Christopher M

Hi, Elli. Regarding design changes, it is always possible to make changes. If you are unable to make changes then something is wrong.

If buttons are not rendering properly then there may be an environmental issue. For example, a bug in WordPress or BoldGrid. I suggest enabling WordPress debug mode to see if it generates an error with more information (if your site is a test site and not currently live).

Hello,

Thanks for submitting a question about podcasting with your site. Yes, WordPress is ideal for podcasting because it comes with a built-in RSS feed for your posts. Since BoldGrid is built on top of WordPress you have access to the same functionality. I advise checking out this full guide about podcasting with WordPress.

Best,

Christopher M.

Hello David,

Thanks for submitting a question about email and password not working. I regret to hear that you’re having trouble logging into your site. The username and password you need are the basic WordPress username and password. I advise clicking the Lost your password? link on the login screen to receive a password reset at the email address you chose when first installing WordPress.

Best,

Christopher M.

Hello Gary,

Thanks for submitting a question about adding items to lists. I just have some follow-up questions regarding your problem. When you say “lists”, do you mean menus? What do you mean by additions? Are these articles published in the form of posts, like blog posts, or are they individual pages?

Best,

Christopher M.

Hello Brad,

Thanks for submitting a question about transferring blocks. The easiest way to accomplish transferring a block is to copy the code (the actually HTML “text” content of the block) and paste it into a different installation where it can be saved a new block in the new location.

You may have noticed that the BoldGrid editor has both a Visual and Text mode. Make sure to use the Text mode to make sure all of the content is selected for copying.

Best,

Christopher M.

Hello Ben,

Thanks for submitting a question about BoldGrid blocks not loading. This error is being investigated by our development team at the moment, and we should have more information about and how it fix it soon. We regret the inconvenience. Thank you for your patience.

Best,

Christopher M.

Hello Linda,

Thanks for submitting a question about BoldGrid Central. Are you able to clarify exactly what you’re seeing? Are you stuck on the page? Are you not seeing anything? Any information you can provide may help us find which part of the process you might be stuck on.

Best,

Christopher M.

Hello Peter,

Thanks for submitting a question about the comment form. What you see is part of the template architecture WordPress has provided with a default comment form. This would fall under the category of general WordPress development. The safest way to edit these elements is to do so through a child theme. In the child theme, you can delete those elements safely.

As an alternative, you can use the Custom CSS editor to “hide” the undesired elements:

The latter would look something like this:

.form-allowed-tags {
visibility:hidden;
}

However, I would caution against making the changes yourself unless you are familiar with HTML, CSS, and PHP. If not, it would be best to contact a developer. This is a relatively small modification, but done incorrectly it could cause errors on the page or a blank white screen.

Best,

Christopher M.

Hello rlbonner01,

Thanks for submitting a question about difficulties logging into BoldGrid central. It’s possible there was a temporary network connection issue with the site. I advise trying to submit your request again. If you continue to have trouble, and you are with one of BoldGrid’s official hosts, consider reaching out to live support.

Best,
Christopher M.

Hello,

Thanks for submitting a question about using forms with your site. BoldGrid uses WPForms to generate dynamic form content. When a user fills out a form, you can view the submissions under WPForms > Entries. However, these submissions are not visible to the public.

In order to have public comments available for viewing, and to allow commenting by non-members, the easiest way to proceed is to create a blog post. Comments are enabled on blog posts by default. In order control how these comments are displayed, or who can post there, you will only need to edit the parameters under Settings > Discussion. From there, you can uncheck the option for Comment must be manually approved.

Once you have received comments, you can moderate, edit, or delete them under Blog Posts > Comments.

Best,
Christopher M.

Hello,

Thank you for submitting a question about editing themes after an upgrade. If you have purchased third-party themes (that is, themes not made by BoldGrid), they will not be optimized to use BoldGrid’s editor the way official BoldGrid themes are. They may not function as needed.

In your question, you mention purchasing themes and a BoldGrid upgrade. BoldGrid does not currently have individual themes for sale. So, it’s possible you purchased third party themes. It’s possible these themes may conflict with BoldGrid functionality even if you purchased a BoldGrid upgrade.

