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Hello,
Thank you for your feedback.
Inspect the source of the page, scroll down to the W3TC Html snippet and check the page cache status if the cookie is loaded.
Thanks!Hello,
You have created two new but the same topics which are duplicates of the first one.
Please reach out to us via the website contact form.
Thanks!Hello Manny,
Thank you for reaching out and I am happy to assist you with this
In W3 Total Cache, you can exclude specific pages from being cached or minified in Performance>Page Cache>” Never Cache following pages” and Performance>Minify>”Never Minify following pages”.
So for example if the page you wish to exclude is https://yourwebsite.com/users/
You simply need to add/users/to Never Cache following Pages filed or Never Minify following pages if you also do not want this page to be minified.As mentioned in the documentation you shared, you can also exclude pages that contain specific cookie from being cached in Performance>Page Cache>Advanced> Rejected cookies: and add the cookies to the list.
I hope this helps!
Thanks!
Hello,
Thank you for reaching out and I am happy to assist you with this.
Please reach out to us directly via the plugin in Performance>Support or the support button in the upper right corner of the W3 Total Cache dashboard, so we can discuss this as this is a public form and we should not share any sensitive information.
Thanks!Hello,
Thank you for reaching out and I am happy to assist you with this.
There are two ways to approach this. The first is to check the plugin you are using for the cart to see if there is an Ajax option that will bypass the cache and keep the cart icon dynamic.
Alternatively, you can use Page Fragment Cache in W3 Total Cache. Please check more in our FAQ for more details about Page Fragment Caching.
With this, you can wrap a specific code withand exclude it from the cache.
To confirm this is related to Page Caching, please let me know if the issue persists when you disable Page Cache, and also, let me know if you have any additional layers of caching like server-side caching or similar.THanks!
Hello,
Thank you for reaching out and I am happy to assist you with this.
What you are seeing are not the error messages. Those are W3 Total Cache notifications.
As you can see, the Permissions are set to 777 and you should set them to 755, and since you are on the Nginx environment, you should restart your nginx for the specific rules to be applied.
Thanks!Hello Torlock,
Thank you for reaching out.
The drop-in should be –db-cluster-config.phpPlease manually delete the db.php and db-cluster-config.php. Go to W3 Total Cache and enable DB cluster.
As mentioned before, you need to edit the db-cluster-config.php and once you are prompted to edit Database Cluster Configuration File, instead of using the entire example, use the following:<?php global $w3tc_dbcluster_config; $w3tc_dbcluster_config = array( 'databases' => array( 'master' => array( 'host' => DB_HOST, 'user' => DB_USER, 'password' => DB_PASSWORD, 'name' => DB_NAME ), 'slave' => array( 'host' => DB_HOST, 'user' => DB_USER, 'password' => DB_PASSWORD, 'name' => DB_NAME, 'write' => false, 'read' => true, 'timeout' => 0.2 ), ) );Once you finish and save the config file, you can inspect the source in backend and you will see the following W3TC HTML snippet:
<!-- Performance optimized by W3 Total Cache. Learn more: https://www.boldgrid.com/w3-total-cache/ <strong>Database cluster enabled </strong> Served from: yourwebsite.com @ 2023-08-04 16:40:16 by W3 Total Cache -->Let me know if this helps!
Hello Gabrio,
Thank you for reaching out.
We’ve received your email and replied to it asking for more specific details about the code injection in W3 Total Cache.
Please continue the correspondence there so we can avoid duplicating the answers.Thanks!
Hello Giuseppe,
Thank you for reaching out and I am happy to assist you with this.
To enable the W3 Total Cache Pro, enter the license key in Performance>General settings, Licensing sub-box, license field, verify the license with the “verify license button” and save all settings.W3 Total Cache Pro should be active after these steps!
Let me know if this helps!
Thanks!
Hey Tim,
Sorry for the late reply.
Yes, I can also see the changes.
The possible issue may be that the website was open in the browser, and it was not reloaded. Even if the cache is purged, browsing through the website after this will still show the old cached pages.
So they should check in the incognito window, or reload the page crtl+f5I hope this helps!
Thanks!
Hey Tim,
Sorry for the late reply.
Yes, I can also see the changes.
