Marko Vasiljevic

Hello Mel,

Thank you for your feedback.
First of all, this is just a warning and it does not impact the performance of your website. Nothing to worry about. Next, I do see the warning in the console, so there is a chance that either you did not the proper path to the file: /wp-content/plugins/w3-total-cache/pub/js/lazyload.min.js or you have not added it to the correct place so please share the Performance>Minify>Advanced>” Never minify the following JS files:”
Please make sure that you saved all settings and purged the cache once the path was added and please share the screenshot of the Performance>Minify page.
I am not sure where you are performing the tests, however, in Google Page speed the score is amazing
https://pagespeed.web.dev/analysis/https-www-hundetraining-mit-roya-at/yo7y7ut19g?hl=en&form_factor=desktop

I am also seeing no report related to the image you are mentioning impacting the performance.
Thanks!

Hello,

I am sorry about the issue you are experiencing and I am happy to assist you with this.
Can you please try to disable the settings one by one in W3 Total Cache Performance>general settings, save the settings and purge the cache after each setting is disabled and see which one might be causing the issue?
Please start with the Lazyloading option, save all settings, and purge the cache.
Thanks!

Hello Mel,

I’ve checked your website and the Lazyload is working just fine. If you check the images they have class=”gb-image gb-image-9c061411 lazy loaded” so Lazyload is working as it should. This warning is triggered due to the fact that the file was also minified.
I can see that you also have the minify enabled.
Can you please try adding the following to W3 Total Cache Performance>Minify>Advanced>”Never minify the following JS files:”
/wp-content/plugins/w3-total-cache/pub/js/lazyload.min.js
Save all settings and purge the cache and see if the problem persists.
Thanks!

Hello Mel,

Thank you for reaching out. I’ve replied to your question related to the W3 Total Cache compatibility check in the wp.org forums. Check: https://wordpress.org/support/topic/compatibility-check-12/

Please continue any further correspondence there so we can avoid duplicating the answers.
Thanks!

Hello,

Thank you for your feedback and for providing the details on this.
Let me check and make some tests on this and I’ll get back to you with more details.
Thanks!

Hello,

Thank you for reaching out and I am happy to assist you with this.
Can you please share if you are using any security plugin or any plugin that may alter the naming of the folder structure?
This may prevent W3 Total Cache from getting the correct path.
Thanks!

Hello Fernando,

Thank you for reaching out and I am happy to assist you with this.
If you are referring to the W3 Total Cache Pro license, it’s a yearly subscription and it’s not being charged monthly.
Please reach out directly to us via the website contact form and provide the information about your subscription so I can check this for you.
Thanks!

Hello,

Still testing the behavior, I’ll get bac to you once I have more information.
Thanks!

Hello,

Thank you for your feedback.
Let me check this and I’ll get back to you.
Thanks!

Hello Jonathan,

Thank you for reaching out.
We are aware of this and we have tickets opened for these in our GH repo as you already know.

https://github.com/BoldGrid/w3-total-cache/issues/583
https://github.com/BoldGrid/w3-total-cache/issues/513

I’ve added your comments there and also notified the team, and this will hopefully be added in the May/June release.
PLease make sure to add any commends or suggestions in the tickets mentioned, which I can see you already did.
Thank you again for reaching out and for bringing this to our attention, and thank you for your patience!

Hello,

Thank you for your feedback.

Please use the link provided and email us for more details.
You can email us using this link and make sure to add the link to this topic
Thanks!

Hello,

Thank you for your feedback.

When you inspect the source and check the developer tools at the bottom of the page there should be a W3TC HTML snippet:

<!--
Performance optimized by W3 Total Cache. Learn more: https://www.boldgrid.com/w3-total-cache/

Can you please let me know if you can see this and also let me know the website URL?
Thanks!

Hello,

Thank you for reaching out and I am happy to help.
Please note that the W3 Total Cache is a yearly subscription and bon monthly, so the price of 8.25 per month is for 12 months in total.
W3 Total Cache Pro licenses are valid on a per-install basis, meaning you need one for every WordPress instance you run. If you have three separate websites, you will need three licenses in total—one for each site. If you have five sites in a WordPress multisite instance, you need just one license for all five sites. If you are interested in bulk licensing, please email us for more information.
Thanks!

Hello Amanda,

Thank you for reaching out and I am happy to assist you with this.
There is no link to download the Pro version of the W3 Total Cache plugin and the license key, should be added to the existing W3 Total Cache installation
Enter the license key in Performance>General settings, Licensing sub-box, license field, verify the license with the “verify license button” and save all settings.

W3 Total Cache Pro should be active after these steps!

Thanks!

Hello Nicolas,

I am sorry about the issue you are experiencing and I am happy to help.
Please completely remove and re-install W3 Total Cache
To completely remove W3TC:
1. Purge Cache
2. Deactivate and Delete Plugin
3. Check the .htaccess File (make a backup)
W3TC will create many directives in the .htaccess file to control the caching behavior. Each section will start and end with comments like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”.
Ensure that no residual entries are left over in your .htaccess file after deleting the plugin.
4. Delete wp-content files and folders
– cache folder
– w3tc-config folder
– object-cache.php (if exists)
– advanced-cache.php (if exists)
– db.php (if exists)
– upgrade folder
– delete a w3-total-cache folder in wp-content/plugins/ (if exists)
5. Delete Cached Files from CDN (if using CDN)
Besides deleting all the relevant files, if you use CDN then ensure to purge the cached content from your CDN. This is necessary when you enabled minify option in W3TC settings. You should delete the minified and combined scripts and CSS files from your CDN server to avoid the site breaking on the browser.
6. Go to your wp dashboard and re-install W3 Total Cache

Let me know if this helps!

Thanks!

Hello,

Thank you for reaching out and I am happy to answer.
Yes, you need a W3 Total Cache Pro license to use DB Cluster.
The button issue for a single-blog setup is still not fixed, unfortunately, however, It should work if the file is placed in WP_CONTENT_DIR . ‘/db-cluster-config.php’.
there should be a DB cluster word in the footer comment
Thanks!

Hello,

Thank you for reaching out and I am happy to help!
We’ve received your email via the W3 Total Cache support channel and replied to it. You confirmed that the license key is now applied and the Pre version is active.
Thanks!

Hello Tim,

Thank you for reaching out and I am happy to assist you with this.
Can you please confirm that the Fragment Cache extension is enabled in W3 Total Cache Performance>Extensions, also, In Performance>General settings, please make sure that you have selected the Fragment cache machining method and saved all settings.
Thanks!

Hello Tim,

We’ve received your email via the W3 Total Cache support channel and replied to it.
Please continue the correspondence there so we can avoid duplicating the answers.
Thanks!

Hello David,

Thank you for reaching out,
Please check out this form on the W3 Total Cache website, and send your request with the information about your subscription.
Thanks!