Marko Vasiljevic

Hello,

Thank you for reaching out and I am happy to help!
The W3 Total Cache uses the rewrite capabilities of your server to serve the images as a webp.
All images converted with the Image Service tool are sent to a third-party server maintained by the W3 Total Cache team which reduces resource consumption and allows for a large number of conversions in environments where resources can be limited such as shared hosting. Images sent to the W3TC server for conversion are only held temporarily and no permanent information is kept on the server regarding the images.
The images are converted:
https://financebenz.com/wp-content/uploads/2023/07/Delete-Transaction-History-Featured-Image.webp

However, you cannot download images as webp. webp is a web format.

I hope this answers your questions.

Thanks!

Hello Erwin,

Thank you for reaching out and I am happy to help!
You can disable Fragment Caching in W3 Total Cache Performance>Extensions, and click on Deactivate.

As for the PHP warning, make sure that the Caching method is selected for Fragment Cache in Performanc>General settings – Fragment caching.

The second part should not be needed if the Fragment Cache is disabled.
Thanks!

Hello,

Thank you for reaching out.
Since this is a public forum, please reach out directly via the W3 Total Cache support channel in Performance>Support>Billing, and provide your details about the purchase so I can check the subscription and provide you with the invoice requested.
Thanks!

Hello,

Thank you for reaching out and I am happy to help!
Can you please try to exclude the sitemap from being cached by the W3 Total Cache?
Please check the Rankmath documentation for this.
I hope this helps!
Thanks!

Hello William,

Thank you for reaching out.
As I’ve mentioned in the previous topic, please reach out to us directly via the W3 Total Cache plugin in Performance>Support or via the website contact form.
This is a public forum, and because of that I removed the emails and I cannot share the license key here.
We are awaiting your email.
Thanks!

Hello Cynthia,

Every test I performed suggests that the website is in optimal condition.
The time to the first byte is excellent and there are no issues with caching. Additionally, you are serving the website from Cloudflare.
Please see the Gtmetrix report below:

As for Minify, You are using Cloudflare Minify as I can see, however, you can check if Minify is enabled in the Performance>General settings. Please note that is not recommended to use more than one minify solution.
Thanks!

Hello Will,

Thank you for reaching out and I am happy to help!
Currently, we are not offering any trial Pro licenses for the W3 Total Cache, or offering monthly payments for the license.
Can you please share which Pro option you are looking for to improve the performance of your website?
Thanks!

Hello Cynthia,

Thank you for reaching out.
I’ve tested your website and the speed is great with the W3 Total Cache.
I’ve uploaded the Google Page speed score from Lighthouse, and the score is awesome.
The speed is the same using the webpagetest in all 3 rungs when I tested.
The “yellow bars” are related to the external files loading on your website (facebook, google ads, etc)

Hello Emmi,

Thank you for reaching out and I am happy that the CDN functionality in W3 Total Cache works great for you.

Unfortunately, the CDN feature is integrated into the W3 Total Cache, and making a separate plugin for this would be a lot of work.
I understand that you may not need any other caching features, however, you can simply keep all other settings disabled in the W3 Total Cache, using only the CDN feature to serve static assets from the CDN.
I hope this helps!
Thanks!

Hello Ricard,

Thank you for reaching out and I am happy to help!
Can you please share if this section is on a specific page (and share the URL of the page if possible) or is it embedded in the one-page website?
In W3 Total Cache you can exclude pages from being cached in Performance>Page Cache>Advanced>” Never Cache following pages” or, you can use Page Fragment Cache to wrap the specific PHP code with and therefore exclude this part of the page from being cached.

Please check the FAQ in the link provided for more details about Page Fragment Cache.

I hope this helps!

Thanks!

Hello Kevin,

Thank you for reaching out and I am happy to assist you with this.

If convenient, can you please share your website URL?
In the Woocommerce settings, there should be a setting to Ajax add to cart for WooCommerce. This will bypass the cache and load the cart dynamically with W3 Total Cache.
Also, check if the cache control and expires header is set for the HTML&XML section in Performance>Browser Cache and disable it, save all settings, and purge the cache.
Make sure that the option “Don’t cache pages for logged-in users” is enabled in Performance>Page Cache.

Let me know if this helps!

Thanks!

Hello Nico,

As Per our conversation via the W3 Total Cache support channel, this is now solved and we closed the ticket.
Thanks!

