Jesse Owens

Hi Natasha-

Thanks for reaching out, and for using the Wedge WordPress Theme from BoldGrid.

Wedge features an alternate-color first letter for both the Site Title, as well as the first letter for Page and Post titles. Add this code to your Custom Theme CSS in the Customize > Advanced > Custom JS & CSS menu:

.site-title::first-letter, h1.entry-title::first-letter {
	color: unset !important;
	font-size: unset !important;
}

• This reply was modified 3 years, 9 months ago by Jesse Owens. Reason: Fix typo in CSS code

Hi Tracy-

Thanks for the great question, Comment Spam is one of the oldest and most persistent problems for WordPress website owners.

There are a few ways you can fight spam comments on your blog. Here on BoldGrid.com, we use the Advanced noCaptcha & Invisible Captcha plugin as a first “wall of defense.”

This plugin has a couple of benefits, primarily that you can get all of the most important features completely for free. This is the familiar “I’m not a robot” checkbox, just like the one you checked when you asked this question, although there are also invisible options that don’t require your human visitors to interact with the checkbox.

It does take an extra step of signing up for a reCaptcha API key from Google, but the plugin makes this very easy by providing a link directly to the Google reCaptcha dashboard. You can get this key for free using any Gmail or gSuite account.

Some Spam still gets through reCaptcha, because there are still actual humans posting Spam comments out there, but it goes a long way to reduce the burden for you.

The other biggest way to fight Spam Comments is the Akismet plugin, and this is also where marking comments as “Spam” or “Trash” makes a difference.

By default, WordPress treats your Spam and Trash folders the same way, but when you’re using Akismet, you share a spam filter database with over 5 million other WordPress websites, and each time you mark a comment as Spam, that feedback is added to the database to improve it. Akismet will automatically sort spammy comments into your spam folder, and if you mark them as “not spam” then the false positive is also added to the database.

The only downside to Akismet is that it is not free to use for commercial websites, it’s only free for “Personal Blogs.” It is quite affordable, however, and if you’re spending more than about $8 worth of your time every month fighting Spam on your website, then I recommend making the investment.

Hi Chris-

This is a public support forum, so I’ve removed your personally-identifying info from this post. Can you file a ticket to our Premium Support and Billing team to sort this out for you?

Hi Robert-

Thanks for reaching out, I’m sorry to hear about the trouble with your new account. Thank you for purchasing a BoldGrid Premium WordPress Bundle.

First thing, since you’re a DreamHost Customer, you already have access to the Premium versions of all of BoldGrid’s products, and you shouldn’t need to input any additional keys into your site hosted there, or make any additional purchases through us.

This is a public support forum, so I can’t provide any of your private billing details or your Connect Keys here, but I encourage you to file a premium support ticket so our billing team can get your purchases and keys all fixed for you.

When you describe, “there is no access to Inspirations or other options I have on another site,” it sounds like your new site might not have the Inspriations plugin installed. You can download Inspirations directly from this link and install it on your new site via the Plugins > Add New > Upload Plugin menu.

Hi Matt-

Thanks for reaching out, I’m sorry to hear that you’re having trouble with your Pinterest icon in your social media menu.

I checked out the website you mentioned, and I can see the Pinterest icon is working correctly now. I did notice that you’re using a caching plugin, Autoptimize, and you may have needed to clear the cache before you could see it working correctly.

Please reach out if you’re still having trouble with this, and let us know what browser or device you’re seeing the text for Pinterest, so we can take a closer look for you.

Hello Marta-

Thanks for reaching out! You’re right that the circle image design is only available for individual images, not galleries at this time.

At this time, the best way to accomplish this would be to use image editing software to create your images as a circle with a transparent background, and use those in your gallery.

Hi Michael-

Thanks for reaching out! This is possible, in a few different ways.

Probably the best way to accomplish this is to use a plugin like W3 Total Cache to connect to an asset CDN. That way, not only will FontAwesome be loaded from a CDN, but all of your site’s static assets like JavaScript, CSS, and fonts will be served from the network.

That also has the added bonus of not requiring modifications to any theme files. Keep in mind that if you edit your theme files without creating a child theme, you’ll lose any of your modifications any time the theme is updated.

All of that being said, the files in which the FontAwesome Woff2 file is referenced are these:

boldgrid-gridone/inc/boldgrid-theme-framework/assets/css/font-awesome/font-awesome.css
boldgrid-gridone/inc/boldgrid-theme-framework/assets/css/font-awesome/font-awesome.min.css
boldgrid-gridone/inc/boldgrid-theme-framework/assets/scss/font-awesome/_path.scss
boldgrid-gridone/inc/boldgrid-theme-framework/includes/kirki/controls/fontawesome/font-awesome.css
boldgrid-gridone/inc/boldgrid-theme-framework/includes/kirki/controls/fontawesome/font-awesome.min.css

Search for fontawesome-webfont.woff2 to locate the references.

Hi Cliff-

There are a couple of ways to go about creating a sticky menu in the Resolve theme.

Probably the easiest way is to use the plugin Sticky Menu, Sticky Header (or anything!) on Scroll.

If you choose to use that plugin, use the element .row.header-14 for your Sticky Element.

If you’d like to check out a theme with built-in sticky menus without the need for additional plugins, I recommend checking out the Crio WordPress Theme for Business.

Hi Joe-

Checking out your site today, it looks like you may have already solved most of these issues.

In case anyone else is interested in the solutions, here’s how I would accomplish this.

