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Opened

ERROR: Duplicate widget ID detected

valerieclement rhn 6 years ago updated by carlosd 6 years ago 1

As I was trying to customize the call-to-action widget on the HYDRA theme from BOLGRID, I noticed this message appear:


ERROR: Duplicate widget ID detected. To avoid content loss, please create a new widget with the same content and then delete this one.


The widget displays okay, I checked. I do not want to create a new widget because there is no option to re-create that specific widget. If I delete it, it affects the layout of my website. 


What should I do? Will the site be affected or can I just ignore the message?

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Opened

Call to action widget, HYDRA THEME

valerieclement rhn 6 years ago updated by carlosd 6 years ago 3

Hi! I am using the BOLDGRID THEME HYDRA. I am trying to customize the homepage widget called "row call-to-action-wrapper".  I'd like there to be a gray background behind the white text so it pops out more. How can I do this?

valerieclement.ca

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Opened

Menu title attributes don't show on hover

Connie e goss 6 years ago updated by carlosd 6 years ago 1

Why don't my menu title attributes show when I hover over the menu item? All that displays on hover is the actual navigation label. Is there some setting I need to enable?

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Answered

Hifidel not compatible with Woocommerce - Is there a fix?

BT Boldgrid 6 years ago updated by carlosd 6 years ago 5

I am getting the following error on dashboard:

Dismiss

Your theme (Hifidel) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

  1. Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
  2. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.

Template Details:

boldgrid-hifidel/woocommerce/archive-product.php, 
boldgrid-hifidel/woocommerce/cart/cart-empty.php version 3.1.0 is out of date. The core version is 3.5.0, 
boldgrid-hifidel/woocommerce/cart/cart.php version 3.4.0 is out of date. The core version is 3.5.0, 
boldgrid-hifidel/woocommerce/cart/proceed-to-checkout-button.php, 
boldgrid-hifidel/woocommerce/checkout/cart-errors.php version 2.4.0 is out of date. The core version is 3.5.0, 
boldgrid-hifidel/woocommerce/checkout/form-billing.php, 
boldgrid-hifidel/woocommerce/checkout/form-coupon.php version 3.4.0 is out of date. The core version is 3.4.4, 
boldgrid-hifidel/woocommerce/checkout/payment-method.php version 2.3.0 is out of date. The core version is 3.5.0, 
boldgrid-hifidel/woocommerce/checkout/payment.php, 
boldgrid-hifidel/woocommerce/global/breadcrumb.php, 
boldgrid-hifidel/woocommerce/global/form-login.php, 
boldgrid-hifidel/woocommerce/global/quantity-input.php, 
boldgrid-hifidel/woocommerce/loop/no-products-found.php, 
boldgrid-hifidel/woocommerce/loop/orderby.php, 
boldgrid-hifidel/woocommerce/loop/pagination.php, 
boldgrid-hifidel/woocommerce/loop/price.php, 
boldgrid-hifidel/woocommerce/myaccount/downloads.php, 
boldgrid-hifidel/woocommerce/myaccount/form-edit-account.php version 3.4.0 is out of date. The core version is 3.5.0, 
boldgrid-hifidel/woocommerce/myaccount/form-login.php version 3.4.0 is out of date. The core version is 3.5.0, 
boldgrid-hifidel/woocommerce/myaccount/form-lost-password.php, 
boldgrid-hifidel/woocommerce/myaccount/form-reset-password.php version 3.4.0 is out of date. The core version is 3.5.0, 
boldgrid-hifidel/woocommerce/myaccount/my-orders.php, 
boldgrid-hifidel/woocommerce/myaccount/navigation.php, 
boldgrid-hifidel/woocommerce/myaccount/orders.php, 
boldgrid-hifidel/woocommerce/notices/error.php version 3.3.0 is out of date. The core version is 3.5.0, 
boldgrid-hifidel/woocommerce/notices/notice.php version 1.6.4 is out of date. The core version is 3.5.0, 
boldgrid-hifidel/woocommerce/notices/success.php version 3.3.0 is out of date. The core version is 3.5.0, 
boldgrid-hifidel/woocommerce/product-searchform.php, 
boldgrid-hifidel/woocommerce/single-product/add-to-cart/external.php, 
boldgrid-hifidel/woocommerce/single-product/add-to-cart/grouped.php, 
boldgrid-hifidel/woocommerce/single-product/add-to-cart/simple.php, 
boldgrid-hifidel/woocommerce/single-product/add-to-cart/variable.php version 3.4.0 is out of date. The core version is 3.4.1, 
boldgrid-hifidel/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php, 
boldgrid-hifidel/woocommerce/single-product/price.php, 
boldgrid-hifidel/woocommerce/single-product/tabs/tabs.php, 
boldgrid-hifidel/woocommerce/single-product-reviews.php version 3.2.0 is out of date. The core version is 3.5.0, 
boldgrid-hifidel/woocommerce/single-product.php

Answer
jacqueems 6 years ago

Thanks for contacting us. We've been working on this but have no estimated time to completion. I apologize for any inconvenience.

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Opened

MISSING PREVIEW BY BUILD PAGES FASTER WITH BLOCKS

PATRICK KAESLIN 6 years ago updated 6 years ago 8

Blocks are pre-built page sections consisting of various layouts of rows and columns prepopulated with content that can be managed visually or with HTML and CSS. However, the drag and drop new sections of content right onto your pages works, but the PREVIEW of the blocks doesn't show anything.  I've tried to reinstall the PlugIn "Post and Page Builder", which didn't solve the problem. 

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Opened

Boldgrid has locked me out of my website for almost a month and I want this fixed and NOW!!!

soapboxerdave 6 years ago updated by arnelc 6 years ago 1

I already have a website but your stupid software has locked me out for almost a month. It says it needs cookies activated. Cookies are activated. It says my password is on a list of compromised passwords. Then it says it doesn't have my email address even though it sends me a message that someone tried to access my site and change the password. It fails to send the change password key. I paid for three years of this site and so far it has been a complete bust.

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Answered

60$ price includes VAT tax?

CiDi 6 years ago updated by jacqueems 6 years ago 3

I would need to sign up to find this out, so please tell me to avoid charges

Answer
jacqueems 6 years ago

The final cost would be $60 USD.

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Opened

Followed Child Theme instructions for Wedge theme, but site is blank

keenan 6 years ago updated 6 years ago 3

I followed these instructions: https://www.boldgrid.com/support/designers-developers/how-to-create-a-child-theme-to-customize-your-wordpress-website/

After changing the appropriate lines to "wedge" for the Boldgrid Wedge theme and activating, the site is blank.

I've created hundreds of child themes in my Wordpress developer career, but this is my first time using Boldgrid. Whats the catch?

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Opened

can BoldGrid be added to an existing WP site

kensaw51 6 years ago updated by christopherm 6 years ago 1

I currently have two WP sites hosted on InMotion. Can I just overlay BoldGrid onto those sites to give them more "drag and drop" friendliness?

0
Answered

Why does my permalink still display the demo site when I go onto different pages on my website?

premedhubumich 6 years ago updated by arnelc 6 years ago 5

Image 408

This is our home page. The website link is what we want it.

Image 409

Then, I go to the "ask a question" page on my website. It is also the link that we want.

Image 410

Now, when I go back to the home page, the site displays the demo2boldgrid... how can I fix this?