The possible issue may be that the website was open in the browser, and it was not reloaded. Even if the cache is purged, browsing through the website after this will still show the old cached pages.
So they should check in the incognito window, or reload the page crtl+f5I hope this helps!
Thanks!
Hello Tim,
Thank you for reaching out and I am happy to assist you with this.
I’ve checked the website and busted the cache, and both versions look the same for me. Can you please share what is actually updated? Content or some styling of the website?
Is there a chance you could share what it suppose to look like (before and after disabling W3TC), because I can see that the W3 Total Cache is installed and active, and again, I am not seeing the difference when the cache is bypassed?Thanks!
Hello Mark,
Thank you for reaching out and I am happy to assist you with this.
Let me check this and research a bit more and I’ll get back to you with more information regarding adding this to the W3 Total Cache plugin.
Thanks!Hello Wayne,
Thank you for reaching out!
Can you please disable the HTML&XML Cache-control and expires header in W3 Total Cache Perofmrance>Browser Cache, save all settings and purge the cache and see if the problem persists?
Thanks!Hello Mel,
Thank you for reaching out and I am happy to assist you with this.
This is not related to the W3 Total Cache plugin.
The sitemap URL is throwing 404 because it does not exist on your server or by that name. The Rankmath generated sitemap works:
https://www.hundetraining-mit-roya.at/sitemap_index.xmlOnce again, this is not because of the W3TC.
Thanks!
Hello Nick,
We received the email you sent a day ago and replied to it.
Please check your email.Thanks!
Hello Mel,
Thank you for reaching out.
I’ve checked the sitemap you provided and as I can see all the steps you have taken in the W3 Total Cache, successfully secluded the sitemap from being cached. As I can see your sitemap is not cached now, so there is no need to add or remove additional steps.
And no, I don’t believe there will be any google penalties because of this.
Thanks!
Hello,
Thank you for reaching out.
Since this is a public forum, I’ve removed the license key.
We’ve received your email via the W3 Total Cache support channel and replied to it.
Please follow the instructions provided there.
Thanks!Hello Ryan,
Thank your feedback. Are you using Nginx or Apache? Please check the nginx.conf/.htaccess file and check for the W3TC webp rules.
Also can you please change the Cloudflare Browser Cache TTL to respect the origin headers?Thanks!
Hey Adam,
Thank you for your feedback.
It would be great if you could share what the problem was.
As for Brotli, please run the compatibility check in the W3TC dashboard and share the screenshot.
Thanks!Hello Davide,
W3 Total Cache Pro licenses are valid on a per-install basis, meaning you need one for every WordPress instance you run. If you have three separate websites, you will need three licenses in total—one for each site. If you have five sites in a WordPress multisite instance, you need just one license for all five sites. If you are interested in bulk licensing, We are offering plans for a single license activation on multiple installations.
The bulk of 5 activations – $350/year
The bulk of 10 activations – $500/year
We do not have any unlimited license plans at the moment.
If you are interested in the plans above, please email us for more information.
Thanks!
Hello Ryan,
Thank you for reaching out and I am happy to assist you with this.
As I can see, the images are converted:
https://www.techatcost.co.za/wp-content/uploads/2022/02/microsoft-surface-ac-adapter-65w-1-600×600.webpThe thing that I can see is that the caching and the browser caching are also handled by Cloudflare. Have you purged all cache in the W3 Total Cache and have you also purged the Cloudflare cache after converting the images?
Thanks!Hello Everyone,
First of all, my sincerest apologies for the delay on this matter.
We have managed to find the problem and the reason why we could not replicate the issue. In the past weeks, we’ve put a lot of effort into this and we have found the solution.
This problem will be fixed in the next release, and since we need to change some files, unfortunately, it’s not a one-liner fix.I’ll make sure to share the fix immediately once we confirm it’s working.
Once again, thank you for your patience, and please make sure to check for the upcoming release, or this topic thread where I’ll share the information about the fix.
Thank you once again!
Hello Everyone,
First of all, my sincerest apologies for the delay on this matter.
We have managed to find the problem and the reason why we could not replicate the issue. In the past weeks, we’ve put a lot of effort into this and we have found the solution.
