Your comments

Thank you for contacting us, we are happy to answer any questions you have about using your BoldGrid website!


The triangle under the Call to Action section in the Wedge theme is hardcoded into the stylesheet for that theme and cannot be removed using the Visual editing tools.  However you can remove it by using Custom CSS code in the Customizer.  Here is the code you can use to get rid of it:

.entry-content .bgtfw .container-fluid::before,
.entry-content .bgtfw .container-fluid::after {
display: none;
}

Please let us know if there is anything else that we can do to assist you, we are always happy to help!

Thank you for contacting us and reporting this bug.  I have created a ticket for this problem with our development team to review and get the fix added to an upcoming release.  If you have a GitHub account you can subscribe to that thread and get updates on the problem as soon as they occur.

Please let us know if you have any additional questions.

Thank you for contacting us!  Unfortunately we have not heard of any other cases like this and we do not have a solution that we know will work for certain, but we will try to assist you as best we can.

You can continue using Beaver Builder and the associated themes to develop the look and feel of your website, but I recommend utilizing our Backup plugin to migrate your website from the local environment to the production location.  The Backup plugin works regardless of the themes and builders used on your website and should not have any problems with the Beaver Builder tools.

If that does not work as you expect or you run into any other problems with migrating that way please let us know and we will figure this out for you.

Thank you for contacting us and I am sorry to hear that there were some problems getting the Connect coins correctly assigned to your account.  I spoke to the team at InMotion and have adjusted the coin balance of your key to the expected amount.  The coins are assigned to the Connect key ending in '8e1e' and any website that is using that key should show the correct balance.

We apologize for any inconvenience this has caused you and please let us know if there is anything else that we can do to help!

Thank you for contacting us and providing your feature suggestion!

I have created a GitHub issue with our development team to review this improvement for an upcoming release and you can subscribe to that thread to get updates on this as soon as they occur.

Thank you for helping us improve BoldGrid and please let us know if you ever need anything in the future, we are always happy to help!

I am glad to hear that worked for you!  Thank you for pointing out that styling problem as well, I will review that behavior and let our development team know.

Thank you for contacting us.


I am sorry to hear that there are some problems with the display of Blog titles on your page and our team is happy to help in any way we can.


I took a look at the website associated with your Connect key and I believe that I have determined the source of the problem.  The actual title for your Blog page is being correctly hidden but the titles for the individual blog posts are still visible, even though the title is also contained in the body of the post content.

We can fix this display issue by using custom CSS to hide the Post titles in the Blog feed and I believe this will provide you with the display you are looking for.  Below is the CSS snippet you will need to add to the Custom CSS area of your Customizer to hide those titles.

.blog article .entry-title {
    display: none;
}

I have also created a feature request with our development team to consider adding the option to hide post titles in the blog feed for an upcoming release.

I hope that this information helps you get your blog styled to your liking and please let us know if there is anything else that we can do to assist you.

Thank you for contacting us and reporting this bug.

I have created a bug report for this issue in our public GitHub repository for our Development team to review.  If you would like, you can subscribe to the thread there to get live updates on our progress as we move towards a permanent fix.

Thank you for helping us improve BoldGrid and please let us know if there is anything else that our team can do to assist you.

Hi lauriewinestocksings, thank you for contacting us.

Apple mobile devices have some trouble utilizing the CSS rule background-size: cover and it leads to some strange behavior. However, we can correct this by using the custom CSS option is your website's Customizer to make it behave how we want. Below I have provided some code that you can copy into that section that should address the problem you are experiencing.

@media (max-width: 991px) {
    body.custom-background {
        -webkit-background-size: auto !important
}

This code uses a media query to target screen resolutions for mobile and tablet devices and changes the background size option from cover to auto, which will help the image display correctly for the appropriate screen size. I also added in the -webkit tag to ensure that only devices that utilize the Apple Webkit framework will use this new rule.