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Hello,
There are a few options to do this, The simplest option would be to have a separate site for each language and create a static HTML page for the main URL with a button that sends them to one or the other. You can also use WordPress multisite for this, however, this is not recommended unless you are extremely familiar with the under workings of WordPress and are comfortable modifying and writing your own code. Alternatively, instead of having separate areas for users, you could use a plugin that translates the sites for the users and lets the user choose which language they want such as this plugin.
Best Regards,
KyleMHello,
Unfortunately, we can only replicate and troubleshoot issues on BoldGrid themes and plugins, I would recommend reaching out to the developers of your theme and see if they can provide any information on how to disable that. You may also be able to disable it using custom CSS, W3Schools has information on how to do that here.
Best Regards,
KyleM
Hello,
If your username and password are not working and you cannot reset it using the forgot password link on your wp-admin page you may need to reset your password manually in the database. There is a guide on how to reset your password here. If you are still having issues after doing that I would recommend disabling any plugins one at a time until you can login so you can see which one is causing the issue for you.
Hello,
We would be happy to help you with that, Would you be able to provide the exact error message you are getting? I would also recommend trying to get a fresh copy of the backup and try restoring that.
Best Regards,
KyleM
Hello,
BoldGrid is responsive so it will adjust to screen size which may be what you are seeing. Unfortunately, the URL provided goes to a 404 error so i could not see what you were seeing, Would you have a link to a page you are having the issue on and a page you are not having the issue on so we can see what you are seeing?
Best Regards,
KyleMHello,
The publish button will only show up if you have made changes in the customizer that you need to save. If you are trying to change the domain your site is using you would not use the customizer, you would change that in the dashboard under settings > general > WordPress Address & Site Address.
Best Regards,
KyleM
Hello,
You can set the posts page to be your home page under the main settings in your dashboard, If you were trying to include the recent posts on your existing page you would want to use a plugin that gives you a short code or widget to place on the page. If you are using a custom post type you may need to create your own solution or modify an existing one to include that post type in its display.
Best Regards,
KyleM
Hello,
There is no way currently to do that directly with BoldGrid. You would want to use a plugin to do this or create a custom page template for the theme.
Best Regards,
KyleM
Hello,
The easiest way to center a logo within its current div would be to add some custom CSS in the custom CSS/Javascript section in the customizer, You can find out more about centering with CSS here.
Best Regards,
KyleM
There are no plugins we know of that will add that greater control of the gallery but there are plugins that will give you a new gallery with more funconality that may work for you such as this one.
Best Regards,
KyleM
Hello,
I loaded the site in chrome, firefox, and opera and did not see any difference in the icrons at the bottom of the page, What browser were you having issues with and what version of the browser are you using? For the banner we did not have a computer still using internet explorer to test with, We did try it with IEs sucsessor Edge and we did not see a difference there, I would recommend updating your internet explorer to make sure it the most current version as the newest version should use the same engine as Edge and disable any extentions in it.
Best Regards,
KyleM
Hello,
Thanks for contacting us about removing the html help text from your comments. You would not wnt to edit the core files directly to do this, the simlist way is to hide the div in the custom css section of your site. Below is an entry of what that CSS snippet would like like. All you need to do is replace #form-allowed-tags with the div used on your site. If you use chrome and right click on it and click inspect it will show you the div, we can also find it for you if you can provide us a link to a page on your site that shows the text you want to remove.
#form-allowed-tags { display:none; }Best Regards,
KyleM
Hello,
Thanks for contacting us about this. The special thanks is there because those are the companys that provided support to help create the BoldGrid software, Without them this platform may not exist. Looking at your website its resolving to an IP address for InMotionHosting, They are one of our premium partners and give free BoldGrid Premium keys to their customers. You can get it from inside your AMP with them or contact their support to get one so you can remove the special thanks without having to pay extra.
Best Regards,
KyleM
Hello,
Thanks for contacting us about adding SEO to Woocommerce, Currently the BoldGrid SEO plugin does not work on Woocommerce products yet, however, there are extensions for Yoast SEO, All in one SEO and a few others that will make them work with Woocommerce products.
Best Regards,
KyleM
Hello,
You should be able to edit your fonts under Customize > fonts. If you are unable to I would recommend checking that your theme and core files and plugins are updated, If that does not work I would disable any plugins you currently have active other than the BoldGrid plugins to see if one is conflicting with it. If that does not work then you should upload a fresh copy of the files for your plugins and themes to ensure they are not corrupted.
Best Regards,
KyleM
Hello,
The easiest way to do this would most likely be to create a menu for each section and then use a menu widget plugin to place the menus in their section.
Best Regards,
KyleM
Hello,
If you are unable to do it you should reach out to your developer so they can do it for you.
Best Regards,
KyleM
Hello,
The code below will change the color you are seeing for the first digit, simply change it to match whatever color you have the rest of the text as..palette-primary a, .palette-primary hr, .palette-primary .mod-beta h6, .palette-primary .link-primary, .palette-primary #menu-social li a:hover, .palette-primary #menu-social li a:focus, .palette-primary #menu-social .current-menu-item a, .palette-primary .site-title:first-letter, .palette-primary .entry-title:first-letter, .palette-primary h1.tribe-events-single-event-title:first-letter, .palette-primary .navbar-default .navbar-nav > .open > a, .palette-primary .navbar-default .navbar-nav > .open > a:hover, .palette-primary .navbar-default .navbar-nav > .open > a:focus, .palette-primary .navbar-default .navbar-nav > .current-menu-parent > a, .palette-primary .navbar-default .navbar-nav .open .dropdown-menu > li > a:hover, .palette-primary .navbar-default .navbar-nav .open .dropdown-menu > li > a:focus, .palette-primary .navbar-default .navbar-nav .open .dropdown-menu > .active > a, .palette-primary .navbar-default .navbar-nav .open .dropdown-menu > .active > a:hover, .palette-primary .navbar-default .navbar-nav .open .dropdown-menu > .active > a:focus, .palette-primary .widget.well.widget_calendar a {
color:green;
}Best Regards,
KyleMHello,
Thanks for contacting us about editing your header. If you go to “Customize > Site Title & Logo” you can specify an image and that image will link to your homepage. There is no built-in way to align it to the center, You would need to create a child theme and create a custom header to do that.
