Welcome to the BoldGrid Questions Portal

If you do not have an account, submitting a question will allow you to create one.

Tips

  • Search for an existing question before adding your own. This helps us prevent duplicate entries and track all questions.
  • If you find a matching question, vote on it and throw in a comment.
  • If you can't find a question for your problem, create your own question. Provide as many details as you can, especially steps to recreate the problem.

Rules

  • No spam, self-promotion, or advertising
  • No offensive language, posts, links, or images.
  • Please limit your submissions to one question per post.
  • Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.

Want to help us improve BoldGrid?  Please feel free to submit a Feature Request or a Bug Report.

This portal has been archived and will no longer be monitored.

You can browse new questions or ask your own in our BoldGrid Community Forum.

0
Answered

ISSUES WITH OPTIMIZATION FOR MOBILE DEVICES: TEXT OF HOME PAGE SLIDESHOW

admin 6 years ago updated by jacqueems 6 years ago 3

Hi! I read all the Q &As on similar topics and was able to optimize my website for mobile devices to a large extent by adjusting the size of the columns in "mobile view" mode. Yet, I have not succeeded in adjusting the text of the slide show that comes in the Inspiration named "Prima". 

Under GALLERY SETTINGS, caption type is h2. It looks great on the computer, but the text looks gigantic on mobile devices (shown at the bottom of the images in big grey boxes) and I do not find the way to edit it, neither to see it using the mobile view when editing the page. I tried each of the available caption types and none works well on both, computer and mobile devices (either the text for each image is shown well in one but not in the other). How can I adjust the captioning of images in a slide show so it looks well on both computer and mobile devices? Thank you

Answer
jacqueems 6 years ago

Thanks for contacting us.

Unfortunately, there currently aren't controls to change font size based on screen width for the galleries.


You can add the following using Customize > Advanced > Custom JS & CSS.

@media (max-width: 767px) {
.wc-gallery .gallery .gallery-item .gallery-caption h2 {
font-size: 36px;
}
}


I hope this helps.

0
Answered

How do I edit the HTML Header of the blog pages in my WP/BoldGrid website?

Tristan 6 years ago updated by carlosd 6 years ago 1

Hello,

I am trying to insert advertisements into my webpage  which is powered by Wordpress and boldgrid, but I am unable to find the HTML webpage on "pages" (from the wordpress admin side bar) *its all php?

0
Answered

Pavilion theme white space behind page title text on mobile

deb 6 years ago updated by carlosd 6 years ago 2

When choosing to "display page title" on a page, the title has white space behind the text that only shows on mobile.  How can I eliminate the background white space?  Thank you. 

Answer
carlosd 6 years ago

I was able to find a css solution by using your article here: https://www.boldgrid.com/support/designers-developers/how-to-use-google-chrome-developer-tools-to-customize-css-in-boldgrid/

No need for a response - again - :)
Thanks and have a lovely weekend

0
Answered

Main Menu not clickable on mobile - Pavillion theme

deb 6 years ago updated by carlosd 6 years ago 2

My site's main menu is not clickable on mobile - works on desktop


Using the Pavillion theme with some very basic plugins.  I have deactivated all the non-boldgrid plugins and it didn't fix the issue.  Thanks for your advice.

Answer
carlosd 6 years ago

Hello!  I just found your past instructions on how to add the CSS in this thread.

That did solve my problem :)

Thank you - no further help needed :)

0
Opened

Customing links in "Swifty" theme - linking the images to other slideshows

robin 6 years ago updated 6 years ago 2

In the "Swifty" theme (which I like), I want each of the photos in the existing gallery to link to unique slideshows, NOT to a slideshow of those same images. (A different slideshow for each image.) 

I can't figure out how to do that and do not like the other galleries that are offered.

0
Opened

Beaver Builder Issue

Nga 6 years ago updated by christopherm 6 years ago 1

I'm evaluating the WordPress BoldGrid Backup with an eye to using the full version.


It worked great until I found out it would not backup or restore Beaver Builder Themer layout files.  I am not sure if it is not backing them up, but I know it is not restoring them.


Since I use Beaver Builder a lot I need those files included.  Is this a known issue with a resolution?


Thanks

0
Opened

I am trying to add items to my website and finding it impossible to do....I would like to talk to someone about this

onmadisonave 6 years ago updated by christopherm 6 years ago 1

I put photos titles and descriptions on and it never gets published, I desperately need help

I would like a telephone call or number

thank you

Hope Van Dyne

0
Opened

how do you change the number of columns from 4 to 3 in a starter page

corey712345 6 years ago updated by christopherm 6 years ago 1
0
Answered

my font list doesn't show up when I try to change the font in customizer how do I get it to show up

booking 6 years ago updated by jacqueems 6 years ago 1
0
Answered

I would like theme guidance on building an operational manual with Boldgrid

Gretchen Skalka 6 years ago updated by carlosd 6 years ago 1