First, to get rid of the empty space in the “Primary Menu” location when you’re using a different menu location in Grid One. In my testing, there should only be 1 pixel in this row if you’ve removed the menu. Double-check in Customize > Widgets > Below Site Title to make sure that there aren’t any Widgets there taking up extra space.

If you’re still experiencing that, try the following Custom CSS in Customize > Advanced > Custom JS & CSS:

.row .header-11 { display: none; }

Second, adding a side-bar to the Home Page. Joe, it looks like you’ve solved this by adding the sidebar with some custom coding. The Grid One theme doesn’t normally include a sidebar.

If you’d like to easily set up a sidebar for your website, I recommend checking out the Crio WordPress Theme for Buisness, which has full design controls for every aspect of your site.

Finally, making your sidebar “Sticky,” so that it remains static as your user scrolls. This may take some fiddling around with to get it just right the way you like, but I found that the following Custom CSS will do the trick:

@media (min-width: 992px) {
div.col-md-3 aside.sidebar {
    position: fixed;
    width: 12.5%;
}
}

Hi Aaron-

Thanks for reaching out, I’m sorry the background pattern in the Linx theme is so frustrating.

That background is hard-coded into Linx, so it takes a little bit of extra work to modify it. In order to use a solid color background, paste this code into your Custom Theme CSS in your Customize > Advanced > Custom JS & CSS menu:

body.custom-background,
.page-template-page_home .entry-content,
.site-content,
.site-footer, .mce-content-body {
    background-image: none !important;
}

If you’d like to choose from the other background patterns, there’s another step to take. While you’re browsing the patterns, right-click on the one you’d like to use, and select Inspect (in Chrome) or Inspect Element (in Firefox), and copy the background-image:url(..) from your browser inspector.

Once you have that URL, you can add code similar to this in your Custom CSS:

body.custom-background,
.page-template-page_home .entry-content,
.site-content,
.site-footer, .mce-content-body {
    background-image: url("https://demo2.cloudwp.dev/trial-72xy9w89/wp-content/themes/boldgrid-linx/inc/boldgrid-theme-framework/assets/img/patterns/batthern.png") !important;
}

Hi Todd-

Thanks for the update! I notice that you mentioned you’re using a local server for FTP. When you tested that connection with FileZilla, did you do that test from within your own network?

It’s possible that you might be hitting a firewall, and one way to test that would be to attempt the same login credentials from outside your local network, for example using a mobile hotspot connection.

Hi Todd-

Thanks for reaching out, I’m sorry to hear about the trouble storing your WordPress Backups remotely with FTP.

To start troubleshooting what’s going wrong, the first thing to check is your upload log. Navigate to Total Upkeep > Tools > Logs and look for the files called ftp-upload.log as well as ftp-connect.log and paste that info here, and we’ll be able to narrow down what might be causing the problem.

• This reply was modified 3 years, 9 months ago by Jesse Owens. Reason: Added second log file name

No worries James! Our team will get in touch with you and get your subscription cancelled.

Hi James-

Thanks for reaching out, and I’m sorry to hear about the frustration logging in. Since this is a public forum, we can’t discuss account-specific or billing details here.

You can reach out to our billing team privately directly from your WordPress Dashboard, in the Performance > Support menu, or by using this contact form.

Hi Coral-

Thanks for reaching out! I suspect that all you’ll need to do to make your code work is add an !important directive, like so:

h1.entry-title::first-letter { 
  color: unset !important;
  font-size: 100% !important;
}

Hi Alessio-

Thanks for the question! You can use a plugin like Use Any Font to upload your custom fonts to your website, and that plugin will also add your custom font to the Customizer in the Hifidel WordPress Theme.

Hi Sam-

The quickest way to accomplish this for the entire gallery would be to switch the gallery’s Link To setting to Image File:

If you do still want your gallery to link to the Attachment Page where you see the comment form, you’ll need to disable Discussion on each image. In order to find that, look for the Screen Options drop-down menu at the top of the page, and enable Discussion.

Once that’s enabled, you’ll see the option to disable comments near the bottom of the page.

Hi Juan-

Thanks for reaching out, I’m sorry to hear about the difficulty setting up CloudFront with W3 Total Cache.

One of the first things I noticed, that may or may not be related to this issue, is that your domain does not have an A Record or CNAME set up for the primary domain, only the www. subdomain, which may be contributing to the very long initial pageload time.

Double-check the CloudFront Setup instructions, including that you’ve set your S3 Buckets as the Origin.

Hi Jason-

Thanks for reaching out!

BoldGrid and Beaver Builder work very well side-by-side, as long as you only use one or the other to create and edit a given page.

However, since they’re built on very different frameworks, converting existing Beaver Builder pages to the BoldGrid Post and Page Builder for WordPress isn’t very straightforward.

BoldGrid uses an industry-standard framework called Bootstrap, whereas Beaver Builder’s design framework is completely custom to their ecosystem. Because of this, it’s usually better to rebuild your Beaver Builder pages manually in BoldGrid rather than try to “convert” them over.

Hi Jordan-

Thanks for reaching out! You have impeccable timing, because as of today Crio’s Inspirations are available to DreamHost users for the first time.

As one of BoldGrid’s Premium WordPress Hosting providers, our team and the DreamHost team have been working hard to make Crio Inspirations available to you, and now you’ll be able to find them.

Make sure you’re running the latest version of Inspirations, go back to “Start over with a new Inspiration,” and you should see Crio available in a couple of variations and content sets.