your BoldGrid Central account password and contacting premium support directly from there.

I hope this helps!

Hi Camille,

I’m sorry you’re experiencing this issue after your BoldGrid Post and Page Builder update.

You mentioned you first noticed this error after your most recent Post and Page Builder update. Is your WordPress core, as well as your theme up to date as well? It could be a version conflict of some sort preventing this.

Could you send us a link to your website here in the thread? We’d like to take a look at your site structure using our browser tools to see if anything stands out.

I hope this helps. We look forward to hearing from you if you need further assistance!

Hi Mark,

I think you might be right about the footer stub, try using some custom CSS to clear that up Customize > Appearance > CSS/JS Editor:

#colophon.site-footer {
    display: none !important;
}

I added this bit of CSS and it looks like it cleared up both issues on my end. Can you let us know how this works for you?