Regarding support, you are able to contact hosting support for BoldGrid if you are with one of BoldGrid’s partner hosting companies. If not, you can get support through this forum.

Best,

Christopher M.

Hello ajkelsey,

Thanks for submitting a question about changing font sizes. Were you able to change the font this way before and it suddenly stopped working, or is the first time you tried to change the font this way and noticed it wasn’t working as intended?

Best,

Christopher M.

Hello,

Thanks for submitting a question about temporarily deactivating your site. There are many different ways to do this. The BoldGrid way to do this could be launching a staging site with a maintenance message on the home.

There are WordPress plugins that allow you to serve a customizable “maintenance” page; this is arguably the fastest and easiest way.

There are also server-side tools you can use to redirect visitors to a maintenance page of your own making. Your host can you help you in that regard.

Best,

Christopher M.

Hello Rohan,

Thanks for submitting a question about the WordPress Auction Plugin. You can certainly install any conventional WordPress plugins alongside BoldGrid. However, there is no guarantee that all plugins will work well together. Plugins are submitted from a wide variety of developers. Let us know if you encounter any issues we can help with.

Best,

Christopher M.

Hello Clive,

Thanks for submitting a question about center-aligning blocks on the page.

Once you have a chosen column selected, you can click the three horizontal bars to show the Advanced Control button. Here, you are able to select the horizontal alignment, which can be set to “Center.”

Which BoldGrid theme are you working on?

Best,

Christopher M.

Hello David,

Thanks for submitting a question about editing the Facebook widget. You can change the widget settings via the Customizer. When logged into the WordPress Dashboard, select Customize followed by Widgets. You can select the area where the widgets are present by choosing the Pencil icon as it appears. Then you can edit the Facebook link. We also have a helpful guide on how to use widgets.

Best,

Christopher M.

Hello AmyC,

Thanks for submitting a question about the non-appearance of Customizer features. I regret that you have been having trouble with this issue for a year. However, since this is the first time I have encountered the issue, I apologize for asking a routine question, but it would be helpful to know if there are possibly other plugins that could be interfering with BoldGrid. Are there are any other theme-builder or page-builder plugins installed alongside BoldGrid?

Best,

Christopher M.

If I understand your request correctly, it sounds like you want to add some text to the right of the site title or logo. There are many ways to do it, but I would recommend using the site tagline option available in the Customizer. By default, the tagline appears below the logo, which does not meet your expectations.

However, it is possible to use CSS to “float” the site title (logo) to the left. This allows the tagline to appear on the right side of the site title or logo.

This is the HTML output:

<h1 class=”site-title” style=” float: left;”><a href=”http://example.com&#8221; rel=”home”>Site Title</a></h1>

In CSS, it would look like something like this:

.site-title {

float: left

}

Once the title (logo) is floated along the left side, you can style the tagline according to your own needs. The exact spacing is determined by your unqiue preference.

The custom CSS editors are really good for quick fixes or testing, but for a significant rearranging the of the layout of the theme, a more permanent solution would be ideal. In which case, the best and safest way to make these changes is in a BoldGrid child theme.

Thanks for clarifying, Jared. There are a few different ways to approach the issue. At this point, it’s difficult to know if BoldGrid may introduce an easy way to get this effect. In the meantime, the best way to go about it would be to create a BoldGrid child theme. Then, the post grids can be created with the built-in Bootstrap grid system. If those instructions are too advanced, there is a plugin that creates post grids, but we can’t guarantee this plugin will work well with BoldGrid.

Hello,

Thanks for submitting a question about adding a blog to the bottom of the homepage. In BoldGrid, pages are separate from blog posts or pages that contain blog posts. To combine these by adding posts to a page requires theme editing.

The first thing to do is set up a child theme. That is the best way to modify a theme. Then a query can be used to grab recent posts. The basic WordPress post loop looks like this:

<?php 
if ( have_posts() ) {
	while ( have_posts() ) {
		the_post(); 
		//
		// Post Content here
		//
	} // end while
} // end if
?>

This code can be added to a page template, and then this page template can be used as your home page.

Best,

Christopher M.