This problem will be fixed in the next release, and since we need to change some files, unfortunately, it’s not a one-liner fix.I’ll make sure to share the fix immediately once we confirm it’s working.
Once again, thank you for your patience, and please make sure to check for the upcoming release, or this topic thread where I’ll share the information about the fix.
Thank you once again!
Hello Adam,
Thank you for your feedback.
We need to replicate this and make sure that the paths are correct and the Java is installed correctly
I’ll get back to you once I have more details and am able to replicate the problem.
FOr the time being, you should use the default Minify option.
As for the Brotli, W3 Total Cache only recognizes the PHP extensions so please make sure that the https://github.com/kjdev/php-ext-brotli PHP brotli extension is installed on your server.Thanks!
Hello Shante,
Thank you for reaching out and I am happy to assist you with this.
Since you are a W3 Total Cache Pro user, please reach out to us directly via the plugin in Performance>Support>Bug report and provide the details about your subscription including this forum topic.Thanks!
Hello Andy,
First of all, I am very sorry about any inconvenience you may have with the W3 Total Cache plugin.
I must assure you that our plugin which has 1.6 million active installations is not any kind of malware, and I was confused by your question because you mentioned the Wp Fastest Cache plugin in the initial post.
I must also state that we have not received any emails or screenshots from you, regarding this issue or anything else.
You can always reach out directly to us using the website contact from https://www.w3-edge.com/contact/
Provide the details there and we will be more than happy to help you remove the plugin.
As I’ve mentioned before, I’ve checked your website and I can see that you have multiple layers of caching so there is a chance of a conflict with the rules added to the .htaccess file, and possibly something was cached on a server level or Cloudflare, especially if you have integrated the Cloudflare with the W3 Total Cache.
You can always upload the images to imgur.com and share the images here, but please reach out directly to us via the link provided https://www.w3-edge.com/contact/ and share the information there.
Pleas let me know here when you send an email.Thanks!
Hello Mel,
Thank you for reaching out.
I’ve checked the page using different devices and browsers and I am seeing a normal page as always.
This depends on which modules you have enabled for caching so when you’re making changes like this, in W3 Total Cache you should always purge all cache. In the top admin bar, however over Performance and click Purge All CachesI hope this helps!
Hello Adam,
YOu can upload the images to imgur.com and share the link.
Thank you for the feedback.
Can you please also share what you added to the Path to JAVA executable: and Path to JAR file: and what message you are getting when clicking the Test YUI Compressor button?
Thanks!Hello Adam,
Thank you for reaching out and I am happy to assist you with this.
Can you please share the screenshot of the W3 Total Cache settings in Performance>Minify> JS section and please let me know if you had the YUI Compressor enabled before or have you just selected this option and the issue started to occur?
Thanks!Hey Mel,
Thank you for reaching out and I am happy to answer.
As I’ve mentioned in the previous topic regarding this, security headers are an option in the W3 Total Cache, however, how and if you are going to use it, it depends on you, your website, and what you are trying to achieve so there is no single answer for this.
In W3 Total Cache Browser Cache settings there is a description for each option. Again, it’s up to you on what you are trying to achieve and how the website should behave, and this is why there are a lot of articles explaining the Security headers, however, there are no recommended settings, since every website’s traffic, purpose and content is different.I hope this answers your question
Thanks!
Hello Mel,
This is a public forum for W3 Total Cache and other products and any replies or topics must be approved by the Administrator to avoid potential spam or sharing of sensitive information.
You added an email used for a reply, and you checked the responses there.
You can also check the forum posts in the link below:
https://www.boldgrid.com/support/topics/Thanks!
Hello Mel,
Thank you for your feedback.
This is a public forum and any replies or topics must be approved by the Administrator to avoid potential spam or sharing of sensitive information.
The Security headers do not have any impact or conflict with Minify so you should not worry about this.
