Jesse Owens

Hi Lora-
My apologies, I should have checked other pages. There’s another rule that applies to your pages other than home that’s overriding the one we just added. Change it to add !important, like this:

@media only screen and (max-device-width : 752px) {
    .entry-content {margin-top: 300px !important;}
}

Hi Saurin-
Updating PHP is a server-side change, so our plugins, or any others, won’t be able to help you accomplish this.

If you’re on a shared hosting platform, your web host will likely have a tool to switch your PHP version, such as cPanel’s MultiPHP Manager. If you’re on a host that uses Plesk, they also have a tool to change the PHP version.

If you’re on a cPanel VPS with root access, EasyApache 4 makes it easy to add new PHP versions in WHM.

If your server doesn’t have a management tool like cPanel or Plesk, System Admins can manually update PHP from the command line.

I hope this helps Saurin! Let us know if you have any questions on your upgrade journey, we’re happy to help.

Hi Lora-
Glad to help! Since that call-to-action widget that normally comes with the theme is gone, you’ll need a little extra margin on the entry content.

It looks like this rule will get the job done for you, in your Custom Theme CSS:

@media only screen and (max-device-width : 752px) {
    .entry-content {margin-top: 300px;}
}

Hi Barnaby-

Thank you very much for the report. I tested on MacOS Catalina and Safari 13.1 but I couldn’t replicate the bug. May I ask which version of MacOS and Safari you’re using when you see this?

Glad I could help, Alan! If you have a moment, I’d appreciate it if you had time to leave a review for us on WordPress.org.

Hi Hillary-
By default, some BoldGrid themes don’t include the comments template on Pages (though they do on blog Posts). Most businesses don’t want to have public discussion on their marketing pages, so this functionality wasn’t originally included.

If you do want to enable comments on Pages, use these instructions to do so.

To summarize, you can use this micro-plugin I wrote to include the comments template on any pages that have discussion enabled.

Hello Anne-

From what you’ve described, it sounds like the background image may be using “Lazy Loading” but not working correctly.

To test this theory, navigate to Performance > User Experience and uncheck the Process background images option, and then click Save Settings and Purge Caches.

Beyond that idea, it’s a little tough to speculate without being able to see what you’re seeing. If that doesn’t work, can you send a link to your staging site so I can take a closer look for you?

Hi Sarina-
This image is known by a couple of names in the WordPress world, “Post Image,” “Post Thumbnail,” and most commonly “Featured Image.”

In order to set it up, look for the Featured Image section of your post:

Hi JF-
I wanted to let you know that BoldGrid Easy SEO 1.6.7 was released late yesterday to fix this bug. You can update the plugin and continue using both Yoast and BoldGrid Easy SEO together.

Hi Joe-

That background gets generated based on the color palette, but since the text color has been changed manually we’ll need to use a little custom CSS to fix it.

Navigate to Customize > Advanced > Custom JS & CSS and use the Custom Theme CSS field.

If you want to completely remove the background, use code similar to this:

.palette-primary .call-to-action-wrapper { background-color: unset !important; }

I’d recommend actually changing it to a semi-transparent black background, like this:

.palette-primary .call-to-action-wrapper { background-color: rgba( 0, 0, 0, 0.5) !important; }

Which will look like this:

Hi Jeffrey-
The answer to this is going to depend on the video hosting service. If you’re using YouTube, you can use the iFrame Player API to specify a couple of parameters.

On YouTube, navigate to the video you’d like to embed, click on Share, then click Embed, then click Copy to get the embed code. By default, it will look something like this:

<iframe width="560" height="315" src="https://www.youtube.com/embed/dQw4w9WgXcQ" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>

Now, add a few arguments to the src= section at the end of the URL. To autoplay, add ?autoplay=1 . To loop, add &loop=1&playlist=dQw4w9WgXcQ . The “playlist” attribute is the same as the video ID of the video (the last part of the video URL). So the final code looks like this:

<iframe width="560" height="315" src="https://www.youtube.com/embed/dQw4w9WgXcQ?autoplay=1&loop=1&playlist=dQw4w9WgXcQ" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>

Hi Dale-
There are going to be two main options for aligning your menus. I took a few minutes to record this video to show you how I’d recommend lining up those two menus, if you have a moment to watch:

Hello Kat-

By default on Desktop and Tablet sizes, the image will cut off the top and bottom of the image to fit it with 100% width and 200 pixels in height. One way to make sure that your text always shows up in these previews is to make sure the text is within the middle 200 pixels of the image height.

If you don’t want to redesign your images, here’s what you can do. View the page with your blog posts list, and click Customize, then navigate to Advanced > Custom JS & CSS.

If you need to see the entire image, regardless of the device, try CSS code like this:

.bgc-single-image { 
	height: 315px; 
	background-size: contain;
}

This will set the height to half of the full size of your image (630 pixels) and scale the image to fit inside the container.

Hi Lora-

For the Site Title, it looks like you may have a custom CSS rule adding the following:

.site-branding { margin-left: -34px; }

This is causing the first bit of your title to move off the left side of the screen on mobile.

As for the background image, it doesn’t look like you’re using the Theme’s background image setting in Customize > Background. It looks like the background image is in the homepage content. Could you elaborate a little bit on how you added that background image?

Hi Gerald-
It sounds like you’re having the same issue mentioned in this thread and we’ve filled out a bug report for our developers.

For now, I’d recommend activating Yoast and deactivating BoldGrid Easy SEO until we can release a fix for this issue.

Hi Dan-

Thanks a lot for bringing this to our attention, this looks like a bug in the Primas Theme. I’ve submitted a bug report to get this fixed for you, but in the meantime, add the following Custom CSS to your Customize > Advanced > Custom JS & CSS in the Custom Theme CSS field:

div.gallery-icon,
.gallery-icon img {
    float:none;
}

Hi Kathy-
Yes, we’re recommending using Cloud WordPress now rather than the BoldGrid Staging plugin.

BoldGrid Staging was a convenient way to test a new theme design, but it had some major drawbacks. You could test a new theme, but installing any new plugins would affect both the staging and development sites. If any major errors happened on your development site, it would bring down your production site as well.

Now that Total Upkeep makes it so easy to transfer WordPress from staging to production, we recommend this safer way to develop new sites.

To get started, check out how to clone your WordPress site to Staging.

Hello Bijoy-

I’m sorry, but W3 Total Cache Pro only has annual billing at this time.

Hello-

Yes, it looks like you’ve gotten all the old cache cleared, and we can verify by using a tool like GeoPeeker, which shows how your site loads from different locations around the world:
https://geopeeker.com/fetch/?url=technospots.com

Hi JF-
That does indeed sound like a JavaScript conflict. Were you able to check out the errors in your browser console? That could give us a place to start troubleshooting.