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Answered

How do I stop the purchase form from listing "You may also like" items.

jhgatfb 5 years ago updated by support (Support) 5 years ago 1

I am now having problems loading the page after selecting a product and #1 for me it is not needed #2 It may be slowing everything down as it seems to be trying to load up all images.  www.2tubsquilting.com

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Answered

How do I center my Navigation Menu in the "Primary Menu" location?

ncstargazing 5 years ago updated by support (Support) 5 years ago 3

It is forcing my menu to remain on the right side of the screen. Even when I override with custom CSS, it only centers the menu items in that section. I need it to center the menu in the middle of the website. Is the Primary Menu location locked into that position on the right side? I am using the EVOLV Theme.

I have a Premium Connect Key but I'm not sure where to fetch it. Thank you, in advance! Joe

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Answered

How do I change the section of my website where the Site title is found (Hero section) so that it changes only for the page I'm on and not all pages on my site??

hello 5 years ago updated by support (Support) 5 years ago 7

How do I change the Hero section for each page on my website so that it doesn't change across all pages but only for the one I'm editing it on?  I love what is showing on the home page but when I try to edit it on my Contact Us page it also edits the way it looks on the homepage as well.  Here's a video showing you the issue I'm having: https://www.dropbox.com/s/unm3htk4hcksjx3/how%20do%20I%20change%20the%20hero%20banner%20section%20per%20each%20page.mov?dl=0 

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Answered

Need to set Cover Page / Home Pge

Hempster 5 years ago updated by support (Support) 5 years ago 1

I accidently trashed my Cover/Home Page.  I recovered it from trash and it now appears in the Menu.  However, whenever I log into Bold Grid or go to the 'Visit Site' tab it shows a blank 'site not found' page.  This page has my menu and I can link to my original home page in the Menu.  How do I reset my Home / Cover page?  Thanks in advance for any help.  B_

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Answered

PAVILION THEME no translate (Posted on) and (Leave a comment)

osmelucho 5 years ago updated by support (Support) 5 years ago 1
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Answered

Question not resolved: saving Total Upkeep backup to local device

tod w 5 years ago updated by support (Support) 5 years ago 1

Re-open this ticket - not resolved.

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Me: Trying to set up Total Upkeep (free version) so that it will store the backups in a specified directory on my local device (iMac) but can't find any settings that will allow me to do this. Your advertising suggests that this technique is possible. Any hep would be really appreciated. Thank you.

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Your answer: Hi Tod, thank you for your question!

If you want to use your local machine as a backup storage location then you will need to set your computer up to function as an FTP server. I found this guide that shows how to do that on a Mac. Once you get the FTP configuration finished you should be able to supply the credentials using the FTP option in the Backup Storage settings.

I hope this helps you work with your backups as desired and please let us know if there is anything else that we can do to assist you.

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Me, sent as a reply to your email answer above: Thanks for the tip. That info at the link you provided is out of date so I looked in the Mac App Store and found an FTP server app. I configured it (see screenshot) and went to the plugin on both Mac and my ipad, and entered credentials. See more screenshots. Each time I entered the credentials, they disappeared even though I clicked the "save" button. The option isn't highlighted.

Any further advice?

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Answered

Pavilion Theme page title covered on mobile, no margin

VANTABLACK 5 years ago updated by support (Support) 5 years ago 1

I found the answer to why my main menu button wouldn't work in mobile here:

https://www.boldgrid.com/feedback/communities/20/topics/5900-pavilion-theme

The z-index solved the problem but now if a page has a page title it is also covered over by the menu bar. If there is no page title any text sits right against the menubar with no margin. Here are 2 samples:

Without page title: http://www.arable.xyz/about-us/

With page title: http://www.arable.xyz/info/

I tried to post this on the first link I posted here but I'm new and it says that I'm "On Moderation" I'm not sure what that means so I'm trying again with my own topic since that post is a bit old and this is a technically a different problem.

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Answered

how to make it so website under BoldGrid / Wordpress adjusts images and text automatic for mobile devices?

jrbrfl 5 years ago updated by support (Support) 5 years ago 1

if I adjust images for one format it doesn't work on desktop or tablet, need a solution to adjust automatically to all formats

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Answered

how do I set up total upkeep to save to local directory

tod w 5 years ago updated by support (Support) 5 years ago 1

Trying to set up Total Upkeep (free version) so that it will store the backups in a specified directory on my local device (iMac) but can't find any settings that will allow me to do this.  Your advertising suggests that this technique is possible. Any hep would be really appreciated.  Thank you.