Welcome to the BoldGrid Questions Portal

If you do not have an account, submitting a question will allow you to create one.

Tips

  • Search for an existing question before adding your own. This helps us prevent duplicate entries and track all questions.
  • If you find a matching question, vote on it and throw in a comment.
  • If you can't find a question for your problem, create your own question. Provide as many details as you can, especially steps to recreate the problem.

Rules

  • No spam, self-promotion, or advertising
  • No offensive language, posts, links, or images.
  • Please limit your submissions to one question per post.
  • Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.

Want to help us improve BoldGrid?  Please feel free to submit a Feature Request or a Bug Report.

This portal has been archived and will no longer be monitored.

You can browse new questions or ask your own in our BoldGrid Community Forum.

0
Answered

how do i change all the default text sizes e.g. default paragraph text is too big

David A Mulholland 5 years ago updated by Jesse Owens (Community Manager) 5 years ago 3

Is there an option to make all the text sizes smaller by default and change some from default uppercase etc  H1, paragraph etc.. as the H1 is far too big when using a long line of text and the paragraph text is too large wit the only option of smaller text being in uppercase? 

Answer

Hello David,

I'm sorry if I missed another question. You're right that the typography size options aren't completely explicit for each type of text and heading.

This is because the BoldGrid Theme Framework automatically computes the font sizes of the various headings programattically based on the option you choose in the Customizer.

However, you can of course always get full control of your text and heading sizes in your Customize -> Advanced -> Custom CSS & JS menu by using CSS rules similar to this:

body h1 {
    font-size: 24px;
}

You can adjust the selectors and sizes according to your needs so that you can get fine-grained control of your typography.

I might also recommend the plugin TinyMCE Advanced which lets you control the font sizes from directly within the editor:


I hope this helps!

0
Answered

Make callable link in Footer

bkramer 5 years ago updated by Jesse Owens (Community Manager) 5 years ago 2

The bottom of my site has all of my contact information including my phone number.  I'd like to make the phone number clickable so people viewing on a mobile device can easily call me, but I can't find anywhere to edit the footer html like I can the header.  Is this doable?

Answer

Hello!

Thanks for another great question! The "Contact blocks" in the footer cannot contain links in the current version of the BoldGrid Theme Framework, but that's a great idea for a feature request.

There is another way to accomplish this though, which will be even easier since you already have your phone number in a navigation menu from your previous question.

While you're in the Customize menu, scroll down to your footer and click the Edit (Pencil) icon. The "Contact Blocks" here are only plain text, so remove the block that has your phone number.

Next, click on Edit Footer Widgets and then Add Widget -> Navigation Menu. Select the menu you're using for your header menu, and you'll have a clickable link just like the one in your header. Here's a short video of the process:

I hope this helps!

0
Answered

Menu item (phone number) collapses in mobile view

bkramer 5 years ago updated by Jesse Owens (Community Manager) 5 years ago 2

Hello, I added my phone number to the top right corner of my site in the menu section and it looks fine in desktop mode but in the mobile view it collapses the phone number into a clickable drop down menu.  Is there a way to stop this from happening so that the number is always showing in mobile view?

Answer

Hello!

That's a really great question. Normally the primary menu at the top is meant to collapse into the "Hamburger" on mobile devices, but if you're only using the one item- your phone number- I can definitely see why you'd want to disable this behavior.

I came up with one solution, assuming the menu you're using for your phone number is the Primary Menu. You can tell if you're using the Primary Menu in the Customize -> Menus -> Menu Locations section. If you're using another menu, replace "primary-navbar" in the code below with the corresponding menu name you're using for your phone number.

This is going to take both custom CSS, and custom JavaScript, so head over to your Customize -> Advanced -> Custom JS & CSS menu.

For your CSS, use this code:

.navbar-toggle {
    display: none;
}

Then, for your custom JavaScript, use this code:

document.getElementById("primary-navbar").classList.remove("collapse");
document.getElementById("primary-navbar").classList.remove("navbar-collapse");

I hope this helps!

