Welcome to the BoldGrid Questions Portal
If you do not have an account, submitting a question will allow you to create one.
Tips
- Search for an existing question before adding your own. This helps us prevent duplicate entries and track all questions.
- If you find a matching question, vote on it and throw in a comment.
- If you can't find a question for your problem, create your own question. Provide as many details as you can, especially steps to recreate the problem.
Rules
- No spam, self-promotion, or advertising
- No offensive language, posts, links, or images.
- Please limit your submissions to one question per post.
- Administrators have the ability to moderate the forums, including editing, deleting, and moving posts. Posts may be deleted for any reason, with or without notification.
Want to help us improve BoldGrid? Please feel free to submit a Feature Request or a Bug Report.
This portal has been archived and will no longer be monitored.
You can browse new questions or ask your own in our BoldGrid Community Forum.
How to I fix "file too large" issue when transferring a desktop website to WordPress Cloud with Total Upkeep?
How to a transfer a large WordPress Website from my desktop to WordPress Cloud with Total Upkeep. I am getting an error message that the file is too large.
I don't see how to access ftp with WordPress Cloud or change the php.ini file.
where is the headr.php
Hi Guys, I am unable to find the Header section to add some html code for Google. If you tell me I have to go into my host via files etc then I have already looked at a previous answer here and that bit was not in there. Can you not make this a bit easier as normally I would be able to just add this via settings on other sites?
configure Google drive for backup
Try to setup Google Drive as the backup storage but fails. I cliked configure before Authorize but try to clik on the Authrize link, I got below error:
{"status":403,"message":"Unauthorized","result":{"data":"You are not authorized to perform that request."}}
Backup stalls
My backup always gets stuck at 1.47GB and then just stops :( I've tried this several times/days now.
add ons are not appearing
Hi Guys, I actually asked this a few weeks back but it seems that the question has disappeared? When I try to find my used add ons to add to a different page, only 1 is showing? Where have they gone or what is the problem here?
Is it possible to upload icons for customized links in the menu?
Hi, I want to add the link to my Google Scholar page in the menu, but it fails to automatically generate the icon and just shows "Google Scholar" text for the link. Is it possible to add the icon manually?
I am getting an error message that the plugin "Cannot close ZIP archive file"?
I just downloaded the plugin and tried to create my first backup?
After a few seconds, I got this error message?
Cannot close ZIP archive file "/home/boldgrid_backup/boldgrid-backup-xxxxxxxx.us_.tempcloudsite.com-1ead29f1-20200107-210351.zip".
How do I create a video lightbox
I would like to create a row of (5) video thumbnails which either open a video lightbox OR PREFERABLY expand a DIV beneath the row of thumbnails when one is clicked with the selected video embedded -- i.e. clicking a different thumbnail would change the video. An option to collapse the DIV would be good too. Am getting quite frustrated this evening trying to get to grips with BoldGrid thus far. Help is appreciated.
Thank you
Customer support service by UserEcho