Best Regards,
KyleM
Hello,
To prevent that from showing all you need to do is add a custom CSS entry to set that div not to display, if you can provide us a link to the page so we can see what div your site is using for that we can give you an example of what that CSS might look like.
Best Regards,
KyleMIt looks like the height of the block is being caused by it being a table, If you want the purple area to be shorter you should remove the table style and just have the text by itself. The height and padding tags will work but your using an HTML widget right now with is placed within a container that adjusts its size responsively, If you wanted more control over the spacing it would be best to create a child theme and use create a custom header.
Best Regards,
KyleM
Hello,
Thanks for contacting us about speeding up your page edits. When you make changes in the editor around 90% of that is done locally within your browser, The best way to speed that up would be to make sure you don’t have any extensions in the browser that may be using up a lot of resources or causing a bottleneck when processing or try a different browser to see if that speeds it up for you. It also would not hurt to check with your host to see if you’re hitting a resource or request limit on your server on the off chance that it slowing it down, however, this is uncommon as its usually only a few database queries every now and then that are sent back to the server during the editing process.
Hello,
Thanks for contacting us. The easiest way to do this would be to have multiple divs on the page each with the different image and you would use the CSS to control which one shows up based on screen size. There is a great explanation on how to do that here.
Best Regards,
KyleM
Hello,
It sounds like your child theme is missing the function “boldgrid_enqueue_styles”, I would recommend making sure your child themes function.php file contains all the functions from the parent theme.
Best Regards,
KyleM
Hello,
I would recommend removing and reinstalling fresh copy of the plugin and ensuring your permissions are correct on your server. If you are still getting the error after that you can post the full error message here from your PHP error log and we can see if we can point you in the right direction.
Best Regards,
KyleM
Hello,
We do not do any hosting so you would have to choose a host for your website. If you are using the free one week demo on our site you can create a backup and upload that backup to any host to use regardless if you purchase a premium key or just use a free key.
Best Regards,
KyleMHello,
There is no email address for a free key, When you install the BoldGrid plugin there will be an option for Don’t have a Connect Key yet or lost your Key? which will walk you through getting a free key, We also have an article here detailing the steps.
Best Regards,
KyleM
Hello,
I see it has the second heading right below the main menu, this is part of the woocommerce template for the shop page, I was able to hide it on a test instance by setting the div to not display using the CSS below in the custom CSS editor in the customizer. The WordPress attribution should be able to be turned off inside your customizer by going to Advanced > Footer Settings > Hide WordPress Attribution.
.headerimg {
display: none;
}Best Regards,
KyleM
Hello,
I would recommend clearing your cache and disabling any other plugins to see if the issue persists, if it does not could you please tell us which theme, browser and any steps needed to replicate the issue?
Best regards,
KyleM
Hello,
When using the customizer you should have a blue button that says Publish on the upper right-hand side of the menu on the left-hand side of the page.
Hello,
Thanks for contacting us about creating tables. The easiest way to do this would be to use bootstrap which will be responsive so it should display nicely on mobile devices. You can find info on how to use it here.
Best Regards,
KyleM
Hello,
Thanks for contacting us about your BoldGrid Key. You will use the same key on all your sites.
Best Regards,
KyleM
Hello,
Thanks for contacting us about your connection issue. It looks like its showing a 403 error which is usually related to permissions. I would recommend checking to ensure the file permissions are correct, If that does not solve the issue I would recommend uploading a fresh copy of the plugin files.
Best Regards,
KyleM
Hello,
I tried loading the page and it loaded very quickly for me, I also ran it through GTmetrix and it loaded in 2.5 seconds which is good for a site with a large number of images. Your best bet to try and load the images quicker would probably be to use a CDN such as Cloudflare as trying to it through a plugin is still going to have it loading pretty much the same way it is now but will add more overhead in the long run. I tried to replicate the issue with the columns not showing but it opened to full width for me, Is there a specific browser or page you’re seeing that issue on? I tried using chrome (Version 63.0.3239.132 (Official Build) (64-bit)) and 57.0.4 (64-bit) on Linux Mint.
Best Regards,
Kyle M
Hello,
It sounds like one of your columns may have an empty block above the Title that may be pushing it down to prevent them from being aligned. If you could provide us a link to what your seeing we can take a look and see if anything stands out in the CSS.
Best Regards,
Kyle M
Hello,
When using a category as a menu item it will generally direct to a page with a list of items in that category. If you wanted it to go to specific URL your best bet would be to add a custom link to the menu instead with the URL you want to use.
Best Regards,
KyleM
Hello,
You can find the settings to remove the BoldGrid branding in Customize > Advanced > Footer Settings > Attribution Control.
Best Regards,
KyleM
Hello,
That error commonly happens when there is a permissions error, the .htaccess file is missing, Or the web server is not configured to allow a .htaccess file to be used. I would recommend ensuring the default WordPress .htaccess file is present in your document root and that your permissions are correct. You can find a default .htaccess file here. If your .htaccess and permissions are correct i would recommend contacting your host to ensure the web server is configured to use the .htaccess file.
Best Regards,
KyleM
