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0
Answered

How can I insure replacement image matches size and position of existing template image?

James Joyce 6 years ago updated by support (Support) 6 years ago 2
0
Not a bug

Image filter doesn't work on the images I uploaded from my media library

Douglas Peck 6 years ago updated by support (Support) 6 years ago 2
0
Answered

Ok I am stumped your support in almost all cases say to navigate to appearance just where would that be

dennis 6 years ago updated by carlosd 6 years ago 1
0
Answered

When I purchase images with coins through BoldGrid, do I have the right to use them forever, or for a limited period of time?

leontienreedijk 6 years ago updated by jacqueems 6 years ago 1

It isn't clear to me what rights I buy when I purchase images through BOldGrid using coins. Do I purchase the right to use the image as long as I want on my website, or only for a month/year/or maybe 3 years?

Answer
carlosd 6 years ago

Hi, thanks for your question. When you make a purchase, you will have the ability to use the image indefinitely. There is no expiration. I hope this helps!

0
Answered

I unpublished my site for a few months and now I can't even access login page. I get a 403 forbidden error. http://nikiferguson.com/wp-admin/

Jessica Ferguson 6 years ago updated by jacqueems 6 years ago 3

I needed to work on my site and took a few months off of my business. Now, I can't access it period. Can someone tell me how to get back in so I can publish? Thanks!

Answer
jacqueems 6 years ago

Hello and thanks for contacting us. That seems to be an error caused by a brute-force login security plugin. I recommend you log into your website using FTP or cPanel File Manager to disable the security plugin or contact your hosting provider for assistance.  Please let us know if there's anything else we can do to assist.

0
Opened

I can't log in. It won't let me change my PW

farflite02 6 years ago updated by jacqueems 6 years ago 1
0
Opened

Installing new theme - live right away?

greyfox 6 years ago updated by arnelc 6 years ago 1

I would like to update our website theme. When I download/install the new theme, will it become live right away (hopefully not)? I want to make sure I have a chance to fix everything on the back end first.

0
Answered

I need help! I added a grid which included Contact Us and space for social media links as well as a subscribe now button. What do I need to do, so when users click the subscribe now button it will record their email address and store it for me to access?

admin 6 years ago updated by arnelc 5 years ago 1

Just a very basic email list! I thought this would be integrated already, but I was wrong.

Thanks very much in advance!

0
Opened

Using Wedge theme, is there a limit to the number of child pages in a menu dropdown?

Photog_James 6 years ago updated by arnelc 6 years ago 1

I installed the Wedge theme, with multiple pages and menu categories.

I can align child pages under a menu category, but it seems to be limited to just three child pages.

Other themes dont seem to limit me.

Does Wedge really limit menu dropdown lists to only three pages?