Marko Vasiljevic

Hello,

Thank you for reaching out and I am happy to assist you with this

Can you please disable minify in W3 Total Cache Perfirmance>General settings, save all settings and purge the cache and see if the issue persists?
If the issue is gone, re-enable minify, and disable the settings in Performance>minify one by one (HTML minify, JS minify, CSS minify) and see which one might be causing the issue.
Make sure to save all settings and purge the cache after each option is disabled.
Thanks!

Hello,

Thank you for your feedback.
This was created a long time ago, and now the access for this is restricted using API.
We’ll be checking this and making changes to this option.
Thank you for bringing this to our attention

Hello Israel,

Thank you for reaching out and I am happy to assist you with this.

The ‘Enable database cluster’ option won’t appear on single-blog setups (bug). However, we are working on a fix for this, and this will be added in the future W3 Total Cache releases.
You can find the example of the file in ini/dbcluster-config-sample.php

once edited and placed to /wp-content/db-cluster-config.php – it starts to work regardless of the checkbox. there should be DB cluster word in footer comment

I hope this helps!

Thanks!

Hello,

Thank you for reaching out and I am happy to assist you with this.
Can you please share which Cloudflare plan you are using to connect with the W3 Total Cache, and have you set any custom rules in WAF settings – Cloudflare dashboard?
Thanks!

Hello Andrey,

Thank you for reaching out!

W3 Total Cache Pro licenses are valid on a per-install basis, meaning you need one for every WordPress instance you run. If you have three separate websites, you will need three licenses in total—one for each site. If you have five sites in a WordPress multisite instance, you need just one license for all five sites. If you are interested in bulk licensing, please email us for more information.
We are offering plans for a bulk of 5 and 10 activations.

Thanks!

Hello Melyssa,

Thank you for your feedback.
Yes, you should use a caching plugin to serve cached pages for the users, and make sure that the Browser Cache is enabled, so it’s always recommended to use W3 Total Cache. Depending on the website some advanced features like Minify or Object Caching can also help. YOu should not rely on your server to serve the website as fast as you can, so W3 Total Cache is the way to go.
To answer your questions:

1. W3 Total Cache does not set any cookies
2. Most of the plugins for cookies and cookie banners are compatible with the W3 Total Cache so there are no compatibility issues.
3. No, W3 Total Cache does not affect any cookies set or shown in Chrome developer tools

I am not sure what is the problem with the Maintenance Pro however, you can temporarily disable W3TC to confirm that there are some compatibility issues.
Thanks!

• This reply was modified 1 year, 7 months ago by Marko Vasiljevic.

Hey Tim,

I’ve also replied via email. Please check the reply there and continue the correspondence there so we can avoid duplicating thew answers.
Thanks!

Hello Nick,

I have re-sent the license information to the email you used to open this topic with.
I’ve removed the sensitive information from the post since this is a public forum.
Please check your email and reply via the W3 Total Cache support channel if you have any other questions.
Thanks!

Hello Robert,

Thank you for reaching out.
I’ve removed all the sensitive information since this is a public forum. Please reach out directly via the W3 Total Cache support channel in Performance>Support or via the website contact form, and provide the instructions about your subscription so we can check this for you.
Thanks!

Hello Melyssa,

Thank you for reaching out and I am happy to assist you with this.
There should be no issues with installing and using W3 Total Cache when the website is password protected as long as the permissions allow W3TC to write in those directories, for example, the .htaccess file creates a /cache/ folder, etc.
W3 Total Cache does not use or collect website visitors’ data and is fully GDPR compliant.
As for the CDN, this is the option in the W3 Total Cache. However, you also need to be signed up with a CDN provider, for example, Stackpath. Please check more about this in our article.

I hope this helps and let me know if you have any other questions.
Thanks!

• This reply was modified 1 year, 8 months ago by Marko Vasiljevic.

Hello Rudy,

Thank you for reaching out.
I’ve already replied and replied again to the email you sent via the W3 Total Cache support channel.
Please check your email and make sure to check the spam folder.
Thanks!

Hello David,

Thank you for reaching out and I am happy to assist you with this.
We’ve never received any email from you regarding this. Can you please contact us directly via the W3 Total Cache support channel in Performance>Support or the website’s contact form?
Also, we would really love if you could share more details on what you were looking for and what were your exact expectations of the Pro version, so we can understand why this was not something you were looking for.
Thanks!

Hello Florian,

Thank you for reaching out and I am happy to assist you with this.
In W3 Total Cache Performance>Page Cache, there is a “Late initialization” setting. This is available with Disk: Basic or any memory-based caching.
Have you tried enabling this and see if it helps!?
Thanks!

Hello Andrei,

Thank you for reaching out and I am happy to answer.
W3 Total Cache is a free plugin and upgrading to W3 Total Cache Pro to unlock advanced analytics, fragment caching, full site delivery, extension support, and other tools that will allow you to completely fine-tune your website’s performance.
W3 Total Cache Pro licenses are valid on a per-install basis, meaning you need one for every WordPress instance you run. If you have three separate websites, you will need three licenses in total—one for each site. If you have five sites in a WordPress multisite instance, you need just one license for all five sites. If you are interested in bulk licensing, please email us for more information.

Thanks!

Hello Daniel,

Thank you for reaching out and I am happy to help!

Can you please disable the settings one by one in W3 Total Cache Performance>general settings, save the settings and purge the cache after each setting is disabled and see which one might be causing the issue?

Thanks!

Hello,

Thank you for reaching out and I am happy to assist you with this.
Can you please drop us a note directly via the W3 Total Cache support channel within the plugin in Performance>Support>Billing, or via the website contact form? Please provide any information about your W3TC Pro subscription there so we can find the subscription and provide the access to account management.
Thanks!

Hello Mike,

Thank you for reaching out and I am happy to assist you with this.
Can you please drop us a note directly via the W3 Total Cache support channel within the plugin in Performance>Support>Billing, or via the website contact form?
Thanks!

Hello Peter,

Thank you for reaching out and I am happy to assist you with this.
This may be called by some other plugins as well, depending on a theme or the plugins you are using. Since you are updating a product category, there is a chance that woocommerce is calling flush_all.
The W3 Total Cache only purges the page that is updated.
To confirm this, please disable all purge settings in the Performance>Page Cache>Purge policy and let me know if the problem persists.
If the issue persists, it means that 3rd party plugin//them is calling the purge and we have a programmatic solution for this.

Thanks!

Hello Marc,

Sorry for the late reply.
There is no option to do this via the wp-config.php file. You can try is adding db-config.php
Please check more details on our wiki page.
Thanks!

Hello Stephanie,

Thank you for reaching out and I am happy to assist you with this.
You can call the W3 Total Cache function w3tc_dbcache_flush(); to purge the DB cache. You can also use wp_cli and call wp w3-total-cache flush database.

Thanks!