Kyle

The crop feature is there so you can crop the pictures down to whatever size you want if the original image is larger than the size you are using. Are you getting an error when trying to insert the images?

Hello,

You would need a plugin to do this, I found a plugin here that sounds like it may do what you are looking for. There are also many others that can be found in the WordPress repository here.

Best Regards,

Kyle M

Hello,

You should not have to restart the staging process. I tried to replicate the issue on a test site but I was unable to. I would recommend clearing your browser’s cache to ensure that is not causing the issue, I would also recommend clearing the cache in your BoldGrid dashboard if you are using any caching plugins.

Best Regards,

Kyle M

Hello,

Thanks for contacting us about customizing your menus. You should be able to find the menu options under customize > menus.

Best regards,

Kyle M

Hello,

Any WordPress plugins should still work with BoldGrid however if a plugin you are using is trying to perform a function similar to BoldGrid in a similar way you may end up with conflicts. But you can always try it and in the event you run into any issues the plugin can be removed.

Best Regards,

Kyle M

Hello,

Thanks for contacting us about setting a background image, the easiest way to do this would be to set the section background on the page you are working on, We have a guide on how to do that here. The instructions for changing the section background are about half way down the page.

Hello,

It looks like this plugin here may do what you’re looking for. There are also several other plugins with similar functionality that can be found here that may work for you.

Best Regards,

Kyle M

Hello,

As of right now there are are no plans for that feature however you can request it through the feedback form here and it may be something the devs pick up in the future. As for right now, it looks like this plugin may do what you’re looking to do. There are also a lot of others that can be found here which may also have the functionality you’re looking for.

Best Regards,

Kyle M

Hello,

To do that you would need to add custom CSS to your site, Unfortunately, we cannot provide you with the specific code to do that as we don’t know what specifically you would like it set to, however, I have included documentation on how to do the CSS for the margins here, you would just need to adjust the values until it fits your needs. To add the CSS to your site you would just add it to the custom CSS editor for your theme, I have included a link showing where to find that here.

Best Regards,

Kyle M

Hello,

The most common causes of 500 errors after updating plugins are updated files not being extracted properly, Corrupted download, Incompatibility with an existing plugin, permissions errors, or an improperly updated .htaccess file. You will need to review the logs on your server to see what specifically is causing the issue. If you do not have access to the logs you can contact your host and they should be able to tell you what specifically the issue it. In the short term you can restore a backup of your site files and if it is related to the upgrade then that should solve the issue until you have a chance to review the logs.

Best Regards,

KyleM

Hello,

Thanks for contacting us. BoldGrid Central is a separate entity and has a different username and password than your BoldGrid site. When you initially installed BoldGrid you would have created a username and password and that is the one you need to use to login. If you have forgotten your password you should have a “lost your password link on the page here that will send an email to reset the password to the address provided during your setup of BoldGrid. If the email used during the setup is no longer valid you can reset it through the database, It looks like your domain is pointed to an IP owned by InMotionHosting.com, They have a guide on how to reset the password through phpmyadmin in their cPanel here.

Best Regards,

KyleM

Hello,

I tried using FireFox and Chrome on Android and was unable to replicate the issue with a fresh install of BoldGrid with Pavilion. Have you tried clearing the cache in your browser to see if you are still getting the issue? If you can provide us a link to your site we can also try and see if we can replicate the issues on your site and see if we see any conflicting CSS or plugins showing.

Best Regards,

KyleM

Hello,

The easiest way to do this is with a plugin like this one, or this. These are the first two I came across but there are others you can use as well.

Best Regards

Kyle M

Hello Beth,

I was unable to replicate the issue on my site, Would you be able to provide us a link to your site so we can see whats showing on it for us?

Best Regards,

Kyle M

Hello Kat,

Thanks for contacting us about your missing buttons issue. using the same version of chrome i was unable to replicate the issue, I would recommend clearing your cache in your browser and any caching you may be running on the server, There are details here on how to clear the cache for chrome.

Best Regards,

Kyle M

Hello,

I went to the page you provided a link for and i was able to see a slider on the page and the buttons to go from image to image work, What is the issue you are running into with the slider? As for the widget area you could try giving this plugin a try and see if it works for you, Beyond that you would generally have to modify the code of the theme to add a widget area above the nav bar. I have included links on how to create a child theme below so your changes will not be overwritten from updates and the documentation for tempting on BoldGrid.

https://www.boldgrid.com/support/designers-developers/how-to-create-a-child-theme-to-customize-your-wordpress-website/

https://www.boldgrid.com/docs/theme-guide

Best Regards,

Kyle M

Hello,

Thanks for contacting us about this issue. I was unable to replicate the issue in chrome. I am Currently using version Version 61.0.3163.100 for Ubuntu. Have you tried disabling all the extensions in your browser and clearing the cache to see if the issue persists?

Best Regards,

Kyle M

Hello,

Thanks for contacting us, It depends on what your trying to do, If you simply want to take them to another page then HTML would probably be the simplest way. If you are trying to take them to different pages that will have different forms based on what their selection on the first page is you could use the conditional logic feature of any of the common forms plugins. Gravity forms, Ninja Forms, and WPforms all have this feature.

Best Regards,

Kyle M

Hello Rodney,

BoldGrid is based on WordPress so WordPress plugins will work on the site aswell, You could use something like WPForms to create a form that would allow users to submit posts to your site which could have whatever links you are wanting them to share, There is a guide on how to do that here. You can also put whatever ads you want anywhere on your site.

Best Regards,

Kyle M

Hello Thefolk11,

I have taken a look at the site and there are no errors showing in the browser console so the changes you made were correct. We are happy to hear you got it working the way you wanted it.

Best Regards,

Kyle M