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Hello,
The easiest way to do this would be to create a custom CSS rule for this. You can find the text div id by inspecting the element in your browser and then create an entry like what i have added below and add it in the custom CSS section of your customizer.
yourdivid {
color: yourcolor;
}
Hello,
To access the premium support you would login to your BoldGrid Central account and click “Support Request” and it will create a ticket with them.
Best Regards,
KyleM
Hello,
You would need to find a plugin to do this, There are a lot of them out there, some will block the whole site behind a password wall, There are others that will allow you to restrict individual pages to specific user groups.
Best Regards,
KyleM
Hello,
When you create a new page it will not have any blocks until you add some to it. You do not need a paid subscription for it.
Best Regards,
KyleM
Hello,
When you create a new page there will generally not be any blocks until you add them to the page.
Best Regards,
KyleM
Hello,
If the gallery plugin is not working for what your looking for your best bet would be to look for a plugin that looks like what you are looking for, Any WordPress plugin will work. You can find them here.
Best Regards,
KyleM
Hello,
The blocks are randomly generated so its unlikely you will get the exact same combination again however if you remember how it looked you can build one that looks the same in the editor.
Best Regards,
KyleM
Hello,
Your logs would be your PHP and web server error logs, You would need to ask your host where the logs are located for their platform. If you are still getting the error I would recommend replacing the core files for WordPress and your plugins and ensuring the database is not corrupted.
Best Regards,
KyleM
Hello,
There has been talk about adding it but no fixed plans as of now, However, you can help get it added to the roadmap by creating a feature request for it here.
Best Regards
KyleM
Hello,
You can create a theme for your customers, you will just have to provide them a zip file of it to upload.
Best Regards,
KyleM
Hello,
Are you trying to switch a staged site to live on your existing site or are you replacing your existing site with one you have built elsewhere?
Best Regards,
KyleM
Hello,
To switch to HTTPS you will need to have an SSL certificate installed on your host and then you can use a plugin such as Really Simple SSL to switch the URLs. You may also have to change some of them manually depending on how you built your site.
Best Regards,
KyleM
Hello,
You should not need to do anything else other than save draft, You may have to clear your browser cache before going back into the customizer. Are you seeing any errors in your PHP or Web server error logs?
Best Regards,
KyleM
The simplest way to do this would be to find the div for the hamburger menu and add custom CSS to for that div not to display. If you can provide us a link to your site we can show you what that entry would look like.
Best Regards,
KyleM
Hello,
You can use BoldGrid on any host that supports PHP, All you need to do is install WordPress on your site on godaddy and then install the BoldGrid plugins. You can download them here.
Best Regards,
KyleM
Hello,
I was unable to replicate the issue using the latest version of chrome(Version 67.0.3396.87) on our test site. I would recommend inspecting the element on your site to see if it is showing any errors in the console. There is a guide on how to use the console here. If that does not show any errors I would recommend reinstalling the BoldGrid plugins on your site to ensure your files are not corrupted.
Best Regards,
KyleM
Hello,
The AMPProject has a WordPress plugin you can use for this on their site. It can be found here.
Best Regards,
KyleMHello,
You can edit these things however you will need to make a child theme to do this. We have a guide on how to create a child theme here.
Best Regards,
KyleMHello,
When you edit your gallery you can click on an image and it should open up a settings bar on the right-hand side and at the bottom of that column you will see an option for “link to”. You can paste the URL you want the image to link to there and then when someone clicks on it on your website it should take them to the URL you pasted.
Best Regards,
KyleM
Hello,
Unfortunately, there is no way to do that as everyone’s screen is different, Even if they are the same physical size the DPI and scaling done by your OS will change them vastly. You can default the zoom to 160% using custom CSS, But it may cause the site to display unfavorable on screens other than yours. You can find documentation on adding the zoom custom CSS here.
Best Regards,
KyleM
Hello,
We would need to have a link where we can look at the search and its results to see whats going on. We would also need to know if you are using the default search or have added a plugin to replace the default search. However, the most common cause of 404 errors for pages that do exist is bad permalinks, an Invalid .htaccess file, or rewrite not being enabled on the server.
Best Regards,
KyleM
Hello,
The simplest way to do that would be to use custom CSS. You can add the custom CSS by going to Dashboard > Customize > Advanced > Custom JS & CSS. If you can provide us a link to your site we can give you an example of what that should look like.
Best Regards,
KyleM
Hello,
To have the contact form in a widget you would need to create on in WPForms which you can set to send the results to your email address, We have guides on how to do that here. Once you have the form created you can go to your Dashboard > Customize > Widgets > (pick an area here where you want the widget to show) > Add a Widget and pick WPForms widget and select the form you created earlier. When you go through the inspirations setup it will generally give you up to 5 pages depending on the theme you picked, You don’t have to use them, The home page would be the main page and you can delete all the others ones and just have everything on there. You can remove them by going to Dashboard > Pages > All Pages.
Best Regards,
Kyle MHello,
There are no issues with any of the BoldGrid themes or plugins and HTTPS. The most common causes of HTTPS issues would be links on the page using HTTP instead of HTTPS or If you are using a CDN most of them will cache pages which can lead to issues if it was cached before you made the switch so that the CDN was displaying URLs that have not been updated or if you are using a CDN plugin it could have moved content to use a URL for the CDN that is not HTTPS or may have a conflicting name on the certificate. If you could provide us a link to your site so we can see what SSL error is showing or can give us a specific error message we can tell you what needs to be done to resolve your issue.
