Jesse Owens

Hi Anne Marie-

I’ll try to tackle your questions one-by-one.

1. Could this code be changed so that it actually centered over the navigation menu?

Right now, it’s centered relative to the page not the row below it. In order to accomplish that, you’ll need to add an extra column to that row that’s the same width as your logo below. You can accomplish this by adding another branding area with all three display options disabled:

2. Could the code be modified so that the tagline is higher above the navigation?

Yes, simply reduce the value 120px to 100, or according to your preference. The lower the number, the closer to the top of the page it will be.

3. what if I wanted the tagline on two lines?

This will be tough to get exactly the way you like it. One possibility is to add yet another empty branding column to the right side, and reduce the column width:

Since you’re not displaying the Site Title right now, another possibility you could try would be to add one line as he site title, and the second line as the tagline, and enable both displays in the branding widget.

…Crio Pro…would I be able to use it for all my sites without an additional cost?

You can use one license for unlimited sites within the same business, but you shouldn’t share the license if you’re delivering a site to a client. This is because your license key is similar to a password, and can be used for things like making purchases in the BoldGrid Connect Search stock photography library.

Hi Ethan-

You’ve got the right place there, but there was something we didn’t notice before. That particular heading has an explicit font-size set right now.

Edit the page, and you can use the text tool to adjust it:

Or, switch to the text editor and delete the explicit font size altogether:

Hi Anne Marie-

Since the tagline and the logo/menu are in separate rows, you’ll need to use some Custom CSS to position it “just above the menu” like you’re trying to accomplish.

If you’d like to accomplish this without using any code, I recommend checking out Custom Page Headers in Crio Pro.

If you’re not ready to upgrade yet, here’s the Custom CSS I found works best to accomplish this. Navigate to Customize > CSS / JS Editor and paste this code into the CSS field:

@media screen and (min-width: 1199px){
    .site-branding.c {
       position: absolute;
       top: 120px;
    }
}

Hi Federico-

Thanks for the question and thanks for your interest in the Crio Pro WordPress Theme.

It sounds like Crio Pro is going to be a good fit for your design with the Custom Page Headers feature.

Check out this video where I walk you through some of the major features of Custom Page Headers:

Hi Visuals-

Good catch! You should definitely avoid backing-up backups from Updraft, large files and especially files that have already been compressed can use a lot of server resources.

We’re working on a few big improvements coming down the line to optimize Total Upkeep for better performance and experience, including some features to automatically detect large files, reduce resource usage, and improve the way it handles and notifies you about errors during the process.

These improvements are a pretty major change under the hood for the plugin, so we don’t have a precise timeline for when they’ll be production-ready yet, but look forward to Total Upkeep 2.0.

Hello France-

Thanks for reaching out, and thanks for using the Inspirations WordPress website builder.

This error happens when something went wrong during the original installation of the BoldGrid plugins, when the shared libraries are installed. I haven’t seen this error occur with the most recent versions of the plugins, so be sure that all of your plugins are up-to-date.

Once you’re up-to-date, disable all of the BoldGrid plugins, delete Inspirations, and re-install Inspirations fresh. You can download the newest version of Inspirations from this link.

Once you’ve done that, re-enable the rest of the plugins and everything should be working correctly once again.

Hi Peter-

Thanks for letting us know that the updates solved your issue!

Hi Tim-

The customizations for each theme are stored separately, so you won’t lose anything if you need to switch back.

That being said, I definitely recommend taking regular backups as you work so you can revert back easily just in case.

Hi Visuals-

Thanks for reaching out, and thanks for using Total Upkeep Premium for your WordPress backups. I’m sorry to hear about the empty backups you’re seeing in the browser.

You’re right- in a successful backup the last few lines should include a message that the zip file was successfully closed.

The most common reason that the backup log simply ends mid-process like that is that the backup process might have been terminated by your hosting provider for using too much of the server’s resources. Your site is fairly large (5.66 GB), so this could definitely be the issue.

One thing to do as an experiment is to run a “sanity check” backup, just to make sure everything is working. Here’s a quick video showing you how to do this:

If a small “sanity check” works, you might want to consider excluding your largest files from your regular backups, for example by excluding the wp-content/uploads folder. Here’s some more information about how to troubleshoot backups not completing.

Hi Nat-

Thanks for reaching out, and thanks for the fantastic question about the Post and Page Builder for WordPress.

There are 9 icons that you can use out-of-the-box for lists with icons instead of bullets. They are:
Checkmark (bg-list-checkmark)
Share (bg-list-share)
Times (bg-list-times)
Minus (bg-list-minus)
Circle Notch (bg-list-circle-notch)
Chevron (bg-list-chevron)
Chevron Circle (bg-list-chevron-circle)
Double Right (bg-list-dble-right)
Angle Right (bg-list-angle-right)
Right now there is not a visual control to add these, but you can easily add them to your lists using the Advanced Control > Advanced > Custom Classes menu.

In your custom classes, enter bg-list bg-list-(icon-name) according to the icon names listed above.

*Edit- the circle notch icon isn’t in the stylesheet for BoldGrid.com but it should work for you. It looks like a circle with a small gap at the top.

• This reply was modified 3 years, 7 months ago by Jesse Owens. Reason: Circle notch not working

Hello Siu-Yue,

Thanks for reaching out, and thanks for the great question about using anchor links in WordPress.

Generally speaking, the term “anchor link” usually means linking to a different section of a single page.

That being said, you can link to any page in WordPress, regardless of whether the page is displayed in the menu. Simply paste the URL of the page into the URL field, and optionally check the box for “Open in a New Tab” if you want it to open in a new window.

