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    • 3rd Party Plugins

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0
Fixed

Typo on boldgrid.com

transfercenter4 5 years ago updated by support (Support) 5 years ago 1

On https://www.boldgrid.com/website-speed-test/

it should say "determine", not "determines" in the following text:

SPEED COACH PERFORMS A FULL SPECTRUM WEBSITE SPEED TEST ON THE MOST IMPORTANT METRICS THAT DETERMINES YOUR SITE'S SPEED

0
Under review

Responsive mishandling of images

paul king 6 years ago updated by support (Support) 4 years ago 10

BoldGrid responsive image handling for mobile phone and tables is giving incorrect results for bordered images. In the WP editor preview, they look correct, but in reality, images are positioned differently within the borders on mobile devices compared with  desktop browser (chrome browser, latest version as of today's date tested for each platform)

0
Not a bug

No "Reading" Submenu in the Settings Menu

emendiz 6 years ago updated by support (Support) 6 years ago 3

I was not able to "change" my default page to use when entering BD Setting menu, so after many minutes, I was directed to the "Reading" submenu in the Settings menu, but this does not exist in the BD Menu... so I manually entered the address: "wp-admin/options-reading.php" and there it is.

Why is it missing in the Setting Menu the "Reading" Page?

0
Not a bug

Hi, somewhy i can not get access to my wp account as admin

Dmitri Zabirov 6 years ago updated by support (Support) 6 years ago 1
0
Not a bug

Not able to add blocks to new page in Post and Page Builder. "Add Block" icon does not work.

Courtney J 6 years ago updated by support (Support) 6 years ago 2
0
Fixed

Image Easy SEO

Douglas Peck 6 years ago updated by support (Support) 6 years ago 6 1 duplicate

The image optimization bar remains red on the Easy SEO section of my page,  I have two images in the content both with alt text box filled etc

0
Fixed

Why does the Backup plugin open an FTP connection every time?

Jeffrey Shepherd 6 years ago updated by support (Support) 6 years ago 4

Why is it that the BoldGrid Backup plugin must make an FTP connection with every page load of the plugin?  Unless I'm viewing the archives, why does loading Settings, Tools, Preflight Check, or any of the other settings mandate that the plugin must attempt an FTP login?

I have the FTP option setup and connections are only allowed to my FTP server during certain times, yet when I go to the settings for BoldGrid I have to wait for the connection to timeout before the plugin page loads, leaving me to killing processes on my server since they hang for some time while waiting for the connection to timeout.

It makes no sense that loading a page that doesn't depend on the FTP connection actually has to create the connection.  This is a very poor design in my opinion.

0
Fixed

Why?? You have version 1.6.4 installed. Update to 1.6.0

netoriginator 6 years ago updated by support (Support) 6 years ago 2

Fist the plugin wants to upgrade to 1.6.4, when that is successful, it then prompts me to - prompts to upgrade to 1.6.4 then prompts to down grade to 1.6.0?? Endless loops..

0
Not a bug

Footer edit not working, cannot remove Special Thanks link

NGC 6 years ago updated by christopherm 6 years ago 3

Footer edit seems to be not working.

I can hide BoldGrid and Wordpress attribution links, when I click the Hide Partner Attribution, nothing happens...the "Special Thanks" link remains visible at bottom of page, after publishing.

Image 361

Answer
christopherm 6 years ago

Hello NGC,

Thanks for submitting a question about the footer content of your page. Yes, the premium key gives you an option to turn off the Attribution links. However, the source code is open, so you can remove it manually without purchasing a key.

The Attribution requirement is attached to the free version for licensing and copyright reasons that stem from using various media through BoldGrid image searching. That's why a paid option is available.

But, as I mentioned before, you can remove these links via CSS and/or editing the PHP source files directly without purchasing a key as is true for any WordPress theme.

Best,

Christopher M.