Best Regards,
KyleM
Hello,
To change the font in specific places on your site you would need to use custom CSS. To do this you would inspect the text in your browser (both chrome and firefox have this feature) to find the div id. Once you have the div id you would log in to your dashboard and go to Customize > Advanced > Custom JS & CSS and you would create an entry for the div id you found with the sizes and fonts you want.
The splitting up of the posts on multiple pages with the navigation is called pagination and your site should do this for you automatically when you have more than the specified amount of blog posts for a single page. You can change the number of posts it shows per page in your dashboard by going to Settings > Blog.
Best Regards,
KyleM
Hello,
Thanks for contacting us about this. Plesk is not letting you install it because it has already installed WordPress in the directory you are trying to use. Generally, when using tools like Plesk or softaculous to install software it will keep a log of what it has installed and where it installed it to prevent overwriting things. You will need to uninstall the previously installed WordPress through plesk before it will let you install something else in the same directory.
Best Regards,
KyleM
Hello,
Thanks for contacting us, Boldgrid is a plugin suite for WordPress so you will need WordPress installed. Generally, InMotion will have options in their cPanel to install BoldGrid and it automatically installs the base WordPress and the plugins ontop of it.
Best Regards,
KyleM
Hello,
Thanks for contacting us about this, It would be possible however you would need to create a child theme and make the modification in there. We have a guide on how to create a child theme here.
Best Regards,
KyleM
Hello,
Are you trying to reduce the margins on the sides of the pages when you are viewing an individual blog post?
Hello,
Boldgrid uses php-curl to retrieve themes, If this is not enabled you would get that error, I would recommend checking with your provider to ensure it is enabled on your server, I would also ensure the permissions are correct in your webroot so it can write the files after retrieving them. if that does not solve your issues i would recommend reviewing any error messages in your PHP error log and your web servers error log and posting them here so we can help you troubleshoot them.
Best Regards,
KyleM
Hello,
Alot of the themes were designed with a specific industry in mind but they are not restricted to that, As long as the theme fits your needs you can use it for pretty much anything. There is no event calendar block, however, there are hundreds of calendar and event plugins in the WordPress repository that will probably work for you. They can be found here.
Best regards,
KyleMHello,
Thanks for contacting us about this. You can do this using the custom CSS editor under the customizer. We have a guide on how to use the custom CSS editor here.
Best Regards,
KyleM
Hello,
The BoldGrid blocks are responsive so generally if you separate the images into separate columns those columns may be rendered differently on a mobile device which a different size screen. The simplest way to do this would be to instead include both images in a single column using an HTML table, You can find more info about creating tables here. For making the images for full screen you can use something like lightbox or fancybox, there are several plugins you can find for both here.
Best Regards,
KyleM
Hello,
It sounds like your files or database may be corrupted or you may have a permissions issue. I would recommend checking all your file permissions and if that does not fix the issue then reinstall the core files for WordPress and any plugins you are using. If that does not resolve your issue I would recommend running an automated MySQL repair on your database or restoring a working backup. You could also review your PHP error log on the server and see if that has any more information that could be used for troubleshooting.
Best Regards,
KyleM
Hello,
That error message means that the SSL certificate provided by your server was for the domain apprentifinancier.com instead of spiritual-awakening.center. I would recommend checking with your hosting provider to ensure you have the proper SSL certificate for your domain installed on your server.
Best Regards,
KyleM
Hello,
Thanks for contacting us about this issue, We are sorry to hear you’re running into those issues. A 500 error could be caused by a lot of different things however the most common cause is a PHP error of some sort. The first step would be to review the PHP error_log and your web servers log and see what the full error message is for the 500 error and which script is throwing the error and paste the results here. Another issue that sometimes arises is 500 errors when making changes to sites while using caching, this can happen because when you make a change to the site it will make edits to the database and PHP scripts, however, the PHP script may still be cached and the cached version that is executed does not match whats in the database and it confuses the caching system resulting in a 500 error. Since it seems you are mostly running into this issue when making edits I would recommend disabling the cache until your edits are complete and then re-enabling it afterward.
Best Regards,
KyleMHello,
Thanks for contacting us, It looks like your admin page is redirecting to wordpress.com. A common cause of that can be the jetpack plugin, I would recommend disabling that and any other non-boldgrid plugins and then re-enabling them one at a time to see which one is causing the issue. You can do this without access to the admin dashboard by going to your web directory and then wp-content/plugins and rename all the folders for the plugins you want to disable to pluginname.old.
Best Regards,
KyleMHello,
The GridOne theme does not support dropdown menus in those menu locations, Your best bet to circumvent this would be to find a plugin that gives you custom menu widgets and assign that widget in that location or use a custom HTML widget and make your own menu.
Best Regards,
KyleMIf you are still getting that error I would recommend reinstalling the core files for the BoldGrid plugin to ensure your files are not corrupted, I would also recommend reviewing your PHP error log to make sure there are no errors showing due
Hello,
It depends on what parts of each site you are trying to keep. If you wanted to keep using your BoldGrid site you would just want to copy the text from your pages and posts on your WordPress site into new pages and posts on your BoldBrid site and then replace the WordPress site with the BoldGrid site. If you wanted to keep the themes and setup on your WordPress site you would copy the text from the pages and posts on your boldGrid site to your WordPress site.
Best Regards,
KyleM