Hi Joe-

Thanks for reaching out, and thanks for choosing the Crio WordPress theme for business.

You’re right that this could be a lot better out-of-the box for Crio and the Post and Page Builder, so I went ahead and made a feature request for our developers to improve mobile-responsive video embeds.

Here’s how I would fix this. When you add your videos to the page, make sure you’re using a dedicated video block from the Add Block library:

If you consistently use a video block, then you can add a few lines of custom CSS to your Customize > CSS Editor that will take care of this for you:

.bg-video {
  overflow: hidden;
  padding-top: 56.25%;
  position: relative;
}
.bg-video iframe {
  border: 0;
  height: 100%;
  left: 0;
  position: absolute;
  top: 0;
  width: 100%;
}

Check out that feature request link I posted above to see some example GIF’s of the difference this code will make.

Hi Eric-

Crio is our “Version 2” theme framework, whereas Grid One was based on “Version 1.” It has tons of additional features, most prominently for you the ability to either choose from a number of preset header layouts or design one from scratch without any custom code. All of the configuration changes I mentioned in the code above now have graphical controls in the Customizer.

In terms of “how the site’s look would change,” if you start a new site in BoldGrid Inspirations, there is a direct copy of Grid One’s styles recreated in Crio:

You could navigate to Inspirations > Start Over With a New Inspiration (make a backup first, just in case), install the Crio version of Grid One, and recover your existing posts and pages from the Trash and you’d be ready to go.

Crio Pro is an annual license at $30/year, so if you did decide to migrate away from DreamHost you could keep it at that cost. If you didn’t need to utilize the Pro features (for example, if you get the site looking the way you like and you don’t need to customize any more), you can continue using the free version of Crio. It’s available in the WordPress.org repository, so you can use it on any self-hosted WordPress site.

There’s developer-level documentation available for configuring the BoldGrid theme framework available here: https://www.boldgrid.com/docs/configuration-file.

Hi Tim-

Thanks for reaching out, I know how it feels when the design requirements get changed!

In your case, I’d highly recommend checking out our latest-and-greatest theme, the Crio WordPress theme for business. The reason I recommend it so highly is that most of the issues you’ve needed help with are easy settings in Crio.

I took the liberty of setting up a demo site for you in your Cloud WordPress using Crio, with a basic guess at how you’re trying to set up your header now.

In the Evolv theme that you’re using now, it would take some custom PHP coding to center the logo in the header, but with Crio it’s a breeze. Take a look and see if Crio will work for you, and if you’d rather stick with Evolv let us know and we can help you out further with the custom PHP to center the logo in that theme.

Hello Paul-

Thanks for reaching out, and thanks for using the Post and Page Builder for WordPress.

There are two ways you should be able to accomplish this. I took these screenshots using the font I downloaded from your site and I used the Use Any Font plugin so hopefully we should be seeing the same thing.

First, you can adjust it in the Customize > Fonts > Headings/Subheadings menu. There is one thing about this screen to know though- there is currently a bug that the number doesn’t update when you move the slider but you should see the font size increase in the preview screen:

Second, you can adjust it in the individual post or page using the Post and Page Builder’s text settings tool:

Hi James-

Thanks for reaching out, and thanks for using the Crio WordPress theme.

It looks like this is a bug in Crio, and I’ve filed a bug report for our developers to get this fixed as soon as possible.

Here’s how you can work around it for now. The products are defaulting to showing “in the order in which they were published,” with the newest products showing up first. You can easily change this by using the Quick Edit link in your Products > All Products list, and update your items that you want to show first to have the newest dates and times:

We’ll work to have an update to fix this bug as soon as possible so you don’t have to deal with that inconvenience in the future, and I’ll update you here as soon as we have the release out.

Hi Tim-

Generally speaking, I only recommend using one editor or the other on a single post or page, but if that works for you then I wouldn’t worry about the <!– wp:paragraph –> tags. It’s possible that those might be causing the strange behavior inserting the <!– more –> tag, but I couldn’t replicate that issue when I tried to.

If you’re in the Post and Page Builder, you can spot the More tag by looking for the row with a lot of hyphens, and you can drag it to the right position by using the 4-way arrow icon:

• This reply was modified 3 years, 7 months ago by Jesse Owens. Reason: Fix video embed

Hi Julius-

I’m not familiar with any staging environment in the “Cloud” for Multisite staging, but one thing you could consider is the LocalWP staging system, which is a free local development environment. It does include Multisite support.

Hi BeckieSue-

We didn’t have any plans to include this feature yet, but now that you’ve requested it I have created a Feature Request for our developers to review. Thanks a lot for the feedback!

Hello Juan-

Thanks for reaching out, and thanks for using Total Upkeep to migrate your WordPress website.

When you say that after you restored your backup and it became corrupted, did you see any error messages, or can you describe what happened?

The main thing to keep in mind when you’re migrating the site to a new host is to use the Transfers menu to restore the backup. This keeps it from overwriting your wp-config.php settings, such as the database name and password. If you saw the error message Error establishing database connection, that’s the most likely explanation why.

One way that you can get around the download link system is to follow this process:

1. Upload your backup normally.
2. Click Get Download link and copy it
3. Paste the download link into the transfers tab (even though it’s already on the same server)
4. Restore the backup from the transfers tab.

Another possibility is to simply edit your wp-config.php file after your restoration and replace the database settings with the correct ones for your new hosting account.

If your site was corrupted in some other way after the restoration, let us know what errors or issues you encountered and we’ll be happy to help further.