0
Answered

How to change the link font, color and reactivity in my main text

annaliseeo 5 years ago updated by support (Support) 5 years ago 4

Hi, 

I cannot find any tab under customize or under fonts that specifically allows me to change the font and color for the links in my main text. Currently when I apply a link to a word, the text turns brown and then underlines when I scroll over it. I would like the text to remain the color I set my main text to. How can I change the visual settings of my links? 

I am using Boldgrid through Wordpress. 

Answer

Hello!

Thanks for the great question. All of the default colors, including links, are controlled with the Customize -> Colors menu. This helps make sure that your text and backgrounds are always consistent with each other and matching your business' color scheme.

If you want to get more control over the link styles, especially if you're looking to modify the hover style, you'll want to use Custom CSS in the Customize -> Advanced -> Custom CSS & JS menu.

For example, if you want to make sure that all your links are always underlined, you could use custom CSS like this

a, a:hover {
    text-decoration: underline !important;
}

I hope this helps!

Answer

Hello! Thanks for the great question, I'm sorry that you're not seeing your content as expected.

It sounds like you've accidentally set one of your pages to display your blog posts, rather than display static content. Here's how to fix it:

  1. Navigate to Settings -> Reading (or Settings -> Blog if you have the BoldGrid menu
  2. For the option that says Posts Page, select a different page, or choose --Select-- if you don't want to have a blog posts page.



I hope this helps!

0
Answered

Empty Space above and below content on each page. How can I remove it or make it white as the rest of the website?

pedro jervis 5 years ago updated by Jesse Owens (Community Manager) 5 years ago 2

Hello there,

On the website I am creating, using the Monument Inspiration, there appears to be empty space above and below the main content of each page. I can see, using Inspect, that the space on the top of the page is simply a margin and I can add code to make it disappear, however I cannot do the same on the section below the content.

The code I can use for this is:

.page-template-default .site-content {
margin: 0px -15px 0;
}

The website in question is inesambrosio.com and this is most visible in the about or cv pages.

Looking forward to your answer, best regards,

Pedro

Answer

I have set the height to 1080px and that has fixed it thank you very much, you can close this thread.

0
Answered

“Can you add a WeChat link to Hydra theme?”

davidbassuk 5 years ago updated by Jesse Owens (Community Manager) 5 years ago 1
Answer

Hello,

Thanks for the great question. I'm not really familiar with WeChat, however according to what I've read in their support documentation it seems like they rely on QR Codes to link to their chat system. You can include QR codes in WordPress just like adding an image, via the Media menu.

I hope this helps!

0
Answered

Rapid Time Out

john 5 years ago updated by Jesse Owens (Community Manager) 5 years ago 1

When I log into our online store (admin) I have to go through a Boldgrid login. In the last few days I get logged out of the store site by Boldgrid after around thirty seconds. Is there something I can do to prevent this? Thanks

John

Answer

Hello,

Thanks for the great question, I'm sorry that your login sessions aren't working correctly.

None of the BoldGrid suite of plugins and themes should have any effect on the length of your login session, but many security plugins have this functionality. In addition, since the login session is stored using Cookies in your web browser, it is possible that your web browser may be related to this issue. 


I recommend reviewing your active plugins, particularly any that might have been added or modified recently, so see if any of them have this feature. I also recommend trying a different web browser or computer to see if the behavior occurs with them as well.

0
Opened

Can't save changes in Customizer

eric 5 years ago updated by Jesse Owens (Community Manager) 5 years ago 1

I am trying to get a page to update with a custom logo, remove a background image. The changes show in Boldgrid's customizer panel and in a live preview within Customizer, but fail to update when the page is previewed after exiting Customizer. I'm also getting a lot of "unable to save due to invalid settings" in Customizer with no info about what is wrong or how to fix it. I've wasted days on this and it's made Boldgrid pretty much unusable. I may have to rebuild everything from scratch with another page builder if I cannot get a solution fast.

0
Answered

does boldgrid premium allow me to have my own 3rd party external ads and affiliate marketing?

Valerie H. 5 years ago updated by Jesse Owens (Community Manager) 5 years ago 2

monetization

Answer

Hi Valerie,
Thanks for the great question. Since BoldGrid's products are built into WordPress, the most popular website Content Management System, you can use ads and affiliate marketing with or without BoldGrid Premium, as long as your Ad Network and Affiliate system have integrations into WordPress.