Hello Suraj,

Thank you for reaching out and I am happy to assist you with this.
There are two ways to achieve this. The first and the best one is to fire. the login process using ajax which will bypass the cache.
Alternatively, you can use Page Fragment Cache and wrap the specific PHP code with replacing the PHP code and excluding the part of the page from being cached.
You can check more details on our FAQ page.

Thanks!

Hello,

Thank you for reaching out and I am happy to help!
We are aware of this issue and we have a ticket open for this in the W3 Total Cache Github repository.
Please add any comments in the ticket below:
https://github.com/BoldGrid/w3-total-cache/issues/243

Thanks!

Hey Ross,

You are most welcome!

We would really appreciate it if you could take a minute and post a review here. This will help us to continue offering a top-notch product to users.
Thanks!

Hello Ross,

I am sorry about the issue you are experiencing and I am happy to assist you with this.
I’ve checked your website and in the password reset link: https://kwik-wall.com/wp-login.php?action=lostpassword&redirect_to=portal-landing-page
I’ve checked the sources and this page is not being cached since it contains a query
Page Caching using disk (Requested URI contains query)
Can you please disable W3 Total Cache and see if the issue persists, since you mentioned that if you deactivate Paid Membership Pro the issue goes away?
If the issue is not there when the W3 Total Cache is disabled, it means that the problem is not related to the W3TC. If the issue is gone, please disable the settings one by one in Performance>General settings, save all settings and purge the cache after each setting is disabled, and see which option may be causing the problem.
Also, in Performance>Page Cache, make sure that the option “Don’t cache pages for logged-in users” is enabled.

Thanks!

Hello,

Thank you for your feedback.
Inspect the source of the page, scroll down to the W3TC Html snippet and check the page cache status if the cookie is loaded.
Thanks!

Hello Manny,

Thank you for reaching out and I am happy to assist you with this
In W3 Total Cache, you can exclude specific pages from being cached or minified in Performance>Page Cache>” Never Cache following pages” and Performance>Minify>”Never Minify following pages”.
So for example if the page you wish to exclude is https://yourwebsite.com/users/
You simply need to add /users/ to Never Cache following Pages filed or Never Minify following pages if you also do not want this page to be minified.

As mentioned in the documentation you shared, you can also exclude pages that contain specific cookie from being cached in Performance>Page Cache>Advanced> Rejected cookies: and add the cookies to the list.

I hope this helps!

Thanks!

Hello,

Thank you for reaching out and I am happy to assist you with this.
There are two ways to approach this. The first is to check the plugin you are using for the cart to see if there is an Ajax option that will bypass the cache and keep the cart icon dynamic.
Alternatively, you can use Page Fragment Cache in W3 Total Cache. Please check more in our FAQ for more details about Page Fragment Caching.
With this, you can wrap a specific code with and exclude it from the cache.
To confirm this is related to Page Caching, please let me know if the issue persists when you disable Page Cache, and also, let me know if you have any additional layers of caching like server-side caching or similar.

THanks!

Hello Torlock,

Thank you for reaching out.
The drop-in should be – db-cluster-config.php

Please manually delete the db.php and db-cluster-config.php. Go to W3 Total Cache and enable DB cluster.
As mentioned before, you need to edit the db-cluster-config.php and once you are prompted to edit Database Cluster Configuration File, instead of using the entire example, use the following:

<?php

global $w3tc_dbcluster_config;

$w3tc_dbcluster_config = array(
	'databases' => array(
		'master' => array(
			'host'     => DB_HOST,
			'user'     => DB_USER,
			'password' => DB_PASSWORD,
			'name'     => DB_NAME
		),
		'slave' => array(
			'host'     => DB_HOST,
			'user'     => DB_USER,
			'password' => DB_PASSWORD,
			'name'     => DB_NAME,
			'write'    => false,
			'read'     => true,
			'timeout'  => 0.2
		),
	)
);

Once you finish and save the config file, you can inspect the source in backend and you will see the following W3TC HTML snippet:

<!--
Performance optimized by W3 Total Cache. Learn more: https://www.boldgrid.com/w3-total-cache/

<strong>Database cluster enabled </strong>

Served from: yourwebsite.com @ 2023-08-04 16:40:16 by W3 Total Cache
-->

Let me know if this helps!