The security headers are an option in the W3 Total Cache, however, how and if you are going to use it, it depends on you, your website, and what you are trying to achieve so there is no single answer for this.X-Frame-Options directives#
The X-Frame-Options header has three different directives in which you can choose from. These must be sent as an HTTP header, as the browser will ignore if found in a META tag. It is also important to note that certain directives are only supported in certain browsers. See browser support further below in this post. While it is not required to send this response header across your entire site, it is best practice to at least enable it on pages that need it.1. deny directive#
The deny directive completely disables the loading of the page in a frame, regardless of what site is trying. Below is what the header request will look like if this is enabled.X-Frame-Options: deny
This might be a great way to lock down your site, but it will also break a lot of functionality. The following two directives below are more common use cases for a typical website.Examples of sites currently using the deny directive:
Facebook
GitHub2. sameorigin directive#
The sameorigin directive allows the page to be loaded in a frame on the same origin as the page itself. Below is what the header request will look like if this is enabled.X-Frame-Options: sameorigin
We have the sameorigin directive enabled on this website. With this directive enabled, only our website is allowed to embed an iframe of one of our pages. This is probably the most commonly used directive out of the three. It is a good balance between functionality and security.It is also important to note that if a browser or plugin can not reliably determine whether the origin of the content and the frame have the same origin, this must be treated as deny.
Examples of sites currently using the sameorigin directive:
Twitter
Amazon
eBay
LinkedIn3. allow-from uri directive#
The allow-from uri directive allows the page to only be loaded in a frame on the specified origin and or domain. Below is what the header request will look like if this is enabled.X-Frame-Options: allow-from https://www.example.com/
This allows you to lock down your site to only trusted origins. But be careful with this directive. If you apply it and the browser does not support it, then you will have NO clickjacking defense in place.As for the CSP (Content security policy) and GTM, please check the article below for more assistance with the setup:
https://developers.google.com/tag-platform/tag-manager/web/cspI hope this helps!
Thanks!
Hello Mel,
Thank you for reaching out and I am happy to assist you with this.
Your website is utilizing W3 Total Cache Lazyload just perfectly. As I can see there are no issues with the lazyload or the images “jumping”.The list in the Exclude Words: words section is the default list so that known problems with some specific themes or other plugins can be avoided. You should keep the original list in your setup. The section Exclude Words: is also there if you wish to exclude a specific image from Lazyload feature, which is not needed in your case.
The Lazy Loading Threshold is a personal preference. You can try changing this accordingly and see if this adds to your preference and user experience. From what I am seeing, there is no need to change any options in Lazyload section.
Thanks!
Hello Mel,
Thank you for your feedback.
When implementing a Google tag manager script, The function then creates a new script element, sets its src attribute to the URL of the GTM JavaScript file, and appends it to the element of the HTML document. The id parameter passed to the GTM JavaScript file is the GTM container ID that identifies the specific GTM container that the website owner has set up in the GTM interface.
So you should not worry about any conflict with W3 Total Cache in this case.As for the X-Frame-Options, you can enable this and set a Directive in Performance>Browser Cache>Security headers section
This tells the browser if it is permitted to render a page within a frame-like tag (i.e.,<frame>,<iframe>or<object>). This is useful for preventing clickjacking attacks.Thanks!
Hello Dan,
Thank you for reaching out and I am happy to assist you with this.
In W3 Total Cache, Excluding JS Files From Minify does work. However, as you can see in the description:
Always ignore the specified JS files. Use relative paths.
So you should add one path per line, for example:
/wp-includes/js/jquery/jquery.min.js
/wp-includes/js/jquery/jquery-migrate.min.js
You cannot use regex to exclude multiple files in the same directory.
Once added, make sure to save all settings and purge the cache.I hope this helps!
Thanks!
Hello Petus,
Thank you for reaching out and I am happy to assist you with this.
W3 Total Cache Pro licenses are valid on a per-install basis, meaning you need one for every WordPress instance you run. If you have three separate websites, you will need three licenses in total—one for each site. If you have five sites in a WordPress multisite instance, you need just one license for all five sites. If you are interested in bulk licensing, please email us for more information.Hello Mel,
You should purge the cache every time the content of your website is changed.
So for example, if you add any new blog post or a new page, you should purge the cache.In the tests I’ve shared with you, the blocking time is 0ms which means that there is no need for eliminating any render-blocking resources.
The first and the second minify questions are related. W3 Total Cache does not optimize any external files like Google Tag Manager or Google Analytics. so there is no need to exclude any files as those are 3rd party files that are loading on your website from external servers.
I hope this helps!
Thanks!
